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This course includes:

  • 32 mins on-demand video
  • Full lifetime access
  • Access on mobile and TV
IT & Software Operating Systems Technical Support

Upgrading Computer Networks from Windows 7 to Windows 10

Learn how to plan and complete an upgrade from Windows 7 to Windows 10 for your organisation's computer network
Rating: 3.8 out of 53.8 (77 ratings)
13,999 students
Created by John Courtenay
Last updated 6/2020
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • Planning your upgrade project
  • Auditing your network environment
  • Communicating with departments within your organisation
  • Preparing your helpdesk team for additional incoming queries
  • Disposing of old equipment securely

Requirements

  • To have some previous experience as a 2nd or 3rd line IT Support Technician

Description

Over this course, you'll learn about the different stages involved in upgrading an organisation's computer network from Windows 7 to Windows 10, this includes considerations such as:


* Planning your upgrade project

* Identifying potential issues before proceeding with the upgrade

* Auditing your network environment

* Communicating with various departments within your organisation

* Ensuring that your IT helpdesk team are prepared to deal with additional incoming support requests.

* Disposing of old equipment securely


There are also some real-world examples of unexpected hardware and software issues that can occur during a Windows 10 upgrade project. Whilst  the best way to upgrade depends on your organisation, the basics are explained within this course.

Who this course is for:

  • Technical staff within organisations looking to upgrade to Windows 10

Course content

6 sections • 15 lectures • 31m total length

  • Preview01:50
  • Preview02:27

  • Preview02:32
  • Preview02:14
  • Preview02:12

  • Communicating with departments
    02:06
  • Application Compatibility
    02:07

  • User Profiles
    02:14
  • Missing User Data
    02:08
  • Printers and Printer Drivers
    02:07

  • 32-bit vs 64-bit
    02:07
  • Upgrade Priorities
    01:48

  • Swap Out Upgrade Method
    02:07
  • Preparing your Helpdesk Team
    01:57
  • Decommissioning Old Equipment
    01:58

Instructor

John Courtenay
Desktop Support Engineer
John Courtenay
  • 4.1 Instructor Rating
  • 4,575 Reviews
  • 167,233 Students
  • 16 Courses

I've had a passion for technology from a very early age and achieved Microsoft Certified Professional status in 2004. Over the last 5 years or so I've worked on both IT support and infrastructure support and have provided solutions to 1st line helpdesk staff on how to fix basic problems.

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