
Definitions and outcomes
A full overview of the course content
What you need to know before you actually set specific goals
The SPECIFY model for goal setting
Where are you now? What do you need to develop? This lecture is about self analysis
Aims and intentions of conversations - 5 key questions
A real life example of how not answering those essential questions will result in the mutilation of a conversation!
Everything you need to know about setting frames
Streamlining frame setting
Definitions of state and truths about state and communication
Managing your state through body language, posture and facial expression
Using your mind to change your state
Creating a deliberate, positive and powerful state change resource. How it works.
Creating an anchor for calmness and relaxation
The essentials of rapport and creating positive relationships
Deeper explanations of the aspects and elements of rapport
A demonstration of rapport
Using gestures for rapport, influence and reading other peoples moods
Using your voice to create rapport
Sensory language preferences, and use for rapport and influence
An overview of feedback and why it's so important. A model for giving feedback.
The powerful effects of positive feedback. How to give positive feedback. Some workplace examples
Using sensory predicates to supercharge positive feedback
Feedback for change. How to give feedback without it being received as criticism. Some workplace examples
By the end of this lesson, you'll be able to use reflective listening and 'I' messages together and tame hotheaded responses to corrective feedback
Learn the states and frames of mind to take feedback yourself without becoming upset
An introduction to the problem ownership model with a real world scenario demonstrating why it's so important
By the end of this lecture you'll understand specifically what to do in the contexts of three of the four areas of the problem ownership model
Having an awareness of what not to do is absolutely key in communicating. That's what you'll learn in this lecture
Overview of types of conflicts and how to resolve needs conflicts
The essential guide to resolving values conflicts
After this lecture you'll realise why we've done everything we have on the course
Attached is a copy of my book How To Chill Out, a book on stress management that I think we could all use these days!
Do you talk to people? Do you want to be heard and get your point across effectively? Do you want to positively influence your children, family, colleagues or clients?
Then this is the course you need.
Becoming a Communication Master through using the skills you'll learn on this course means that you will become more self aware and more influential at work, at home or in any context you choose to apply these techniques.
What people are saying:
“This is the best course on Udemy. I'm really glad for having purchased it, it's absolute gold.”
“Clear speaker, relatable.”
“The course has proper PPT to demonstrate the content which is others course has less. The proper example also shared. These help me to understand the concept easier. This course is also good for HR who will coach your team/employees to have a conversation in difficult sensitive feedback”
“An excellent, cost and time efficient course that would be truly valuable to anyone but especially for staff of a small business or young people about to enter the work force. It gives usable tips and techniques to help the participant understand what is going on in a relationship, and how to take responsibility for successful communication.”
At its core NLP is a communication model. If you don’t understand and master this element of NLP you’ll never really be able to use NLP in other contexts; relationships, family, business, therapy, coaching, etc. Communication is key to everything. And this course teaches you exactly what you need, to master communication.
In this course, you’ll learn practical, easy to apply techniques for creating amazing and insightful day to day interactions with everyone you meet. You’ll become more aware of your own communication styles, and learn how to detect and relate to the communication styles of the other people.