Operational Risk in Banking and Financial Services

Banks and financial institutions are exposed to various types of risks. Operational risk is one of those risks. Operational risk is different from other risks in many ways and hence needs to be studied in detail. When a bank takes credit risk, it may potentially get rewarded with higher return but it is not the case with operational risk. Operational risk have no risk versus reward linkages. Management of these risks help in avoidance of potential losses.

Operational risks have the potential to derail business operations and even result in closure/failure of an organisation. There are many examples across the world which demonstrate how banks and financial institutions suffered millions of dollars of losses because of operational risk. Banks and financial institutions often find it challenging to manage operational risks as they are abstract in nature and difficult to quantify. Because of these factors, it is important to understand operational risk management in a structured way.

This course on operational risk in banking and financial services has been designed with an objective to help students/aspirants/participants learn following key aspects of operational risk:

1. Understanding various types of risks and their linkages with operational risk

2. Meaning of operational risk

3. Types of operational risk

4. Categories of operational risk

5. Understanding operational risk management process

6. Significance of data in operational risk management

7. Tools and methods to manage operational risk

8. Issues in managing operational risk

9. Emerging trends in operational risk

There are case studies and industry relevant examples which will help participants relate to real life instance of operational risk. Quiz is also part of this course which help participants assess their understanding of operational risk.