Monitor and Troubleshoot using Citrix Director.
What you'll learn
- You'll explore the use of this powerful tool for solving a series of common Citrix environment issues
- How to use Citrix Director to gather information and interact with user sessions
- A methodology to approach user related issues to minimize time to resolution
- Troubleshoot and solve most common Citrix Infrastructure and end user issues independently.
- How to Monitor the Citrix Infrastructure.
- No IT experience needed. You should be willing to learn how things work in Citrix Environments
- Basic computer knowledge
Monitoring and Troubleshooting using Citrix Director.
Troubleshooting connections that don't connect or desktops that don't present can be difficult without the right tools. In this course, Citrix Virtual Apps and Desktops: Monitor and Troubleshoot using Citrix Director, you will get to know, and in one case deploy, those monitoring and troubleshooting tools. First, you'll begin with a look and a deployment of Citrix Director, Citrix's integrated monitoring solution that spreads across all the components you've installed so far. Next, once deployed, you'll explore the use of this powerful tool for solving a series of common Citrix environment issues. .
This course will provide in-depth knowledge on Citrix Director tool, and the key capabilities in Citrix Director include:
Monitoring of Real User Logons and Breakdown of Logon Times
Monitoring of Citrix Connection Failures
Monitoring of Sessions
Active Application Probes
You will be able to achieve below skills after finishing this course.
Complete helpdesk tickets thoroughly with the appropriate documentation.
Troubleshoot and resolve XenApp and XenDesktop issues within their scope in a timely manner using Citrix Director tool.
Escalate issues that are out of scope to the appropriate team/individual.
Think strategically and use the proper consoles during troubleshooting to quickly determine the root cause of a problem
Note: The content provided in this course is based upon the real time issues, this will help you prepared really well if you start working in any Citrix roles.
By the end of this course, you'll be quite comfortable to troubleshoot and solve most common Citrix Infrastructure and end user issues using Citrix Director tool independently in any Citrix environment.
Who this course is for:
I've been working in the IT field for more than 10 years now. I started my career by helping clients from the US and the UK with their computer networking issues. It was a great learning experience, and I got the chance to work with big companies like Hewlett Packard and Fujitsu.
As a Senior Consultant, I mainly dealt with products related to Application, Desktop, Server Virtualization, AI, along with a few cloud services. My job was to support and manage server infrastructure for clients from different industries around the world.
Outside of work, I love to travel, read books, create content, and learn about different cultures. Learning new languages also excites me!
Thanks for taking the time to read about me!