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Complete Teaching of Network Troubleshooting by Arash Deljoo
Bestseller
Rating: 4.7 out of 5(300 ratings)
2,216 students

Complete Teaching of Network Troubleshooting by Arash Deljoo

Mastering Network Troubleshooting: A Comprehensive Guide to Efficient Diagnosis and Resolution
Created byArash Deljoo
Last updated 4/2026
English

What you'll learn

  • Apply structured troubleshooting methodologies to diagnose and resolve networking issues efficiently across enterprise environments.
  • Troubleshoot Layer 2 switching problems, including VLANs, trunks, EtherChannels, SVIs, routed ports, and frame-forwarding/mac-table behaviors.
  • Identify and resolve filtering and security issues, including IPv4/IPv6 ACLs, prefix lists, uRPF, AAA, CoPP, and SNMP.
  • Diagnose IP addressing, connectivity, and path issues using tools like ping, extended ping, traceroute, and IP SLA/object tracking.
  • Troubleshoot dynamic routing protocols, including RIPv2, EIGRP/EIGRPv6, OSPF/OSPFv3, and OSPFv3 Address Families.
  • Analyze, verify, and troubleshoot BGP operations, including neighborship, route advertisement, best-path selection, and MP-BGP for IPv6.
  • Resolve route redistribution problems, including loops, suboptimal routing, multi-point redistribution issues, and redistribution filtering.
  • Troubleshoot wireless client and AP connectivity issues using Cisco Prime Infrastructure (PI) and Wireless LAN Controller (WLC) tools.
  • Diagnose tunneling and forwarding issues, including GRE tunnels, recursive routing, outbound interface selection, VRF/FVRF, and DMVPN foundations.
  • Use monitoring and visibility tools—including Syslog, SPAN/RSPAN, NetFlow/Flexible NetFlow, and device management interfaces.

Course content

14 sections56 lectures35h 22m total length
  • The Troubleshooting Process11:48

    1- The Concept of Troubleshooting

    2- The Importance of Defining the Problem Clearly

    3- Temporary vs. Permanent Fixes

    4- The Simplified Troubleshooting Flow

    5- The Structured 7-Step Troubleshooting Procedure

  • The Troubleshooting Process Quiz
  • Structured Troubleshooting in Networking11:38

    1- The Goal of Efficient Troubleshooting

    2- The "Shoot from the Hip" Method

    3- Crafting a Detailed Problem Report

    4- The Role of Baseline Data in Analysis

    5- The Importance of a Rollback Plan

  • Structured Troubleshooting in Networking Quiz
  • Common Network Troubleshooting Methods14:52

    1- Popular Troubleshooting Methods

    2- The Top-Down Method

    3- The Bottom-Up Method

    4- The Divide-and-Conquer Method

    5- The Following the Traffic Path Method

    6- The Comparing Configurations Method

    7- The Component Swapping Method

    8- Practice Exercise: Selecting a Troubleshooting Approach

  • Common Network Troubleshooting Methods Quiz
  • Network Upkeep and Management12:07

    1- The Importance of Network Maintenance

    2- Proactive vs. Reactive Strategies

    3- Standard Network Maintenance Models

    4- Customizing Maintenance Plans

    5- Configuration Management Practices

  • Network Upkeep and Management Quiz
  • Essential Network Upkeep Practices12:36

    1- Routine Maintenance Tasks

    2- Scheduled Maintenance

    3- Managing Network Changes

    4- Maintaining Network Documentation

    5- Restoring Operations and Measuring Performance

  • Essential Network Upkeep Practices Quiz
  • Connection Between Troubleshooting and Maintenance7:58

    1- Relationship Between Troubleshooting and Maintenance

    2- Importance of Network Documentation

    3- Establishing and Using Baselines

    4- Communication in Troubleshooting

    5- Role of Change Management

  • Connection Between Troubleshooting and Maintenance Quiz

Requirements

  • Basic understanding of networking (IP addressing, routing, switching).
  • Some familiarity with Cisco CLI is helpful but not required.
  • A computer capable of running lab tools (Packet Tracer, GNS3, EVE-NG, or similar).
  • No strict experience needed—motivation to learn is enough.

Description

Welcome to the "Complete Teaching of Network Troubleshooting" course, your comprehensive guide to mastering the art and science of network troubleshooting. Designed for both budding network professionals and seasoned IT experts, this course delves deep into the methodologies, tools, and best practices essential for diagnosing and resolving network issues efficiently.

Course Highlights:

  • Foundational Principles: Begin with a solid understanding of network infrastructures, exploring various topologies, protocols, and the OSI model's layers.

  • Systematic Troubleshooting Approach: Learn to identify, analyze, and resolve network problems using a structured methodology, ensuring minimal downtime and optimal performance.

  • Hands-On Tool Proficiency: Gain practical experience with industry-standard tools and commands, such as ping, traceroute, Wireshark, and network analyzers, to monitor and diagnose network health.

  • Real-World Scenarios: Engage with case studies and simulations that mirror common and complex network issues, preparing you for challenges in actual work environments.

  • Advanced Topics: Delve into specialized areas like VLAN troubleshooting, wireless network issues, and security protocol assessments to broaden your troubleshooting expertise.

Learning Outcomes:

By the end of this course, you will be able to:

  • Confidently diagnose and resolve a wide range of network issues.

  • Implement best practices to prevent future network problems.

  • Utilize troubleshooting tools effectively to monitor and maintain network health.

  • Apply learned skills in real-world situations, enhancing network reliability and performance.

Embark on this journey to become a proficient network troubleshooter, equipped with the knowledge and skills to keep networks running smoothly and efficiently.

Who this course is for:

  • Network Engineers and Support Engineers who want to strengthen real-world troubleshooting skills.
  • NOC and SOC Analysts responsible for diagnosing connectivity, routing, wireless, and security issues.
  • CCNA / CCNP / ENCOR learners preparing for certification or seeking deeper practical understanding.
  • IT Professionals transitioning into networking who want hands-on troubleshooting expertise.
  • Sysadmins and IT generalists who work with Cisco networks and need troubleshooting confidence.
  • Students and beginners who understand basic networking and want to advance their problem-solving skills.