
Separate observation, reported concerns and assumptions before choosing your first management action. Work through Maya’s listening and evidence map, then identify the conversation that could change your own next decision.
Open Resources beside this lecture. Download the First Weeks Listening and Evidence Map learner worksheet and accompanying case packet. Make your own attempt before reading the worked interpretation, then use the transfer task in an appropriate workplace situation.
Practise listening before selecting a management solution. Use Maya’s conversations to distinguish individual accounts from team consensus and draft a provisional recap that leaves room for missing voices.
I designed the Team Listening Conversation and Synthesis Workbook to turn this lesson into a practical decision. Open Resources beside Lecture 2 and download the case workbook. Complete your own response first, check the worked interpretation afterward, then apply the transfer prompts to an appropriate situation in your own work.
Turn a broad management expectation into a reviewable agreement. Use Maya and Zoe’s case to define meaningful customer responses, calculate both sample rates and preserve unknown timing records.
I designed the Manager Expectations and Evidence Agreement case workbook to help you practise this decision. Open Resources beside Lecture 3 and download the workbook. Write your case response before reading the worked interpretation, then use the transfer fields to prepare an appropriate decision in your own workplace.
Choose a bounded first improvement using evidence, authority, burden and reversibility. Compare Maya’s four proposals, specify a consistent trial inclusion rule and calculate the handoff effort honestly.
I designed the First Improvement Selection And Trial Brief case workbook to help you turn this lesson into a practical action. Open Resources beside Lecture 4 and download the workbook. Make your own attempt before reading the worked interpretation, then use the transfer fields to prepare an appropriate decision in your own work.
Build a first ninety-day transition plan that connects listening, expectations, a bounded improvement trial and realistic capacity. Calculate the five-hour additional planning demand, prepare the discussion with Zoe and distinguish conditional plans from completed work.
I designed the First 90 Days Management Workshop case workbook to help you turn this workshop into a practical deliverable. Open Resources beside Lecture 5 and download the workbook. Complete your own attempt before checking the worked interpretation, then use the transfer fields to prepare an appropriate action in your own work.
Choose priorities using consequences, accepted responsibility and available capacity. Complete Maya’s priority record, the thirty-eight-hour weekly estimate and the fifty-five-minute day plan, keeping accepted actions separate from completed results.
I designed the New Manager Priority And Capacity Decision Record case workbook to help you apply this lesson. Open Resources beside Lecture 6 and download it. Make your own attempt before reading the worked interpretation, then use the transfer fields to prepare a decision in your own work.
Build a useful operating rhythm around existing work. Interpret the first handoff counts, distinguish elapsed time from person-time and specify the purpose, input and review question for each proposed event.
I designed the New Manager Operating Rhythm Planner case workbook to help you apply this lesson. Open Resources beside Lecture 7 and download it. Make your own attempt before reading the worked interpretation, then use the transfer fields to prepare a decision in your own work.
Review Maya’s five-day trial without forcing a success story. Calculate the distinct field and combined rates, separate use from outcomes and explain the actual effort without inventing person-time.
I designed the First-Month Trial Review And Learning Record case workbook to help you apply this lesson. Open Resources beside Lecture 8 and download it. Make your own attempt before reading the worked interpretation, then use the transfer fields to prepare a decision in your own work.
Compare Jon’s knowledge dependency with Maya’s handoff problem. Calculate the delivery rates, project-count concentration and walkthrough effort, then select a bounded first-month contribution. I personally designed the New Manager Context Comparison workbook to help you apply this lesson. Open Resources beside Lecture 9 and download it. Make your own attempt before checking the worked interpretation, then use the transfer fields for a decision in your own work.
Prepare honest management briefs for Maya and Jon. Repair inflated progress claims, distinguish field measures from promised-update rates and connect capacity, coverage and director decisions. I personally designed the Complete First-Month Management Application Workshop workbook to help you apply this lesson. Open Resources beside Lecture 10 and download it. Make your own attempt before checking the worked interpretation, then use the transfer fields for a decision in your own work. Also in Resources: Phase 1 - 30 Applied Questions and the separate Answer Explanations. Answer in your own words first, then compare your reasoning and revisit the lesson linked to any gap. Download the Phase 1 Slides and Practice Pack ZIP for all ten slide decks and practice PDFs in one place.
This course contains the use of artificial intelligence.
You got promoted. People congratulated you. Now you're looking at the calendar wondering which conversation to have first.
Your old work hasn't disappeared, your team has expectations, and somebody above you already wants results. Those first ninety days can shape how people experience your leadership. Let's help you use them with intention, instead of spending them trying to look like you've got every answer.
I'm Dr. Law Payne. My Doctor of Business Administration specialises in Organizational Leadership and Development. I created this course for newly promoted managers, first-time team leaders and business owners taking responsibility for a team.
You'll work through listening to your people, understanding expectations, choosing priorities and building routines you can sustain. We'll examine the early conversations that help you learn before making promises you can't keep.
Bring your actual team situation into the exercises. You'll use the downloads beside the lessons to prepare listening conversations, clarify expectations and build a ninety-day plan around what you learn. Worked examples help you judge which early action builds confidence and which promise could create a problem you'll spend the next month repairing.
You don't have to become somebody else's idea of a manager overnight. You can build a thoughtful way to lead from where you are. Enrol today, and let's give your first ninety days a stronger foundation.