
Welcome to the course! This lecture introduces participants to the core principles of negotiation, focusing on building agreements that work for all parties. You will learn to identify their own negotiation strengths, understand key challenges and adopt a mindset of collaboration and value creation.
Download the Negotiation Workbook. After each lecture, complete the relevant exercise, starting with Exercise 1: Your Negotiation Strengths, to assess your current skills.
Preparation is the foundation of any successful negotiation. In Lecture 2, we'll teach you how to define their goals, research their counterparts and plan their approach. Tools like the 'Business Value Matrix' will help you identify areas of mutual benefit and craft strategies for success.
In your workbook, complete Exercise 2: Win-Win Matrix Exercise And 4 P’s Analysis and Exercise 2.1: Creating A WIN Matrix.
Negotiation is built on relationships. This lecture focuses on the importance of rapport and listening to create trust and openness. You will practice techniques to uncover your counterparts' motivations and craft solutions that reflect shared priorities.
In your workbook, complete Exercise 3: Positions, Interests And Values Inventory.
Lecture 4 will help you design proposals that deliver value for both sides. Using creative variables and practical tools, participants will learn to craft offers that maximise outcomes while maintaining alignment with organisational goals.
In your workbook, complete Exercise 4: Variables Brainstorm.
The bargaining phase can be complex, but it doesn’t have to be stressful. Here, you will master techniques to navigate concessions and handle objections while maintaining focus on win-win outcomes.
In your workbook, complete Exercise 5: “If You... Then I”.
In Lecture 5, we'll focus on finalising deals effectively and setting a foundation for long-term success. You will learn techniques to close negotiations confidently and ensure that all parties leave with clarity and satisfaction.
In your workbook, complete Exercise 6: Agreement Staircase.
In Lecture 6, we shift the focus to mindset and sustainability. We'll explore how attitude and approach to negotiation influence outcomes and reflect on effective strategies to build long-term, collaborative relationships.
In your workbook, complete Exercise 7: Reflection On Your Human Os And Collaborative Growth Mindset.
In the concluding lecture, we will reflect on the knowledge and skills you have acquired during the course and how you can utilise them in real-life scenarios.
In your workbook, complete Exercise 8: Key Takeaways From The Programme And Opportunities To Teach.
We hope you now feel confident in your ability to apply your negotiation skills effectively and continue developing them in future interactions.
Are you ready to elevate your negotiation skills and secure exceptional business deals? This course is designed to help you negotiate with confidence, maximise value and build lasting partnerships. Through a series of concise video-based lessons, you’ll gain the tools and techniques needed to approach negotiations strategically and drive better outcomes for your organisation.
Designed for busy professionals, the course focuses on practical application. You’ll explore proven negotiation principles that can be used across a wide range of business contexts – from supplier contracts to venue bookings and service provider agreements. Each section is supported by real-world examples, hands-on exercises and actionable frameworks, so you can immediately implement what you learn.
Throughout the programme, you’ll develop the skills to prepare thoroughly, build rapport, manage objections and close deals with clarity and confidence. You’ll also learn how to foster win-win outcomes that strengthen relationships and support long-term success.
You’ll be introduced to core principles of negotiation and how to apply them in your day-to-day work. You'll explore how to prepare like a pro, actively listen and build trust, craft compelling proposals and navigate the bargaining phase with confidence. The course also covers how to close deals clearly and effectively, and how to adopt a win-win mindset that supports long-term business partnerships.
By the end of this course, you’ll have a clear understanding of how to approach negotiations strategically, communicate effectively and secure agreements that benefit all parties. Whether you're negotiating multi-year contracts or one-off service deals, this course gives you the confidence, clarity and techniques to negotiate with impact.
Enrol now to start transforming your negotiation outcomes and building stronger business partnerships!