
Discover how technical, human, and conceptual skills shape management success, and learn how to balance these as you advance from employee to supervisor, with a focus on developing human skills.
Set smart goals that align with your organization's mission and vision, using specific, measurable, attainable, relevant, and time-based criteria to guide planning and accountability.
Learn how positional power differs from personal power. Earn trust through human skills to balance management tasks with leadership and develop people.
Lead by example and model the way to build credibility and trust, guided by five practices of exemplary leadership; apply the transactional trust model - contractual, communication, and competence trust.
Explore the five practices of exemplary leadership by discovering how personal values shape decisions and actions, leveraging diverse perspectives, and translating these into SMART goals to inspire a shared vision.
Apply the five whys to uncover root causes behind inventory shortages, then brainstorm, select, and plan a solution against company criteria to challenge the process and drive change.
Learn how leaders enable others to act by providing the right resources, tools, and targeted training. Foster the atmosphere, morale, and authority needed for teams to solve problems together.
Apply the five practices of exemplary leadership by encouraging the heart through personalized reinforcement, praise, and timely recognition, while using the 4-to-1 reinforcement ratio to boost productivity.
Learn how to apply the best practices of exemplary leadership
Making the jump from employee to manager is both exciting and challenging. The skills that got you the job aren’t the same skills that will help you succeed in management. It’s time to focus on developing the skills to communicate as a leader and influence employees in a way that empowers and motivates them.
This course follows the story of a new manager, Aaron, as he learns to lead in a way that brings his team together to accomplish their goals. The New Manager Starter Kit gathers best practices for leadership skills, power, and goal setting. Are you ready to be an exemplary leader?
With eight lessons that include both instruction and vignettes, you will watch as Aaron faces the challenges of moving from team member to manager. He must learn to lead by example, work together with his employees to set goals, and enable his team to succeed. How will the team deal with inventory problems and relationship issues with vendors? Will Aaron, Tish, Randall, and Keith come together to create a team in which they all feel valued?
Topics covered include:
Explaining the skills needed to be a successful manager
Setting SMART goals
Comparing and contrasting positional power vs. personal power
Identifying methods for increasing trust using the Transactional Trust Model
Discussing how personal values affect decisions and actions in the workplace
Identifying the importance of challenging a process
Applying the 5 Whys to identify the root cause of a problem
Listing resources and activities that aid employees to perform their jobs
Explaining when training may be a better approach than the direction
Almost 50 minutes of high-quality HD content in the “Uniquely Engaging”TM Bigger Brains Teacher-Learner style! A handout, optional assessments, and post-training knowledge boosters are also included in this course.