Master Course in Microsoft MS-720 : MS Teams Voice Engineer
What you'll learn
- Learning the Connectivity to the PSTN, license requirements, and features of the Teams Phone
- How to Make Teams Phone work better by planning and optimizing the network
- Learn Teams voice services migration from Skype for Business Server
- Understanding the process of Activate Teams Phone, auto attendants, and call queues, and deploy Direct Routing
- How to Make Teams Phone easier to use with Direct Routing and additional features
- An understanding of the Microsoft Teams client
- Basic Knowledge of Microsoft teams, Microsoft 365, Skype and Video calling knowledge
Master course in MS 720 - Microsoft Teams Voice Engineer
Teams Voice Engineers have to manage Teams-certified equipment, audio/video collaboration, and voice conversion. Third-party businesses and telecommunication companies help them provide enhanced voice capabilities for Microsoft Teams Voice.
A Microsoft Teams Voice Engineer should be familiar with Microsoft 365 and PowerShell. Over the public switched telephone network (PSTN), Microsoft Teams Phone is deployed and configured using Quick Routing, Provider Connections, and Teams Phone Plans.
Teams Phone lets you make, receive, and transfer calls within Microsoft Teams. An organization needs to understand the advantages and limitations of each PSTN connectivity option, such as Teams Phone with Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. This is critical before rolling out a Teams Phone solution.
It's Microsoft's cloud-based phone system add-on for Office 365. Imagine a phone system in the cloud, accessible anywhere from your phone, computer or desk phone. When you're trying to switch to a Modern Office environment, it's crucial. Phone system in the cloud, accessible via multiple devices without needing hardware infrastructure. The service lets you make and receive calls, use an auto attendant, call groups, call parks, and call numbers from anywhere (internet required). Here's a course in answering some of the questions that come up every time we talk about Microsoft Teams Voice:
The major topics I would like to cover in this master's course are listed below.
1. Connectivity to the PSTN, license requirements, and features of the Teams Phone
2. Make Teams Phone work better by planning and optimizing the network
3. Teams voice services migration from Skype for Business Server
4. Activate Teams Phone, auto attendants, and call queues, and deploy Direct Routing
5. Make Teams Phone easier to use with Direct Routing and additional features
Who this course is for:
- All UG and PG , Computer, IT and Systems Students, Students for Micrsoft Certifcation prepartation and IT Job Seekers
Achievements on Udemy (UDEMY BUSINESS BEST SELLER) :
"274,000 Students + 1.70 Million Enrollments + 206 Countries + 184 Courses of Business, General Management, IT, Software and Systems, Education and Media Studies"
Credentials and Qualifications of Dr. José:
Dr. José possesses an impressive array of qualifications that reflect his dedication to a diverse range of fields. In 2019, he earned a Ph.D. in Entrepreneurship & Business Management, showcasing his commitment to advancing the understanding of business dynamics. His M.Phil. in Business & General Management demonstrates a foundation of comprehensive management knowledge.
With a 2015 Masters in Financial Markets, he exhibits expertise in the complexities of financial systems. Moreover, his 2013 Masters in Information Technology equips him with a technological edge. Complementing these, his 2011 Masters in Human Resource Management (MBA) highlights his skills in organizational dynamics. Notably, his 2009 Bachelors in Mathematics underscores his analytical prowess, and his 2006 Diploma in Teacher Education showcases his commitment to education. This unique blend of qualifications positions Dr. José as a versatile and well-rounded professional.
Teaching Experience :
Award Winning Researcher and Professor Dr. José is a Senior Researcher, Professor and subject matter expert of Business, IT, Systems and Media Studies at UTEL University, Universidad Centro Panamericano de Estudios Superiores - México, IBS-BFSU (International Business School - Beijing Foreign Studies University) China and Honorary and Visiting Professor of NGCEF Australia, ISCIP Canada and Judge of Research center for the Internationalization of companies from emerging economics (I-CEE) & Global Forum on Business Case Study who is an accomplished expert on digital transformation and innovation featuring large enterprises and strategies of startups in digital platform ecosystems.
Instructional Design and Curriculum Development Experience :
He Designed and Developed more than 5 Specialized Post Graduate Master Degree course for International Business School - Beijing Foreign Studies University (IBS - BFSU). His core expertise is in the area of corporate entrepreneurship, organizational innovation, and learning. Dr. José has a rich mix of teaching and industry experience (More than 15+ Years) working as a business and IT consultant to over 20 very successful start-up businesses along with strategic planning, Digital and IT management support for Global clients. He designed, developed and hosted more than 200+ Corporate Business Websites since 2007 and received more than 10 awards for his enormous graphic and web design works.
Interests of Teaching Topics :
He has conducted, handled and supervised more than 10,000 students since 2007 and major training sessions for UG, PG Master Degree graduates covering Entrepreneurship Development, Business Management, Human Resource Management and Development, Marketing, Digital Marketing, Finance and Financial Markets, Economics, Statistics, Education, Psychology, Leadership and Personal Development, Multimedia, Information Technology, IEEE Domains, Software Certification Courses of Microsoft, Oracle, IBM, Cisco, Amazon, SAP, Salesforce and Network Security and Cloud Systems. Regular Keynote Speaker of AEIC China and Whither Our Economies (WoE) Lithuania and currently he is guiding 5 Ph.D. Scholars for Business Administration, Computer Science and IT Domains.
Certifications, Research and Publications :
He is an International Faculty and completed more than 30+ Software, IT and Business Certifications which Includes Brainbench, Adobe, Autodesk, Microsoft, Amazon AWS, IBM Statistics 101, Cisco Network Academy, Kaya Connect London, Cornerstone OnDemand Foundation, Google, UNICEF and UNESCO.
He is an Editor of Science Direct PLAS Journal (Project Leadership & Society) and certified reviewer of Elsevier, Clarivate, Wiley, Science Direct, Springer Nature and IOP Publishers. He published more than 50 research and review articles and 8-12 solo-authored full case studies have been published under his name along with 4 Book chapters and numerous book reviews for international independent book publishers in Germany. He has published more than 10 Research Articles in the WoS & Scopus Listings. Google Scholar Citation 70+ and Research Gate Score is 248 with 44+ Citation,50000+ reads with 27 Research Recommendations as well as European Alliance for Innovation (EAI) Score is 16.
Honors’ and Awards :
Top funding project writer Dr. José received, Top Researcher Award 2019-2023, Best Ph.D. Thesis Award 2018, Distinguished Young Scientist 2017, University Topper (2011-2012), 7 Times received the FCB - Faculty Competency Building Award (2011-2018) and Mr. Perfect Award at 2008.
International Memberships and Activities:
He is having 35+ International academic and professional bodies’ memberships around the world which Includes IEEE, Oulu Entrepreneurship Society - Finland, Middle East Research Institute, International Entrepreneurs Association, Africa Society of Association Executives (AfSAE), Association of Strategic Marketing, National Science Teaching Association, ISPIM - International Society for Professional Innovation Management, ITPA - Information Technology Professionals Association and IAENG - Society of Operations Research and He is serving as a volunteer for Scopus, Web of Science and ABDC Indexed journal’s editorial and reviewer board member for more than 30+ Journals and reviewed 200+ articles since 2019.