Navigating the Balance Between Empowerment & Accountability

Delegation is not a new concept, but one that leaders consistently find challenging. Determining who to assign which responsibility, ensuring team members meet performance expectations, and achieving the right level of accountability without being controlling are scenarios leaders, both new and experienced, face.

Navigating the Balance Between Empowerment and Accountability addresses these challenges by providing knowledge, resources and practices that make empowering people with accountability possible. You will learn how to identify responsibilities you can delegate to others and who is best suited for the work. You will also practice the preparation and steps required to fully empower a team member. Beyond that, you will consider each of your team member’s current position in the delegation process to move them along the journey to empowerment with accountability.

The course is divided into two sections. Section one focuses on the initial approach to identifying work to delegate, determining who you will delegate to and preparing to meet with them. The second section covers the process that moves beyond that initial conversation through what is required to empower someone with accountability. Finally, discipline is discussed for those instances when expectations are not met. You will receive downloadable worksheets for each step as well as an empowerment assessment that will guide you to consider your current delegation practices.