Network Troubleshooting Step-by-Step Guide
What you'll learn
- Learn effective techniques for troubleshooting network problems
- Learn how to do root cause analysis for LAN/WAN and ISP network errors
- Collect data with survey tools and create hypothesis
- Isolate to fail point and analyze operational parameters
- Leverage tools to become effective as a network support analyst
- Packet Tracer (free) for student exercises
Learn Easy Step-by-Step Troubleshooting Techniques
This course is designed for students that have some networking knowledge and want to learn effective troubleshooting techniques. The purpose of the course is to teach proper troubleshooting and be effective in roles such as network support, data center operations, and helpdesk support. The skills learned here are essential for all CCNA positions, and network support roles.
Most of your time will be spent troubleshooting whether you are entry level helpdesk, network engineer, or senior technical role such as CCIE. In fact, data center and field technicians must also troubleshoot deployment problems regularly.
Learn how to start troubleshooting immediately, and solve network problems with confidence.
This course will teach proven techniques that you can utilize in your day-to-day responsibilities. They are applicable to any network topology or vendor platform. As a foundational skill you will learn how to collect data, use support tools, fault point isolation, and perform root cause analysis. There are a variety of support tools included that can be utilized at work, on project or with CCNA certification study. You cannot advance to more senior roles until you have mastered the art of troubleshooting.
Fault Point Isolation
Root Cause Analysis
Reverse Ping Method
OSI Model Method
Forwarding Path Analysis
This is a practical hands-on course with troubleshooting labs for the most common network errors. You will learn easy step-by-step procedures for fault point isolation with each lab topology. Student break/fix lab exercises are included as well to practice and verify your troubleshooting skills.
IP Default Gateway
Web Server Application
Data Center Server
ISP/Cloud Internet Connection
Destination Unreachable Error
Wireless Internet Access
Domain Name Services (DNS)
Switch Duplex Mode
Access Control Lists
CiscoNet Training Solutions is a certification training provider that has helped thousands of students study for Cisco certifications. Industry expert with 25+ years of IT experience, author, and recipient of Cisco spotlight awards. Go to CiscoNet Solutions for course discounts, exam updates and study tools.
Who this course is for:
- This course is for anyone starting a career as a network support analyst
- Network+ and CCNA certification students
CiscoNet Training Solutions is a certification training provider that has helped thousands of students study for CCNA certification. Industry expert with 25+ years enterprise IT experience, author and multiple Cisco spotlight awards. The step-by-step mentoring approach includes online courses, lab training, practice tests, and study tools. It is all designed to prepare you for career certification.