


Prepare for the Salesforce Certified Platform Administrator (Plat-Admn-201) exam while building practical skills for managing Salesforce organizations.
This course explains how Salesforce administrators configure the platform, manage users, protect business data, customize objects, support sales and service teams, create reports, and automate business processes. Each topic focuses on the knowledge needed to answer scenario-based certification questions and handle common Salesforce admin tasks.
The course follows the current Salesforce Platform Administrator exam outline, including:
Configuration and Setup
Object Manager and Lightning App Builder
Sales and Marketing Applications
Service and Support Applications
Productivity and Collaboration
Data and Analytics Management
Automation
Agentforce AI
You will learn how to configure company settings, manage users and permissions, apply record-access controls, create fields and relationships, customize Lightning pages, and work with standard and custom objects.
The lessons also cover leads, opportunities, campaigns, cases, data imports, data quality, reports, dashboards, Salesforce Flow, approval processes, and collaboration tools.
The Agentforce AI section introduces agent capabilities, business use cases, permissions, security considerations, instructions, conversation previews, and common troubleshooting steps.
Whether you are starting a Salesforce Administrator career, supporting an existing Salesforce org, or studying for the certification exam, this course provides a clear path through the key exam topics.
Build your Salesforce administration knowledge, understand how platform features work together, and prepare to make better configuration choices in real business scenarios.
Enroll today and begin preparing for the Salesforce Certified Platform Administrator certification.