
Explore the Microsoft Teams phone system's cloud pbx features, including call transfer, and compare PSTN connectivity options: calling plans, direct routing with an SBC, and Operator Connect.
Explore cloud-based calling plans where Microsoft acts as the PSTN carrier, with domestic and domestic-and-international options and tenant-level minute pools. Availability depends on user location; minutes cover outbound calls only.
Understand Microsoft Teams voice licensing, including base Teams licenses, phone system add-ons, calling plans and direct routing, and learn about Microsoft 365 Business Voice and communication credits.
Install the Microsoft Teams PowerShell module from the PowerShell gallery, install with a user scope, then import the module and connect to your Teams tenant using Connect-MicrosoftTeams, verifying with Get-CsTenant.
Explore emergency calling design and configuration in Microsoft Teams. Learn about emergency locations, static and dynamic calling, location information services database, and policies, plus testing with the Teams client.
Demonstrates populating the LIS database with subnets by adding IPv4/IPv6 entries in the Teams admin center, linking each subnet to a Brooklyn suite 100 location, and validating with PowerShell commands.
Review emergency calling design in Microsoft Teams by comparing static and dynamic options, creating emergency addresses, defining LIS database, and configuring policies, testing calls, and reviewing logs.
Learn to acquire and manage Microsoft Teams phone numbers, including provisioning, port orders, and administration via the Teams admin center and PowerShell.
Learn to configure Operator Connect, authorize a service provider, and provision or port numbers in the Teams admin center, using city or area code searches, and review port orders.
Learn to acquire and manage Microsoft Teams phone numbers—user and service numbers—through the admin center or Operator Connect, and apply phone policies to control features and user experience.
Design and configure auto attendants to route calls via menus, voicemail, and queues, using text-to-speech, keypad or voice recognition, with operator options and language support.
Plan direct routing deployment by choosing on premises or cloud SPC, licensing endpoints, selecting SBCs, configuring Fqdns and certificates, IP ranges and firewall, and voice routing, with media bypass.
Assign a valid fqdn to sbc by adding a domain to microsoft tenant, and secure mtls with a certificate while configuring ip ranges, ports, and fqdns per vendor guidance.
Plan and configure voice routing policy, PSTN usage records, voice routes, dial plans, and gateways to control PSTN calls, assign routes to the policy, and apply it to users.
Unlock the power of Microsoft Teams with our comprehensive course, Microsoft Teams Voice: Design and Configure Teams Telephony - designed for IT professionals looking to streamline communications and enhance business productivity through seamless voice and conferencing solutions
Plan and Design PSTN Solutions – Gain expertise in creating robust and cost-effective telephony networks to support modern business needs.
Design and Configure Emergency Calling – Implement essential safety features to ensure reliable emergency communications.
Manage Microsoft Teams Phone Numbers – Master number provisioning, assignment, and management to keep your organization connected.
Configure Phone System Policies – Set up policies that regulate calling behaviors, ensuring compliance and maximizing productivity.
Set Up Auto Attendants and Call Queues – Design a smooth call-handling experience that boosts customer satisfaction.
Implement Direct Routing – Connect your existing telephony infrastructure to Microsoft Teams, giving your organization a unified communications experience.
Configure Audio Conferencing – Empower your team with flexible, high-quality audio conferencing, wherever they work.
Whether you're preparing for a Microsoft certification or upgrading your skillset, this course provides the in-depth knowledge and practical skills needed to configure Microsoft Teams as a full-fledged telephony solution. Join us to become a Teams telephony expert and set your career on a new path in modern communications. Enroll today!