Motivational Techniques for Leaders
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- The 15x most powerful motivational phrases that you can say -- including how to say them, when to say them, and an example of using them properly
- How to think like the most successful leaders
- How to calibrate your personal motivational style
- How to motivate people to step into the unknown
- How to motivate people to persist through the darkness
- How to motivate people to go the extra mile
- How to motivate people to innovate new growth
- How to make your motivational words more powerful
- An interest in leadership
- A desire to improve your leadership skills
Do you have goals that require the performance of others? If so, you need to learn the skills of motivation. Whether you are in business, non-profits, sports, community or a family, your success depends on your ability to convince others to take action. This course is not about forcing people to move. It's about making them want to move. Not by throwing money at the problem. But through your own skillful use of conversation. Say the right things, and you can get people to move mountains. In this course, you will learn the right things to say. And you will learn the right times to say them. This will give you the tools to motivate anybody in whatever circumstance you find yourself in. Let's get started!
- Leaders looking to motivate their teams to higher performance
- New leaders who need to quickly establish a high tempo
- Prospective leaders who are preparing for future leadership
- Anyone interested in motivation--be it in business, non-profit, community, sports or family
Welcome! This course will help you motivate people to perform at a higher level. The course consists of three sections. First, comes the big ideas of leadership and motivation. Second comes the motivational techniques. And third comes the strategies that you can use to make your motivational words more effective. I'm so excited to share these ideas with your. Thanks for being here with me. You're going to love this course! Let's get started!
Get the most out of people! The more results you get, the better you are as a leader. Results are the name of the game. Take responsibility for results and start leading!
Human performance depends on motivation. Unlike a machine, people can have all of the proper tools and still not do their job. It doesn’t matter that someone can do his job until he has enough reasons to do his job. People have to want to perform. Motivation is giving people these reasons. Motivation gives people a desire to perform. And because people are not machines, that's necessary.
Perfect people can motivate themselves, but average people need to be motivated. Everybody benefits from external motivations. Most people walk around with a motivational deficiency. It produces greater results to remove one factory worker and designate him to motivate the others, then to keep on the factory floor. Why? because 9 highly motivated workers are more productive than 10 unmotivated workers. Companies have figured this out long ago. That's why they hire people to be leaders. Leaders are more valuable as motivators than as a worker. But this is only true when they know how to motivate.
You can be so effective by cheering others on that you become as valuable as a player on the field. In football this is called being the "12th man,." As a leader, you need to embrace your role as the 12th man. Don’t try for the glory on the field. Instead, motivate others from the sidelines. This will create success for you both.
Don’t be a thought follower. With strong thinking, you can influence the thinking of others. Thoughts dictate which actions people take. If people have think poorly, they will have poor performance. For example, they may have self-limiting beliefs: “i’ll never make the sale so I might as well not even attend the meeting.” Recognize the poor thinking in others. Don’t succumb to their thoughts or accept their assumptions. Instead, influence them with your positive, empowering thoughts. Your job is to spread empowering beliefs like "Johnny Appleseed." You need to sow positive thoughts to counteract people’s negative thoughts. Once isn’t enough. You must do it over and over. Constantly. That's leadership.
You can’t freestyle leadership skills. Leaders who look like naturals have actually put in a lot of work beforehand. Don’t expect to motivate people effectively without any study or practice. There’s no spontaneous motivational mastery. It takes time to become masterful. Being a good worker doesn’t mean that you are good at motivating others to do that work. But that’s a common mistake that people make. Motivation skills are different, and they don’t come automatically. So continually develop your leadership skills for the time that you will need them.
Not all skills are equally valuable in the marketplace. For example, auto mechanics and surgeons might be equally skillful in their craft. Yet surgeons are paid more. Why? Because their skills are more valuable in the marketplace. The highest paid surgeons make more than the highest paid auto mechanics. This shows that some skills are more valuable than others. Where do leadership skills rank? The highest paid leaders earn far more than the highest paid surgeons. Just look at the CEO salaries of Fortune 500 companies. This shows that leadership skills are the highest skills of all. Motivation skills are worth your time and effort to develop.
Intentions are not enough. Motivation only occurs through communication. Intentions alone communicate nothing. You must translate your intensions into skills. You must engage with people that you want to motivate. Unless you communicate motivational messages to your people, you cannot expect them to feel motivated. Intentions are a good start but they are insufficient to change results. Use them to initiate your skillful action. But intentions do not equal results. Skillful communication equals results.
If you don’t believe that people can be motivated, then you probably won’t be able to motivate them. That’s a self-limiting belief that many leaders have. Some leaders think that people can’t be changed. However, everybody is motivated to do something. If you don’t know a person’s motivational buttons, then you might think it’s impossible to motivate them. That just means you haven't found them yet. When you start developing your leadership skills, you will uncover people's motivational buttons.
People are not motivated when you cast yourself as the hero. But people are very motivated when they feel like the heroes. This depends on you. Make it all about your people. Focus your energy on building them up and helping them to succeed. Your job is to get out of the way and help others win. When they win, rejoice with them. When you win, give others the credit.
Maturity is necessary for leadership. In particular, you must be more mature than the people you are leading. You must think long term while others think short term. Satisfy the short term needs of other people while postponing yours. This will help you achieve greater results for you both in the long term. Absorb the rudeness of others without reacting to it. Don’t sink to their level or complain about the lack of fairness. It's unfair when you meet their needs and they don’t meet yours. Accept it. As a leader, you must be mature enough overlook momentary unfairness and react with a calm hand on the wheel. This will bring you success in the end.
Motivation is available to everyone regardless of their age, sex, gender, orientation, wealth or creed. Become a motivator, and you can lead others. Anyone can be a leader. You don’t need an education or credentials. You just need the skills of leadership. You can develop these skills with study and practice.
Motivation benefits the whole value chain, from the bottom to the top. Your team wants you motivate them more effectively. Your customers benefit when your motivation produces better service and products. Your boss (if you have one) want you to motivate your team to greater performance. Your investors/owners/stockholders want the financial results that come when you motivate higher performance. Everybody benefits when you motivate more effectively. Motivation is a non-zero-sum activity that helps everybody else to get more of what they want without taking anything away from anybody else. Motivational leadership makes the whole world better.
People work hard to keep from letting their friends and teammates down. They don’t want to be the reason that you fail or the team loses. They work very hard to avoid this scenario from occurring. So tell people that you are counting on them. You can even list the people involved and explain why you all are depending on him. Don’t threaten exclusion or extort others into performance. That will backfire in the long run. Instead, just communicate with genuine goodwill that you are depending on their performance. Use a positive expectation of success. That will motivate them to higher performance.
People have self-limiting beliefs. When you believe in people, they start believing in themselves. Don’t be vague about your belief. Provide evidence by reading off their list of accomplishments. Give them the same argument that you would use to convince an objective stranger. Chances are, they’ve never heard such a positive argument about themselves before. As a consequence, they’ve been low on their belief. Speak your belief confidently and objectively. This will motivate people to rise to your expectation of them and give higher performance.
People work harder when they think their job is important. On the other hand, people are demotivated when they think their job isn’t important. Even if they believe that their job is important, they often need to be reminded. So tell people that their job is important. Don’t overly exaggerate the important of their work. That will damage your credibility. Just connect the dots so people can clearly see how their work contributes to the greater good. People are not always in a position to see those connections for themselves. So they need a leader to show them and remind them of the true importance of their work. This will be a big motivator for them.
People are insecure about themselves. People are insecure about their role on the team. When people feel an increased sense of value, they are motivated to act differently and work harder. So tell people that they are more valuable than they realize. Don’t be insulting. Don’t accidentally call people ignorant or naive. Instead, just say that it’s obvious to you (and others) that they are valuable. Remind them positively. Point out the crises that they have helped prevent. Give them the confidence to work harder.
When people feel misunderstood, they feel a lot of internal tension and stress. This stress drains them and reduces their ability to perform. But when somebody else understands them and empathizes with them, that stress goes away. People feel a emotional lightness that empowers them to take action. So tell people that you understand their point of view. Don’t be a know-it-all and tell people how they are feeling. Don’t be condescending by telling people that their experiences are not valid. Be sympathetic. Share your own similar experiences for the purpose of establishing safety and empathy. When you empathize with people, they feel connected to you. And that’s motivational.
People have a difficult time working in isolation. They sometimes feel anxious and insecure. It’s easier to work with others. It’s especially helpful when starting out. If someone is with you, then you generally start working as soon as they do. But when you are alone, it's easy to procrastinate for hours, or even the whole day. It motivates people to go alongside them and help them get started, even if it's just for the moral support. So tell people, "let's go do it!" Don’t take over the task and take it out of their hands. Just help them get started and then step back and let them keep going. This motivates action.
People need to know that your relationship is more important than the outcome of their task. This itself motivates them to work harder to produce better outcomes. The more you commit to them, the more they commit to your goals. So tell them that you are loyal to them regardless of the outcome of their performance. Don’t de-prioritize their task. Tell them that both the task and your relationship are both important. Just tell them that your relationship is paramount. Encourage people to do their best, but don’t let them worry about you abandoning them if they fail.
Sometimes people have low morale. This is especially true after making a mistake. People might lose their confidence, and become hesitant to try again. So tell them that you will ride along. Don’t make them feel badly because of their mistake. Don't make them feel rejected by others. And certainly don’t stress the fact that nobody else will ride with them. Just say that you believe in that person enough to accompany him or her into the danger. Tell them that you will support them. This will restore their confidence and motivate them to return to their old winning ways.
Sometimes people need a concrete example of proper form. They need a visual demonstration to show them the best (or more effective) way of doing a task. So give people a demonstration. Tell them to step back and watch as you do it. Don’t show off and don’t try to make yourself look better or more valuable. And definitely don’t put someone else down by their comparative lack of skill. Use this as a teaching moment. This is an opportunity to elevate their performance. After you finish your demonstration, immediately give the task back to them. Follow up with coaching. Give them space to do it their own way if they have an equally effective method. Just be present as a resource for people if they ever need to tap your expertise. This will lead to better outcomes.
If you reward good behavior, then you will get more good behavior. Rewards are motivational. Celebrations are positive rewards in response to positive behavior. Celebrations occur when you get excited for people and help them celebrate their achievements. So congratulate people. Don’t wait until the whole war is over. By that time, they may already be experiencing their natural rewards. People need it most when they are stuck in the valley and doing work that otherwise goes unnoticed. Give people mini celebrations after mini wins. Little celebrations make a big difference to motivation and long term results.
Often, there’s a huge time delay between the actions that people take and the results that they want. This time delay can cause fatigue. It can make people give up and say, “What’s the use? I’m wasting my time! I should try something else that might work!” Encouragement in these moments can be very motivational. As a leader, you can see the full actions / results-cycle that people are on. People need you to remind them that they are on the right track. They need to be reminded that the night is darkest just before the dawn, and the dawn is soon arriving. So tell people to keep up their good work. Don’t encourage them to persevere down the wrong path. Make sure they are on the right path before reinforcing them. And don’t encourage them without referencing the path they are on. Show them their path and remind them that soon they will achieve their goals.
When people make mistakes, they disengage. They lose confidence and are demotivated. Forgiving people brings them back into relationship. It brings them back into their previous levels of performance. So forgive people. Don’t forgive people without giving them a way to redeem themselves. Without a path of redemption, people won’t feel good about their position. They need to know that they earned their way back into your good graces. They need retribution. But when you forgive people and bring them back into the fold, they are more motivated than ever to the cause. Having now tasted life on the outside, they will worker extra harder to prove that they deserve their forgiveness.
People doubt themselves. Many people are just trying to fake it until they make it. But inside, they have "imposters complex." They are unsure of their own abilities. So give people confidence. Tell them that they can do it. Don’t tell them they can do it without providing reasons or evidence. Use the word “because.” "Because is a convincing word. Tell people that they can do it and they will believe you. This makes their task seem approachable and achievable. Once they start doing it successfully, then they will be able to believe their own experiences.
People often sell themselves short. We can all think bigger about our lives and our dreams. We can all dream and stretch just a little bit further and achieve something a little bit bigger. And this type of big thinking is motivational. It gets us off of the sofa and out of our ruts. People work harder when they think bigger. And this elevated thinking gives them something meaningful to work for. This is especially true for big goals. When people think bigger, they do bigger. So tell people to think bigger! Help them to craft big, exciting goals. Don’t guide people into unrealistic big thinking, hurts your credibility and soon crushes their motivation. But believable goals get people excited and anxious to work harder. Don’t just tell people to think bigger, use questions to cue them about what they should think bigger about. This will put them in a very motivated and productive frame of mind.
People who set high standards produce quality work. High standards are measured by the small things. The little things. The things that contribute to the key tasks but are often overlooked. The small things are easy to neglect. For example, "eat an apple a day." People get distracted by the big things and forget to do the small things. Small things are easy to do, and easy not to do. But when people are diligent with the small things, they produce big results. So remind people to remain diligent with the small things. Don’t be so obsessed with every little task that you start micromanaging. Identify the few things that make the most difference and focus on those few things. Use simple reminders to emphasize the importance of the small, but mighty tasks.
Welcome to the section on making your motivational words more powerful.
The same words can have more or less motivational power depending on the context. In particular, there are three factors that can make you words much more powerful than they otherwise would be. These factors are 1) timing — there are certain times when your words are more motivational, 2) credibility — your words are more powerful when you are respected and credible in their eyes, 3) relationships — your words are more powerful when you have a strong relationship with the person you want to motivate. Say the words alone and they will still be marginally effective. But say them with these three factors and you will enjoy much greater success.
The S Curve represents the four stages of timing when your words can be more powerful. 1) The beginning — the initiation of a task or project before things. 2) The valley — when things seem difficult, hopeless or feel like rock bottom. 3) The slopes — when growth starts steadily climbing. 4) The summit — when growth peaks and people feel success but don’t know what to do next. These are the four positions when your motivational words will be most powerful. Everybody is either now, or will soon be in one of these positions. Recognize these positions and be ready with your motivational words.
In the valley, people lose heart. They can’t see the summit and can’t see whether they are on the right path. They’ve experience all of the discomfort but not yet any of the rewards. They want to quit. They are discouraged and disillusioned, but they need to keep going if they want to succeed. If you can use your motivational words for people in the valley, you can encourage them to keep going and reach the success that would otherwise allude them. In this way, you can change their whole lives.
On the slopes, the work is hard but people are feeling rewarded for it. However, the work can be overwhelming, consuming all of their energy. When the going is good, people need to get all that they can. But in these moments, people don’t always see how their opportunities might not be so plentiful in the future. The temptation is to ease off and slow things down. But that can devastate them in the future. People need encouragement on the slopes. They need help to work a little harder and take full advantage of their opportunities.
The summit occurs after you climb the steep slope and reach success. People respect you for your past accomplishments. You have swagger and you think you are doing great. But you nobody can live forever on their past laurels. We must all keep moving forward. But this is often difficult for people to grasp. They are short-sighted, not forward thinking. They need to innovate and reinvent. They need to remember that what got them here won’t get them where they are going. Complacency is a recipe for failure. And people need motivation to save themselves.
Credibility is the second big factor. Credibility means people respect you more. And the more that they respect you, the more weight they assign to your words. Credibility makes each of your words ten times more valuable. When you are credible, people will listen to you ten times more closely. Without credibility, they may not listen at all.
Your credibility rises when you project competence. Competence is the your ability to carry out your intentions. It’s your power to get things done and your ability to solve problems to achieve your goals. The more competent that people assess you to be, the more credibility you will have in their eyes. But this doesn’t happen automatically. You could be very competent in fact but people may not know it. You have to project competence. You have to show people (communicate to them) your competence. Don’t show off or try to one-up people. Just state your competence when motivating others. Don’t devalue your own achievements. Just think of them (and present them) in the best light. Remember, it’s all about making it easier for people to get motivated by your words.
People choose to listen to optimists. Why? Because optimism makes you look more competent, and thus more credible. So speak with confidence about the future. Don’t be delusional. It hurts your credibility to deny factual problems. Just show confidence that you can overcome problems. Let your optimism come from your belief that work will eventually lead to success. This optimism makes you appear confident in the eyes of others, giving your motivational words more credibility.
Competent people are good time managers. Time management is the ability to organize your time and resources to accomplish your goals. When people see that you manage your time well, they assume that you are able to accomplish your goals. So when you say that something is possible, people will be more likely to believe you. You become more credible. People want to learn from successful people. So if you display good time management skills you will have greater influence with others.
A preexisting (positive) relationship makes your motivational words more powerful. People listen more closely when they already know you and like you. They don’t have to waste energy deciding if you are a friend or foe. Once you are somebody’s friend, they can focus entirely on your message. People believe and buy from their friends, even when they shouldn’t. If you want your words to have more power with people, then build a personal positive relationship with them. When you have a relationship, people will give you the benefit of the doubt and find ways to agree with you.
Remember people’s birthday. That’s a special day for people -- a day that all about them, a celebrate of their lives and their existence. When you remember people’s birthday, you show that you consider them important. So remember people's birthdays. Put it on your calendar. Send them a card. Eat lunch with them. Help them celebrate. If you do, you will probably be one of the very few people who remember and help them celebrate. This helps you build a relationship that will empower your motivational words.
Gifts and favors don’t have to be big. They are best when they are meaningful. Even if they are small meaningful gifts are better. Your goal is to communicate that you care about people. Gifts and small favors make a big impression on people and help establish bonds of friendship. Thank You cards make some of the most powerful gifts and they cost essentially nothing. People usually keep Thank You cards longer than they keep business cards. Little things can go a long way to establishing a relationship.
These motivational words that we’ve been discussing work for a specific reason. People have a need to feel like an important member of a valuable team. When you give that to them, they response with substantially higher performance. You, in effect, unlock that performance that was latent within them. They will want to run through brick walls for you. As long as you do it for their benefit so that they will be more successful, then they will reward you for that. They will help you win.