Microsoft MTA Cloud Fundamentals: Exam 98-369 Guide

Define the cloud as a network of connected data-center servers with virtualization and high availability, and explain why moving to the cloud reduces costs while improving service continuity and security.

Explore cloud types, including public cloud with shared hardware and IaaS, PaaS, and SaaS offerings, plus dedicated public, private, and hybrid cloud models with on-premises connectivity.

Move from traditional data centers to virtualization and cloud services in Azure, exploring IaaS, PaaS, and SaaS with Office 365 and desktop as a service.

Compare on-premises and cloud pricing models, highlighting capital and operation costs, disaster recovery, and pay-as-you-go pricing, showing how cloud migration reduces cost and administration.

Choose a cloud model that meets security and regulatory needs, considering hybrid or dedicated hardware options, data residency, encryption at rest and in transit, backups, and provider transparency.

Microsoft cloud services stay up to date and highly available through data replication, regional redundancy, and availability sets and groups, delivering a 99.9 percent SLA for Office 365.

Identify the three cloud service models: IaaS, SaaS, and PaaS, and examine how hybrid and on-premises deployments connect to public clouds.

Explore office 365 services as a SaaS suite, including Exchange Online, SharePoint Online, Skype for business online, Office apps, and Yammer; learn cost, scalability, and pay-as-you-go benefits.

Identify requirements and dependencies for using Office 365 and Intune, select service plans, sign up for cloud services, and configure initial network access and firewall settings.

Navigate Office 365 dependencies and bandwidth needs, using connectivity tools for Exchange Online and Skype for Business Online, and configure DNS with a custom domain for your tenant.

Configure a custom domain for Office 365 by registering a public dns domain, verifying ownership with a text record, and enabling services in the Office 365 portal.

Examine Office 365 plan categories—enterprise, small business, and home—and compare options such as E1, E3, E5, business premium, and essentials, focusing on services versus software.

Sign up for a free Office 365 trial tenant, explore the portal, and learn to add and verify a custom domain in the admin center.

Sign up for an Office 365 trial tenant using the provided link, provide your email and mobile number, and prepare for upcoming exercises.

Configure a custom domain for your Office 365 tenant by registering ownership, adding the domain in the admin center, and verifying via a dns txt record with GoDaddy.

Configure a custom domain for your tenant, obtain a test domain from GoDaddy, set up DNS, and complete verification to add the domain to your tenant in a trial environment.

Explore how intune delivers cloud-based mobile device and app management, enforcing security and compliance policies, device enrollment, encryption, and selective data protection across iOS, Android, and Windows.

Understand intune service requirements and options, including network and client requirements, and device support. Learn how to enroll devices and add an intune trial to your office 365 tenant.

Learn to add an Intune trial subscription to an existing Office 365 tenant by signing in, selecting the trial option, and assigning a 30-day license for 100 users.

Practice adding your Intune subscription to your trial tenant and connect it to Office 365 using the links in the supplemental material.

Explore major Azure services, including IaaS, PaaS, and SaaS, with virtual machines, storage accounts, virtual networks, traffic manager, resource groups, security rules, and Azure Active Directory.

Explore Office 365 administration tasks and Intune services, including cloud identities, user creation, license assignment, group management, and password policies. Learn to monitor services and delegate administration with a demo.

Compare the three cloud identity models—cloud identity only, synchronized identities, and federated identities with Azure AD Connect—and their sign‑on workflows for Office 365.

Learn to create and manage Office 365 user identities: add users in the portal, bulk import via CSV, or sync on-premises AD with Azure AD Connect.

Discover how to create and manage Office 365 users by editing user properties, assigning licenses (including granular options), setting locations, enforcing password policies, and handling delete/restore and mailbox impact.

Learn to reset user passwords in the cloud portal, compare cloud identity with on-premises Active Directory synchronized via Office 365, and configure default cloud password policies with expiry notifications.

Learn to create and manage users, apply organization-wide password policies, and use the portal to revoke licenses.

Compare security groups, mail-enabled security groups, distribution lists, and Office 365 groups, and learn how each supports permissions, email distribution, collaboration, and mailbox integration.

Learn to create and manage groups and explore different types such as security groups and Office 365 groups.

Explore Office 365 health checks in the admin center, review current service status, view seven- and 30-day histories, subscribe to RSS alerts, and learn on-prem monitoring integration.

Configure delegation in Office 365 by assigning granular admin roles, from global administrator to Exchange, SharePoint, and service administrators. Learn to set these roles in the management console.

Navigate to the dashboard to monitor Office 365 health and delegate administration by assigning roles such as global admin, user management administrator, billing administrator, Exchange administrator, and password administrator.

Learn to configure Intune administration tasks, set the mobile device management authority, configure the company portal, enroll devices, assign licenses, manage groups, and implement compliance and conditional access policies.

Verify firewall and proxy allow outbound ports 443 and 80 to Intune domains so devices can reach Intune services, then set the MDM authority and customize the company portal.

In part one of the four-part Intune administration exercises, practice enabling internet connectivity and configuring the company portal, as introduced in the previous lecture.

Assign intune licenses via the Office 365 portal, enable EMI suite licenses, and enroll devices across Android, iOS, and Windows, including BYOD scenarios and enrollment management.

Continue the internal administration task in Intune by enabling device enrollment and enrolling devices in the trial tenant. Apply the license and complete all tasks in sequence.

Create groups of users and devices to target Intune configuration and compliance policies, with management moved to Azure Active Directory and roles like service administrator and device enrollment manager.

Continue Intune administration tasks by creating groups for users and devices and assigning delegated admin permissions, providing hands-on practice to memorize these essential tasks.

Create and assign configuration, compliance, and conditional access policies in Intune, push configurations to groups of users or devices, and configure alerts and reports.

Complete the Intune administration tasks by creating and deploying a policy, then explore policy templates, test policies, and configure notifications and reports introduced in prior modules.

Explore configuring Exchange Online, SharePoint Online, Skype for Business Online, and Office 365 services, manage recipients and mailboxes, enable mobile device management with Intune, and apply anti-spam and antivirus policies.

Create a user in Exchange Online, assign an Exchange Online license, and provision the mailbox automatically; then manage mailbox properties and delegation in the Exchange admin center.

Create and manage a shared mailbox in Exchange Online, assign access permissions, and configure display name, alias, and full access for multiple users without requiring a license.

Manage resource mailboxes in Exchange Online to schedule conference rooms and other resources with location and capacity, track availability, and automate or delegate booking requests.

Create and manage different mailboxes and contacts, including user mailbox, shared mailbox, and resource mailbox.

Learn how to manage mobile devices in Exchange Online using active sync policies, create and apply policies, enforce encryption and conditional access, and quarantine or wipe noncompliant devices.

Practice configuring exchange mobile policy by creating an active sync policy and applying it to users.

Configure Exchange Online Protection by setting anti-spam and antivirus policies, deploying malware and spam filters, and managing IP allow/block lists and default actions in the Exchange admin center.

Practice configuring Exchange Online Protection by modifying default filters, creating new filters, and adjusting filter settings. Configure the connection filter and the spam filter to complete Exchange Online Protection tasks.

Configure endpoint protection to secure computers and laptops with anti-spam and antivirus features, and deploy the endpoint protection policy to enrolled devices via Intune.

Create and manage a SharePoint Online site collection, selecting templates and configuring ownership and permissions. Adjust sharing settings and the site's look.

Enable OneDrive for Business by assigning a SharePoint Online license, compare plan capacities, and learn to upload, share (internal and external), and manage files in OneDrive.

Configure SharePoint Online, create and manage online team sites, manage team sites, and administer OneDrive for Business as a site collection within SharePoint.

Enable Skype for Business Online, assign licenses to users, and configure external communication. Configure public DNS records and install the Skype for Business client to sign in.

Configure Skype for business online, enable use of Foursquare for business online, set external communication and public DNS, then connect the Skype for business client to Skype for business online.

Explore configuring the Intune client for Windows PCs and laptops using administrator deployment via group policy or imaging, and end-user installation through the portal for enrollment and compliance.

Learn to troubleshoot Office 365 connectivity for cloud users by checking DNS resolution and proxy settings, using IP config, ping, trace route, and telnet to diagnose email and calendar issues.

Troubleshoot office installation and sign-in by verifying internet connectivity and activation counts up to five devices in Office 365, then repair or reinstall via control panel. Prefer 32-bit versions.

Troubleshoot office 365 email and calendar issues by diagnosing connectivity and auto discover. Learn to use tools like connectivity analyzer and recovery assistant to verify outlook connectivity and delegation.

Configure the Outlook client to connect to your mailbox in Office 365 by downloading Office 2016, creating a mail profile in Control Panel, and using DNS to locate the mailbox.

Troubleshoot SharePoint and OneDrive for business storage limits, review quotas in the admin portal, recover deleted files within 90 days, and resolve sync errors from invalid file name characters.

Diagnose Skype for Business Online connectivity by validating the public DNS record for your domain and ensuring firewall ports, protocols, and proxy settings, plus proper client configuration.

Recap cloud fundamentals, enable Microsoft cloud services, and admin Office 365 with hands-on labs and practice quizzes, while outlining next steps toward the MTA certification path and the MCSA.