Navigating in a Hostile Work Environment
What you'll learn
- Identifying Conflict and Toxicity on the Job
- 8 Personality Types and their impact in the workplace
- Navigating Personal Styles & Preferences
- Five Ways of Managing Conflict
- Diagnosing the Company Culture & Team Sub-Culture
- Managing Emotions & Reactions in a Hostile Environment
- Recognize Emotional Triggers and Manage their Impact
- Establishing Trust and Building Credibility
- Understand the Role of Communication Styles in a Hostile Workplace
- Learn How & When to Seek Support
Requirements
- There are no prerequisites for this course and the only pre-work is having experienced hostility and conflict in the workplace. If you’re at your wits end and simply don’t know what else to do to stay sane in a toxic work environment, this course is for YOU.
Description
Hostility in the workplace is real. Poor management, a lack of job satisfaction, and hostile influences can all band together to form an awful company culture. And even High Performers are not immune to the toxicity that can occur at work.
Sometimes, the work environment can genuinely get in the way of your ability to excel on the job and cause undue stress that effects your personal life, as well as your health. And unfortunately, some instances of workplace toxicity don’t meet the definition of workplace harassment or discrimination, but can be personally and professionally damaging nonetheless.
Regardless of where you work, a hostile work environment can be a complex situation to navigate — and you shouldn't have to feel like you're alone in facing, disagreements, personal character attacks, unprovoked bullying, discrimination and/or harassment.
The key to survival is to understand the causes of workplace conflict, learn strategies to manage your emotional reactions, identify the best support resources and options, and get the right tools and processes to effectively combat opposition.
And this course will give you the survival tactics you need.
More than that, you'll learn how and why conflict arises, and how to minimize it before it becomes unbearable.
Who this course is for:
- Anyone at any level who’s experiencing hostility in the workplace or who wants to proactively be prepared to address it.
Course content
- Preview00:45
- Preview00:47
- Preview01:44
- Preview03:58
- Preview00:43
- Preview14:54
- 02:17Five Ways of Managing Conflict
- 00:57Takeaways
Instructor
![Brandon Lalone](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 3.8 Instructor Rating
- 8 Reviews
- 31 Students
- 1 Course
Experienced Healthcare Professional with 10+ years of proven strategic leadership, demonstrated proficiency in clinical quality, health plan operations, network solutions, and training for several fortune 500 corporations. Background in large healthcare delivery systems, both as an employee and consultant with proven ability to manage compliance activities related to accreditation, internal policies, clinical protocols, and regulatory requirements. A Change Agent with mastery in situational leadership, critical thinking skills, excellent communication and stellar interpersonal skills to help foster change that matters.