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Microsoft Office 365 Administration Training For IT Support
Rating: 4.3 out of 5(184 ratings)
651 students

Microsoft Office 365 Administration Training For IT Support

IT Troubleshooting with Essential Office 365 Administration Explore User Management and Security Measures.
Created byCollins Gidisu
Last updated 8/2024
English
English [Auto],

What you'll learn

  • Gain a thorough understanding of Office 365 user management and administration.
  • Learn effective troubleshooting strategies for common Office 365 issues.
  • Develop proficiency in managing and securing Office 365 applications and data.
  • Acquire practical skills for maintaining and optimizing Office 365 services for organizational needs.

Course content

5 sections • 19 lectures • 3h 40m total length

  • Welcome and Course Overview1:38

    Develop practical Office 365 administration skills by mastering user management in admin center and Azure Active Directory, troubleshooting common issues, and securing Office 365 apps and data for IT support.

  • Navigating the Office 365 Admin Center (Theory)13:39

    Learn to navigate the Office 365 admin center, leveraging its hub for user and license management, dashboards, message center alerts, service health monitoring, and reporting for IT support.

  • How to Access & Interface Overview (Lab)10:30
  • Dashboard / Message Centre / O365 Admin Center Common Sections For Level 1 (Lab)5:05

    Explore the admin center dashboard and message center to monitor health status for OneDrive, SharePoint, and Azure AD sync, then navigate users, teams, groups, and shared mailboxes.

Requirements

  • Zero experience is required. You will learn office 365 administering from scratch.

Description

With Zero Experience in Office 365 administration, this course gives you a hands-on practical approach to taking on Office 365 administration duties in addition to your regular IT Support duties.

Practical Office 365 Administration Skills:

  1. Navigate the Admin Center with hands-on exercise for real-world control.

  2. Dive deep into Azure Active Directory, gaining practical expertise in user identity management.

  3. Optimize your email and collaboration setup and troubleshooting with tangible skills in Exchange Online

Office 365 Security Expertise:

  1. Implement advanced security measures for a secure office 365 user accounts (MFA etc).

  2. You would learn how to investigate suspicious activities in office 365

  3. You would learn how to remediate and handle compromised accounts in office 365

Offer Support to Office 365 Apps:

  1. Learn about office 365 licensing and access office 365 apps and functionalities.

  2. Learn how to activate office license for uses to use word excel outlook and teams.

  3. Learn how to troubleshoot software issues in Word, Excel, Teams, OneDrive for windows and mac users.

Streamline File Management Using OneDrive:

  1. Gain Practical experience with setting up OneDrive

  2. Learn how to troubleshoot common OneDrive issues and provide OneDrive support for windows and mac devices.

Master Email and Calendaring in Outlook:

  1. Develop mastery in Outlook with hands-on tasks, ensuring optimal organizational efficiency.

Enroll today to gain practical, hands-on experience in Admin Center, Azure Active Directory, Exchange Online, security measures, Microsoft Teams collaboration, OneDrive management, and Outlook usage. Elevate your skills as an IT professional and confidently apply your knowledge in real-world scenario.

Learn by Doing.

Who this course is for:

  • IT Support, IT Helpdesk aspiring professionals seeking practical experience on how to resolve office 365 related issues with a proficient troubleshooting strategy.

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