Negotiation Skills for Better Results
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Negotiation Skills for Better Results

Master the 9-step process for effective negotiation, and plenty of techniques and tips for improving your results.
0.0 (0 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
10 students enrolled
Created by Peter Watson
Last updated 10/2018
English
English [Auto-generated]
Current price: $51.99 Original price: $74.99 Discount: 31% off
5 hours left at this price!
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This course includes
  • 2.5 hours on-demand video
  • 8 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Understand the basic terms and concepts of negotiation
  • Effectively prepare for, conduct, and close a negotation with good outcomes for all parties
  • Improve your relationships with those you're negotiating with
  • Avoid common negotiation errors and overcome barriers
Requirements
  • Nil
Description

Most of us negotiate all the time, even if we don't realise it. We haggle over the price of a used car, try to convince our children to tidy their rooms, and negotiate prices with our customers or suppliers. Learning to negotiate is crucial for success in both your business and personal life. 

But it's not an easy skill. Many people find negotiation highly uncomfortable, and would prefer to avoid it when they can. This course is designed to help you overcome your fear and master this critical skill. By using the nine steps, you'll feel prepared to navigate your next negotation with confidence.


Course details

In the course, Peter will walk you through everything you need to know to get started in negotiating. For more seasoned negotiators, you'll learn how you can improve to get even better results. There are four main areas you'll cover: 

  1. Basic types and concepts of negotiation 

  2. How you can effectively prepare for, conduct, and close negotiations 

  3. How to maintain good relationships as part of negotiation 

  4. Common errors and barriers to negotiation, and how to overcome them.

To give you highly practical help in negotiating, this course includes plenty of bonus material and worksheets. Early in the course you can download a quiz to learn more about your negotiating style and how you can improve. The worksheets will guide you through the process of preparing for a negotiation, including determining your BATNA. Other resources give you insight into the psychology behind negotiation and provide a list of helpful further reading.


About the instructor

Peter Watson has been involved in teams for over twenty years, as a manager, board member and pastor. In that time he has come to understand how crucial it is to negotiate effectively. He has overcome his natural fears to approach difficult interactions with confidence and care. He has also raised three children who mostly keep their rooms tidy.

Who this course is for:
  • Beginners in negotiation who want to build the basic skills to get better outcomes
  • More experienced negotiators who want to identify areas for improvement and sharpen their skills
Course content
Expand all 26 lectures 02:41:50
+ Introduction
4 lectures 25:24

Download the attached quiz to discover your negotiating style and how you can grow.

Preview 04:18
Types of negotiation, part 2
08:01

Get practical by printing the downloadable worksheet and determining your own BATNA.

What is your BATNA?
07:20

Test your understanding of the introductory material with three quick questions.

Check your understanding
3 questions
+ 9 steps to an effective negotiation
15 lectures 01:31:16

Got a negotiation coming up? Download the worksheet to prepare for the deal and get the best result.

Overview of the nine steps
04:41
Step 1: Determine satisfactory outcomes
08:28
Step 2: Identify opportunities to create value
05:58
– Asking questions
07:46
– Mindstorming
04:43
Step 3 & 4: Identify and improve your BATNA
07:02
– Maslow hierarchy of needs
03:02
– Bluffing
06:16
– Act vs react
03:05
Step 5 & 6: Who has authority and find out about other side
07:07
Step 7: Prepare for flexibility
04:39
– Diffusion
04:57
Step 8: Gather objective criteria
07:41
– Dealing with fear
06:10

Download the bonus material to learn more about how you can improve the results of your next negotiation using influence tactics.

Step 9: Alter the processes in your favour
09:41
+ Negotiation strategies and tips
6 lectures 43:41

Download the bonus material to learn more about the psychology behind negotiation.

Getting off to a good start
04:07

Download the bonus material to learn more about the emotional bank account and love languages.

Emotional bank account & love languages
05:57
Negotiation tactics (part 1): Distributive negotiations
11:52
Negotiation tactics (part 2): Integrative negotiations
06:32
Framing a negotiation
03:55
Difficulties in negotiating
11:18
+ Conclusion
1 lecture 01:29

Now that you've mastered the basics of negotiation, you can download my lists of recommended resources and books to learn more.

Conclusion
01:29