
Get started with the Outlook 365 web app, accessible through the Microsoft 365 Copilot platform, and learn to manage emails, folders and subfolders, and mailbox customization settings.
Sign into your Microsoft 365 account to access the Outlook web app, now labeled M365 Copilot. Use the search bar or apps menu to open Outlook, calendar, and People tab.
Tour the Outlook 365 web app interface, learning the main views—mail, calendar, people, groups, tasks, and OneDrive—plus icons and Copilot integrations.
Create a new email in the Outlook Web App, draft the message with a subject and body, attach files from your computer or OneDrive, and send with a signature.
Learn to manage your Outlook inbox by pinning important emails to the top, using right-click options, and leveraging sorting and filtering for easy access.
Explore how to use bcc, cc, and two vs cc vs bcc in Microsoft 365 Outlook Web App, showing when to hide recipients and manage anonymity in email blasts.
Learn how to reply and reply all in the Microsoft 365 Outlook Web App, manage recipients, adjust cc, and follow proper email etiquette to schedule meetings.
Format email text in the Outlook web app by applying bullets, numbering, font choices, bold, italics, underline, highlights, color, and paragraph options like alignment and line spacing.
Identify unread emails by bold text and the subject, then mark as read or unread by clicking, right-clicking, or hovering the left bar; use 'mark all unread as read'.
Learn to enable and use undo send in Microsoft 365 Outlook on the web to cancel a message within a set delay, review the sent items, and avoid sending mistakes.
Learn to schedule email sends in Outlook web app, set custom date and time, manage drafts and scheduled items, and cancel or send immediately from drafts.
Use sweep to automatically move emails from a sender to a designated folder, such as deleted items or archive, and keep only the latest message.
Flag emails in Microsoft 365 Outlook web app to create time-bound tasks and stay organized. Use right-click, open, or the ribbon to flag, view in to-do, and complete.
Create and edit rules in Outlook 365 to automatically filter, move, delete, or mark messages. Set conditions, actions, exceptions, and stop processing more rules to prevent conflicts.
Create and organize folders and subfolders in the Outlook web app, move emails by dragging or the move option, and search, undo moves, or empty folders with caution.
Learn to use the Outlook search bar to locate emails across all folders or specific folders, and apply advanced filters such as keywords, date range, attachments, and from a person to narrow results.
Explore how the focused inbox filters emails, sending non essential messages to the other tab so you can focus on what matters. Learn how to disable this in layout settings.
Create and manage Outlook 365 groups to share an inbox, calendar, and to-do list; invite members and owners, adjust privacy, and collaborate via shared files and events.
Customize your outlook environment by using the settings gear icon in the top right to adjust layout, text size, and message grouping, then tailor the reading pane to boost efficiency.
Set up out-of-office automatic replies for internal and external contacts, schedule a time period, block your calendar, auto-decline meetings, and provide alternate contact details during your absence.
Learn to manage your Outlook contacts in the people tab: create, edit, delete, and categorize contacts, import and export lists, search, and mark favorites for quick access.
Explore the calendar view in Outlook 365 web, create events and meetings, and send invites. Learn to customize calendars, apply filters, and switch between day, week, and month views.
Create and manage calendar events in Outlook web app by inviting attendees, checking availability, setting time and recurrence, reminders, location, and saving declined events.
Add and manage multiple calendars in the Outlook Web App, including personal, doctor appointments, and sports calendars, then view, activate, or remove them for integrated scheduling.
Learn how to share your calendar and view colleagues' calendars in Outlook 365, set permissions ranging from viewing only to editing, and use color-coded availability to coordinate meetings.
Explore how to manage tasks in Outlook's to do list: create, due dates, reminders, repeat tasks, and organize by importance, groups, and assignments across teams and loop.
Master the basics of Outlook 365 web app by using rules to auto-prioritize mail, applying sweep to organize the inbox, and leveraging views for meetings, to-do lists, and contacts.
This course is designed to teach students the basics of Microsoft Outlook 365 Online and help them gain familiarity with the Outlook environment and basic functionality. It is important to note that this course will be focused on the Online version of Outlook 365. A separate course is available on how to use the Desktop version of Microsoft Outlook. The first chapter, Getting Started with Outlook Online, will provide a tour of Outlook 365's user interface. Participants will learn how to use the My Day view and request read receipts on sent emails.
In the second chapter, Working with Emails, students will learn the basics of email, how to reply to received messages, and formatting email text. In the third chapter, Managing the Outlook Mailbox students will also learn organizational techniques through the use of Sweeps, Flagging, and creating and editing rules.
The following chapters will provide a basic overview of how to use several of the Sub-applications that exist within Outlook 365 Desktop. These sub-applications include the calendar, the contact/people view, and the task list.
Through this course, participants will gain a full overview on how to use Microsoft Outlook Online. This course is suited for both beginner-level and advanced-level users of Outlook Online