Net Zero Cloud Accredited Professional Exam Prep

About the Net Zero Cloud Accredited Professional Credential

The Net Zero Cloud Accredited Professional credential recognizes practitioners who plan, configure, and implement Net Zero Cloud solutions. The exam confirms the ability to translate sustainability requirements into Salesforce capabilities that support environmental, social, and governance (ESG) outcomes. Credential holders help customers align business needs with Net Zero Cloud features to deliver measurable sustainability results.

Audience Description

This credential is intended for Salesforce Partners with access to Partner Learning Camp and the Partner Community.

Common job titles include:

• Functional/technical consultant

• Business analyst

• Solution architect or solution engineer

• Sustainability/ESG/carbon/EMS technology analyst

• Advisory services practitioner

Typical Responsibilities

• Define and align Scope 1, 2, and 3 boundaries; explain differences between Scope 1 and Scope 2

• Recommend an account and data structure that fits the customer’s organization

• Analyze customer data and align it to recognized methodologies

• Map business processes to the Net Zero Cloud data model

• Assess current practices and propose improvements

• Apply the GHG Protocol to map client data correctly

• Plan data sourcing and integrations into Salesforce

• Interpret science-based targets and related target types

• Manage data inputs, reference data, and integration approaches

Purpose of this Exam Guide

Use this guide to gauge readiness for the Net Zero Cloud Accredited Professional exam. It describes the target audience, recommended learning resources, and exam objectives. Hands-on work, completion of partner curriculum, and self-study are strongly recommended.

About the Exam

• Format: 55 multiple-choice/multiple-select questions

• Time: 75 minutes

• Passing score: 61%

• Release alignment: Summer ’24

• Registration fee: USD 150 (plus applicable taxes)

• Retake fee: USD 150 (plus applicable taxes)

• Delivery: Proctored, onsite at a testing center (see scheduling info)

• References: No hard-copy or online materials allowed during the exam

• Prerequisites: None

Exam Outline

The Net Zero Cloud Accredited Professional exam measures a candidate’s knowledge and skills related to the following objectives.

Discovery: 24%

• 1.1 Identify and prioritize use cases needed for successful implementation.

• 1.2 Map a given use case to the appropriate Net Zero Cloud features or third party systems.

• 1.3 Gather business requirements around sustainability to determine appropriate levels of access and correct outputs

• 1.4 Given a customer's organizational reporting boundaries, determine Net Zero Cloud calculation needs.

• 1.5 Translate a given set of reporting boundaries and defined set of NZC calculations, into CRMA reporting requirements.

• 1.6 Given a customer's sustainability goals, map their data to the appropriate data model and calculations within Net Zero Cloud.

• 1.7 Map a given set of customer use cases to the appropriate Net Zero Cloud licenses and third party applications.

Design: 31%

• 2.1 Given customer requirements, determine how to design the UX to meet those requirements.

• 2.2 Given customer requirements, determine how to configure the analytics (reports, CRMA, Tableau) tools to meet those requirements.

• 2.3 Given customer requirements, configure the home pages and utility items aligned to user persona(s).

• 2.4 Given customer requirements, design approval processes and declarative automation to meet those requirements.

• 2.5 Given customer requirements, map external data sources to Net Zero Cloud objects.

• 2.6 Given a list of prioritized use cases, know when to use out-of-the-box functionality vs customization.

• 2.7 Given a list of existing data sources, determine how to migrate that data into Net Zero Cloud.

Implementation: 45%

• 3.1 Given a scenario, determine how to configure Net Zero Cloud settings.

• 3.2 Given a list of prioritized use cases, determine which standard platform features to enable and/or configure.

• 3.3 Map a set of customer's requirements and data use cases to Net Zero Cloud functionality.

• 3.4 Given a set of historical emissions data and business metrics, configure emission forecasting.

• 3.5 Given a customer's sustainability goals, determine how to set up Target Setting.

• 3.6 Given a customer's business requirements, configure CRM Analytics to allow for visibility into ESG metrics aligned sustainability goals.