Navigate Diversity
4.4 (2,509 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
5,780 students enrolled

Navigate Diversity

Diversity enriches the workplace, as long as everyone is respectful. Assert yourself & leverage diversity on your team.
4.4 (2,509 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
5,780 students enrolled
Created by Eleventure Team
Last updated 7/2016
English
English [Auto-generated]
Current price: $20.99 Original price: $29.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1 hour on-demand video
  • 9 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Learn from diversity
  • Say & do the right things
  • Stand up for yourself & others
  • Work across generations
  • Treat everyone with respect
Requirements
  • You will need Adobe Acrobat to download PDFs
  • You will need internet access. Google Chrome, Internet Explorer or Safari are preferred browsers to open links to interactive lessons
Description

Do you know how to make your workplace a safe & respectful space? Do generational differences in your workplace affect communication, collaboration & productivity? Making everyone in your workplace feel welcome comes down to treating all differences with respect. Being assertive is an excellent way to show respect; it's about being heard & hearing others. Assertive people are seen as excellent communicators that others want to work with. They know how to acknowledge differences, treat everyone with respect, & know what to do when they've make a mistake.

Course 1: Respect Gender & Sexual Differences
Foster a safe & respectful workplace by learning how to treat gender & sexual differences with respect.

• Say the Right Thing
• Make It Right
• Show Respect for All
• Be the Change


Course 2: Navigate the 4 Generational Workplace
Understand & overcome the challenges of working in a multigenerational environment with these simple steps to leverage age diversity.

• Work Across Generations
• Focus on People
• Learn from One Another


Course 3: Respect Ethnic & Racial Differences
Foster a safe & respectful workplace by learning how to treat ethnic & racial differences with respect.

• Say the Right Thing
• Make It Right
• Show Respect for All
• Be the Change


Course 4: Assert Yourself
Communicate assertively & effectively to address your needs while considering the needs of others to work efficiently & achieve your goals.

• Deal with Difficulties
• Be Direct
• Identify Your Conflict Management Style


Now with enhanced mobile access, this four course bundle includes dynamic video, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete all courses.

Create a safe & respectful environment for all with these important lessons from Eleventure.

Who this course is for:
  • This course can help everyone navigate workplace differences & communicate assertively
Course content
Expand all 24 lectures 54:56
+ Course 1 - Respect Gender & Sexual Differences
6 lectures 15:18

Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.

Preview 01:47

Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to gender & sexual differences to help you say the right thing.

Preview 05:09

It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.

Make It Right
02:40

Workplace discrimination remains a terrible reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.

Show Respect for All
02:23

Lead the charge by being the change you wish to see at your organization. Find out the steps you can take to embrace diversity & make your workplace open & welcome.

Be the Change
01:59

Consider this final piece of advice on the platinum rule as you work to respect gender & sexual differences.

1 More Thing about Gender & Sexual Differences
01:20
Respect Gender & Sexual Differences
5 questions
+ Course 2 – Navigate the 4 Generational Workplace
6 lectures 09:03

Working in a multigenerational workplace may cause conflict, but it also provides a wealth of learning opportunities for all involved.

Preview 01:05

The generation you belong to may subtly shape how you view the world. Understand why awareness of your generational viewpoint is a valuable asset to make the most out of your workplace.

Preview 01:11

Which generation are you a part of? Discover the broad differences between the generations & see where you fall. 

Align History & Generations
02:47

Generalizations can lead to misunderstandings & false expectations. Learn how to accommodate age diversity & see your coworkers as unique individuals.

Focus on People
01:42

Many organizations partner colleagues together to learn from one another. Consider the different ways you might leverage generational diversity to share knowledge within your team.

Learn From One Another
01:07

Think about this final piece of advice on bringing your team together for monthly learning sessions as you navigate the 4 generational workplace.

1 More Thing about Navigating the 4 Generational Workplace
01:11
Navigate the 4 Generational Workplace
5 questions
+ Course 3 – Respect Ethnic & Racial Differences
6 lectures 14:34

Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.

Preview 01:49

Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to racial & ethnic differences to help you say the right thing.

Preview 04:54

It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.

Make It Right
02:32

Workplace discrimination remains a reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.

Show Respect for All
01:57

Lead the charge by being the change you wish to see at your organization. Find out the steps you can take to embrace diversity & make your workplace open & welcome.

Be the Change
01:57

Think about this final piece of advice on the platinum rule as you work to respect racial & ethnic differences in the workplace.

1 More Thing about Racial & Ethnic Differences
01:25
Respect Ethnic & Racial Differences
5 questions
+ Course 4 – Assert Yourself
6 lectures 16:01

What does it mean to be assertive? Why does it matter if you can assert yourself? Answer these questions & realize the benefits of increasing your skills & confidence to assert yourself in a positive manner.

Preview 02:12

Let's explore a situation that could make your pulse quicken & trigger an automatic & understandably unpleasant response…. Do you use it? Consider these additional options to get back on course.

Preview 04:35

Use Transactional Analysis, developed by Dr. Eric Berne, the next time you're in a difficult situation. Understandng the ego state of others & choosing the adult ego response can help you speak assertively – cool, objective & controlled.

Be the Adult
02:35

Awareness helps but it isn't quite enough. Try these techniques to adjust in the moment for better results. The more you practice them, the easier it gets.

Practice Makes Perfect
03:06

Being assertive might mean sharing information that someone is not going to like. If you don't like to upset people or you who highly values keeping relationships in good terms, this might be hard for you. But when you are in difficult conversations remember to keep to the facts. Avoid sugarcoating & elaborate explanations. Learn how to be direct & respectful.

Be Direct
02:13

Think about this final piece of advice on role-playing being assertive with someone you trust as you work to assert yourself.

1 More Thing to Assert Yourself
01:20
Assert Yourself
5 questions