Negotiation Skills Training

Learn to negotiate strategically by mastering interpersonal skills, designing negotiation phases, and handling multilateral situations to maximize outcomes and reach optimal agreements.

Discover your negotiation style and sharpen skills for strategic thinking, active listening, and creative problem solving, building win-win outcomes through five styles: avoiding, accommodating, competing, collaborating, and compromising.

Master listening to improve negotiation outcomes through active listening, empathy, looping, and reframing. Identify the four sides of the message, ask clarifying questions, and manage emotions to foster collaboration.

Design a negotiation process by outlining common elements and the five-step cycle, and compare distributive versus integrative approaches to maximize mutual gains.

Master multilateral negotiations by understanding why coordination breaks down in large groups, applying the negotiation phases, building bridging coalitions, and leveraging epistemic communities to reach a collective agreement.

Explore win-win negotiation by learning a step-by-step approach, assess relationships, distinguish interests from positions, generate creative options, and apply the five golden rules to move from confrontation to cooperation.

Apply a step-by-step win-win negotiation approach by assessing relationships and preparing. Identify problems, generate options, and integrate results to reach a sustainable agreement.

Master distributive bargaining by recognizing fixed-resource negotiations, plotting resistance points, and using offers, counteroffers, concessions, and signaling to reach a compromising package within the zone of possible agreement.

Master concessional and distributive bargaining by applying anchoring, log rolling, and proportional concessions to reach Pareto-optimal outcomes. Avoid confrontations by assessing resistance points, using information, and practicing empathy and fairness.

Identify the conflict spiral and shift from confrontation to cooperative negotiation through a step-by-step approach: step out, walk in their shoes, change the game, build trust, and craft smart agreements.

Explore how gender shapes negotiation and challenge myths about men and women, and learn planning and criteria to address gender bias in salary, networking, and mentoring.