New Relic One Masterclass - The Complete Guide for Beginners

Create a free trial New Relic account, verify your email, and set a password, then choose data region and your stack to begin Windows installation.

Install on a Windows host with an administrator PowerShell session, copy and run the code, and follow a guided process that installs the infrastructure agent and logs integration.

Explore the New Relic interface by customizing the left side menu, pinning or unpinning capabilities, and adding data from 210 sources to access 400+ dashboards, alerts, apps, and visualizations.

Explore New Relic's main capabilities, including alerts and AI, APM and services, dashboards, and traces, and learn the new railway query language to monitor apps, infrastructure, and user performance.

Explore the core concept of entities in New Relic. See how entities report or contain data and carry a unique entity ID, while workloads group entities for observability.

Explore the entity explorer, the list view that shows all entities—services, hosts, containers, mobile apps, and more—and master powerful filtering and saved views for scalable monitoring.

Explore your environment with the navigator to visualize entity health and detect issues from alerts. Group entities by type or account, filter for alerts, and view overviews of entities.

The New Relic lookout lets you view entities deviating from normal behavior and see recent metric changes with circle visualizations that color-code severity.

Learn how related entities map visualizes relationships between a billing service and other entities, using the surface map or full map to show UI entities, services, and infrastructure connections.

Explore entity dependencies in New Relic One, focusing on upstream and downstream services in APM and mobile monitoring, using a searchable, filterable table with metrics and sharing options.

Discover how tags in New Relic help organize data from many sources, identify teams, roles, and areas of responsibility, and search dashboards, workloads, and entities in observability software.

Learn how metadata and tags, provided by New Relic, help locate entities and telemetry by distribution, and use the entity ID in the entity grid to share findings and troubleshoot.

Learn to use the time frame selector in New Relic, switch to common ranges or a custom period, and look back or forward to compare identical time frames.

Group thousands of entities into workloads in New Relic to observe and monitor them. See health status, activity, and a map of relationships to manage day-to-day operations.

Expand the activity stream to view recent events for up to 25 entities and filter to show only critical issues, warnings, and anomalies, helping you understand recent environment activity.

Learn to collaborate in New Relic by enabling and using discussions, integrating Slack for sharing and tagging teammates, and using screenshots to coordinate analysis across entities.

Use the quick find to rapidly locate entities, workloads, and hosts, and access documentation via the docs search to get official guides like installing the Java agent for Docker.

Navigate the infrastructure module to explore hosts, Kubernetes integration, network monitoring, inventory, events, and alerts, then review integrations and settings in the New Relic One masterclass.

Explore the hosts page, including the top view controls, time frame, and saved views, then navigate six menus from summary to metrics and hosts, with filtering, alerts, and export options.

Compare system metrics with the summary view, including disk reads per second, load, memory free percentage, cpu load, and memory usage; group by host and agent version, and customize columns.

Gain real-time visibility into the health and performance of web servers via host network metrics—transmit bytes, transmit errors, transmit packets, and receive bytes and errors, grouped by entity and interface.

Explore the host processes tab to view running processes, monitor CPU, memory, and I/O metrics, and set alerts to identify resource hogs.

Monitor resources, capacity, and efficiency with the storage tab, viewing metrics such as disk used, read bytes, and write bytes to plan storage changes and alerts.

Explore the host containers tab to view metrics for containers on your hosts. View cpu percentage, memory usage, input, output, read and write, network, and set alerts for key conditions.

Explore the inventory to see real-time host configurations organized by categories, sources, and labels, helping you verify updates, audit discrepancies, and spot vulnerable hosts.

Track live system activity with the events feed, including configuration changes, log analytics events, and inventory changes. Hover to inspect event type, number, and time frame.

Explore application performance monitoring features in New Relic, use a free demo account to practice, and learn how the APM Summary page reveals potential failures and metrics for each service.

Discover the four summary tables—issues, last deployment, service levels, and vulnerabilities—that provide a quick health overview, track alerts and incidents, compare pre/post deployment metrics, and spotlight vulnerabilities.

Explore web transactions as the unit of work from web request to response, illustrated by a billing service and its breakdown into application, external, and database components.

Explore the Apdex score, an industry standard for user satisfaction with web app response times, using color zones from gray to blue and aiming for 0.85-0.95 to guide improvements.

Explore throughput as the rate of work your service handles, measuring requests per minute and comparing it with web transactions time to spot overloading or underuse.

Learn to detect error spikes alongside longer web transaction times, assess user impact, and troubleshoot via the errors tab and threshold, with insights on throughput and apdex.

Identify the five slowest transactions and their error rates in the transactions view, then drill into traces to compare throughput and duration for each transaction.

Explore logs in context for a selected time frame, group identical entries, and query log data, preparing you to use the New Relic logs tab and query language.

Identify whether performance issues originate from your service or related services through distributed tracing insights, examining duration, call counts, and error rate to locate root causes.

Explore the infrastructure section, listing each host with response time, throughput, error rate, cpu percentage, and memory percentage to help determine at specific times whether issues are infrastructure related.

Explore the recommendations center to view all recommendations, identify gaps in your setup, and apply actionable steps to monitor machine learning models and review security vulnerabilities across services and dependencies.

Explore the extended service map with distributed tracing to visualize relationships between billing and shipping services, including entity perspectives, health status filters, and depth two and depth three connections.

Explore external services in this New Relic masterclass, using the map view to visualize upstream and downstream activity of the billing service with response time, throughput, and error rate.

Navigate the errors inbox triage view with dynamic grouping by message, class, or user interface name. Filter by host or IP and manage issues by assigning, resolving, or ignoring.

Explore vulnerability management in New Relic one masterclass, covering exposure windows, libraries, and vulnerabilities, with assignment workflows, remediation guidance, and csv export.

Diagnose with Lookout detects deviations in your APM service entities using three golden signals: response time, throughput, and error rate, comparing five minutes to the last hour to spot issues.

Explore issues, incidents, anomalies, and postmortems for a service, with root cause analysis, timelines, and recovery actions. See issue details, payload, and acknowledge or close issues for future prevention.

Explore change tracking to see how deployments impact metrics such as apdex, response time, throughput, and error rate, with filters and deep deployment insights.

Learn to generate SLA reports in New Relic for web transactions, choosing daily, weekly, or monthly periods, with CSV exports, charts, and alert or dashboard options.

Define service level objectives and measure user experience with the service levels report, tracking latency, compliance, and error budgets. Explore targets, indicators, and dashboards for analysis.

Explore the scalability report in New Relic One masterclass, analyzing response time, database time, and CPU time against application load and throughput, with per instance insights.

The capacity report shows how many app instances run, how busy they are, and, with time frame charts, guides deployment, optimization, and performance planning.

Analyze performance metrics for web, non-web, and database transactions, including throughput, total time per minute, average time, and apdex score, with 24-hour, last Monday, and seven-day comparisons.

Explore application settings in New Relic, including renaming the app, configuring thresholds for response time, transaction tracing, SQL recording, error handling, and server side configuration.

View alert conditions in settings to see applied checks, including error-rate for all applications and response-time for the web portal, with access to alerts and AI capability for more details.

Explore environment settings for your APM app by reviewing environment data, outdated agent versions, host and agent details, and configurable agent settings in the environment snapshot and differences tabs.

Metric normalization in New Relic One Masterclass groups related metrics to reduce cardinality noise and lets you create rules to group, replace, or ignore metrics.

Learn the basics of NRQL, the New Relic Query Language, to retrieve data, create charts, and answer troubleshooting and business questions, enabling deeper insights and alerting in your environment.

Discover NRQL access points in New Relic: the query your data app, chart view query with pnacl console, alert condition query mode, and the Nerd Graph API for cross-account queries.

Learn the types of data you can query with NRQL, including events from browser, mobile, infrastructure, APM, and custom events, plus logs.

Learn to create your first nrql query by selecting from transactions, applying a limit, and picking key attributes such as duration, name, and transaction type.

Aggregate data with NRQL to calculate averages, minimums, maximums, and counts of transactions, then explore adding results to dashboards for later visualization.

Learn to limit calculations to precise time ranges in New Relic One using since and until, from minutes and the last hour to days, weeks, and year-long periods.

Create time series visualizations to analyze five days of transactions, break data by day or hour, hover for figures, and craft dashboards with minute-level detail.

Drill down time-series data by filtering transactions to a specific attribute, such as transaction subtype Express.js, across the last five days, and query and visualize results for your team.

Apply the OR functionality to query multiple transaction subtypes, such as MVC, in New Relic One, expanding the data range and increasing counts when both subtypes are included.

Use NRQL facet to identify the top ten transaction subtypes by count from transactions over the last week, with optional limits and visualization.

Explore how New Relic generates charts from queries, switch chart types (table, bar, pie), customize legend, colors, and dashboard options, and export charts as image, link, or CSV.

Explore the query builder in the New Relic One masterclass, covering account selection, multi-query support, recent queries, alert creation, and translating Prometheus queries to NRQL.

Use unique count to identify how many entities produced transaction errors within the last hour, avoiding duplicates by counting each entity only once for a clearer overview.

Find the latest entity that produced an error by toggling the grid to latest and reviewing the results to streamline debugging.

Learn to compute the percentage of transactions longer than one second using a count-based percentage metric, and compare hourly and monthly results in New Relic One.

Compare this week’s percentage of transactions above one second with last week’s to show a 5.71% current value and 12% increase, plus a per-day time series for visualization.

Apply wildcard filters to transactions by name using the like operator, select all transactions, filter for durations over one second, and combine criteria to drill down on metrics.

Specify a really specific time range using the timestamp format to compute the daily percentage of transactions with duration over one and coupons in the name.

Learn how to bucket data by duration to segment transactions into meaningful ranges, adjust bucket counts, and interpret distribution for dashboards.