
See how operational excellence operates as a system, not a toolbox, by addressing the emotional side to engage people. Apply the three-sided model starting with the management team setting direction.
Build a tailored operational excellence system that explains the model, aligns improvements with the line organization, and emphasizes continuous improvement by working on the business.
Learn to work on the business by stepping back from tasks to analyze processes, observe operations, and leverage pillars, kaizen teams, and loss intelligence for improvement.
Lead the right-hand side of the triangle by aligning a steering committee with cross-functional Kaizen teams to analyze gaps, form improvement waves, and prioritize steps toward world-class performance.
Transform ownership to build culture, knowledge, and processes that create value and sustainable results, handing outputs to the line organization, while focusing on two levers: add time and reduce losses.
Transformation drives ownership by turning Kaizen improvements and one point lessons into working standards through engaging training, leadership, and culture changes, ensuring line staff understand, accept, and sustain new practices.
Identify and attack losses in the business to generate output, not chase it. Operators on shift summarize the day to spot trends and pinpoint what sabotages shifts.
Learn to address daily in-the-business issues using the performance control system. Align staff to standards and drive improvements by reviewing trends weekly and monthly.
Explore an operational excellence system rooted in lean thinking and the plan-do-check-act cycle, and apply gemba, the place of truth, to observe the shop floor and target losses.
Apply operational excellence fundamentals with leadership, loss intelligence, and loss prevention to hold gains and prevent recurring process problems when launching new machines, products, or people.
Operational excellence is a system, not a toolbox, guiding leaders to define direction, observe processes, and reduce losses through loss intelligence and Kaizen teams.
Identify and quantify daily losses and collect data on problems within the system to reveal value gaps, then improve your area, lead by example, and pursue operational excellence certification.
Companies who are successful in implementing operational excellence have managed to address the emotional side, allowing people to really bond with the system. That's the point, it's a system, not a set of tools. If you're looking at a nice toolbox that you can use whenever you’d like, people choose to opt out more often than not. Operational Excellence is not a toolbox, it's a way of thinking, living, and acting in a business.
In this course, you will learn more about how the system is built and understand all the details.
This course will help you to understand the language of Operational Excellence and you can start participating in Operational Excellence activities and grow your career.
This is where your journey into Operational Excellence begins. Our range of courses take you through the Operational Excellence system, focusing on building the solid foundation you need for success. These courses provide all the steps and key methods needed as well as how to hold the gains. You could choose to become perfectly suited to lead Kaizen initiatives.
If you want to learn more, maybe you want to discover how to master methods such as 5S, 5 Why or SMED. Wherever you choose to start, each course will build your ability to become capable of rapid problem solving, root cause analysis, and more.
Each course ends with a quiz which will demonstrate your new skills and knowledge as well as providing you with a course completion certificate.
Where will you choose to start?