Middle Management Development Program

Ensure strategies are executed and become reality by leading the Organization, People and Self through strong Leadership

Created byCarel Oberholzer

Last updated 3/2025

English

What you'll learn

Lecture1 Understand the role of Middle Management in a quick changing world and the need for Management and Leadership skills in organizations
Lecture2 Learn to lead the organization through critical competencies, including planning, decision making, effective execution, and managing performance
Lecture3 Be competent in leading people, through building trust, communication, empower employees, teambuilding, conflict management, and interpersonal skills
Lecture4 Motivate and engaging employees by creating an attractive Employee Value Proposition through applying critical success factors
Lecture5 Becoming competent through applying effective contemporary leadership skills and productiveuse of leadership Power
Lecture6 Be able to effectively lead yourself by knowing yourself, manage your body mind and emotions and be Emotional Intelligent.

Course content

6 sections • 22 lectures • 7h 12m total length

Introduction and setting the scene10:12
Students will become aware of the quick changing world and the importance for organizations to adapt
Agile organizations and hindering factors to become one.19:56
Students will understand what is a high performance organization and it requires management and leaders to be agile and adapt to ensure sustainability
The difference between Management and Leadership, Middle Managers role10:59
Understand the difference between Management and Laedership and appreciate the importance of both in organizations. Students will understand that they need to be competent in both management and leaddership

Be competent in doing effective planning15:04
Students will be able to unpack strategies into action plans using different tools and techniques. They will set smart objectives , know the different steps to do proper planning like programming, scheduling and measurement criteria
Capable of making sound decisions using a proven rational process32:04
Using a proven rational decision making process as well as methods and tools, ensures students will make sound decisions and prioritize actions
Have the necessary knowledge and skills to execute strategies and action plans20:01
Students will be able to follow logical steps for successful execution. They will learn to measure progress, keep employees accountable and giving feedback to improve performance (also part of performance managemnt)
Implement and manage productivity and performance improvement processes25:36
Students will learn to set challenging and smart objectives, measuring both objective and behavioral performance and give constant feedback for growth and improvement. They will learn the correct way of giving constructive feedback

Consrtuctive conflict management10:49
Students will learn the importance and benefits of constructive conflict management. They will also understand the different ways of handling conflict. Through the completion of a questionnaire, the will understand their own preferred conflict management style
Building high performance teams41:31
Students will learn the importance of teamwork in organizations, including cross functional and virtual teams. Learn the process for building effective teams. They will understand the different stages of team development and how to manage each stage. Through a short questionnaire they will learn their current team functioning.
Building trust12:34
Trust and integrity is the basis of leadership. Research shows that these are the most important factors for people to follow leaders. Students will learn practical examples of behaviours that inspires trust as well as behaviuors that undermines trust
Empowering employees to boost performance and employee satisfaction24:52
Students will learn the advantages and requirements of empowering employees. Empowerement must be in line with ability and willingness. They will learn to assess these two critical elements and a process to follow to ensure empowered employees.
Effective communication-and superior interpersonal skills22:40
Students will know and appreciate the communication process and its importance. They will be able to apply successful and productive communication techniques. Be competent in using the communication triangle of Listening, Asking and Telling, with the emphasis on listening skills. Understand the importance of interpersonal skills

Recognize the importance of an EVP for retention and engagement16:34
The will know what an Employee Value Propositions (EVP) is and the critical elements to create an attractive EVP. Be able to identify top drivers of attraction and attrition and describe the benefits of engaged employees. Can apply a process of building and EVP over time.
Ensure a challenging job for emploees.8:11
Realize the importance of the job as a motivator. They will learn the characteristics of a well designed job and utilize the knowledge and skills to design challenging jobs. Apply tools and methods to stimulate job satisfaction
Create growth and development opportunities27:14
Implement a formal career management system, with clear career paths and progression criteria, linked to comepencies. Learn how to do career discussions and ensure Individual development plans
Develop a conducive organizational culture15:38
The orgganizational culture is critical in engaging and retaining employees. Students will understand what it is and its importance. Utilizing an integrated change and transition model will help them identifying the ideal culture and how to work towards achieving it. They will appreciate the importance of company values and the effective utilization of values to build the preferred organizational culture.
Reward and recognize your employees fairly8:56
Students will realize the importance to pay for peformance and to develop creative incentive schemes. Formal reward and payment is often centralized but Middle Managers can develop recognition schemes . They will learn critical guidelines of how to give recognition.

Identification of Leadership potential and development29:43
Become knowledgeable in the indicators of leadership potential and measure themselves against these criteria.
Contemporary leadership theories31:00
Three very valid and contemporary leadership theories or styles will help improve students understanding of leadership and how to apply it correctly in the work situation. The three theories are Transformational leadership, Authentic leadership and Servant leadership
Effective utilizing of Leadership Power6:55
Students will become aware of their (5) leadership Power and how to effectively use it.

Self awarness and self management32:00
Students will realize the first requirement for effective management/leadership is self awarness and knowlrdge. They will understand that we are body mind and emotions. They will learn to manage this properly and in balance
Emotional intelligence9:46
Emotional intelligence is more important than functional competence for leaders. They will learn about their own actions including locus of control

Requirements

Normally have experience in leading people and teams, supply direction and solutions, required to make changes to ensure success.

Description

After completion of the program students will have the knowledge and skills to: Understand the qick chaninging world of VUCA, the need to be agile and adaptable. They will be aware of the difference between Management and Leadership as well the need for both in organizations. The role of Middle Managers in organizations will be clear.

Students will realize they have to be competent in Leading the organization, Laeading people and Leading self. There will also be two sections, one focusing on building an attractive Employee Value Propositions (EVP)and effective leadership competencies

In section two students will learn important technical competencies to lead the organization, including Effective Planning, Decison making, where they will become comfortable in using certain tools and techniques to help with decision making, including the process of prioritizing, Cause and Effect Diagram and Force fFeld analyzes. They will be competent in knowing the process for effective executing. managing productivity and performance. They will be able to set SMART objectives and measurement criteria. Giving constructive and regular feedback will be stressed.

In section three students will become competent in Leading people, the essence of Management and Leadership, to achieve results through people. Competencies learned will include, the process of building high performance teams, constructive manageing conflict, steps in how to empower employees, taking into account the requirements of capbility and willingness and steps to build trust relationships. They will also have the knowledge and skills to ensure proper communication and interpersonal skills.

In section 4, students will become competent in developing an effective Employee value Proposition to Motivate and make sure emplyees are engaged. Engaged employees are more productive and 87% less inclined to leave the organization. Certain critical dimensions will highlighted:

Ensure a challening job
Create growth and Development opportunities
Build a conducive culture
Reward and recognition processess
Effective management and Leadership (discussed in section 5)

Section 5, Students will become competent in using different contempory leadership styles needed for success in the world of today, Transformational Leadership, Authentic Leadership and Servant Leadership. They will be able to effectively use their Leadership Power to improve effectiveness.

Section 6 will empower students to lead themselves. The saying goes that you cannot lead others effectively if you cannot lead yourself. Self awarnes and buidling a positive self esteem is critical. knowing that we are body, mind and emotions and that all needs to be manage appropriately. Emotional intelligence is often more inportant than functional cometence for achieving results

Who this course is for:

Normally functioning in a Middle Management level position in organizations or moving into a similar position in the future.Functional experts leading teams. Employees leading Projects will find it of great value. Participants have a strong motivation drive to lead othersinternal desire to

Middle Management Development Program

What you'll learn

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Course content

Introduction and setting the scene3 lectures • 41min

Competent in Leading the Organization4 lectures • 1hr 33min

Students will have the knowledge and skills to efectively lead people5 lectures • 1hr 52min

Motivate and engage employees through an attractive Employee Value Proposition5 lectures • 1hr 17min

Leadership and leadership skills3 lectures • 1hr 8min

Leading self2 lectures • 42min

Requirements

Description

Who this course is for: