Microsoft MS-700 Certification: Managing Teams

Links from this module:

Start planning for your upgrade...

• Project Goals

• Understand Coexistence

• Islands Mode

• Skype for Business Only

• Teams Only

• Teams Only mode considerations

Overlapping Capabilities vs. Selected Capabilities:

• https://docs.microsoft.com/en-us/MicrosoftTeams/upgrade-and-coexistence-of-skypeforbusiness-and-teams#summary-of-upgrade-methods

Plan and troubleshoot meeting migration:

• Use Meeting Migration Service

• Grant-CSTeamsUpgradePolicy

• Managing MMS

Upgrade notifications and meeting app choices:

• Notify all at once…

• Notifying users

Configure co-existence modes and upgrade settings:

• Can be set for all users in the org

• Can be set for specific users

Links

Requirements

Network Planner

Example Scenario

Network Testing Companion

URLs and IPs

Call quality dashboard

Link to MS Docs Base Template types : https://docs.microsoft.com/en-us/microsoftteams/get-started-with-teams-templates#what-are-base-template-types

Checklist Link

Licensing Prerequisite Link

Permissions Link

Performing Access Reviews Link

Links:

• Roles

• PowerShell cmdlets available

• Retention Policies

• Retention Labels

• Created in Security and Compliance Center

• Using Sensitivity Labels in Teams

• Some known issues

• Can also apply labels to M365 Groups

• Helpful to know the Information Protection Architecture

• Requires E5 licensing and certain permissions

• Know the prerequisites

• Leverage some of the examples

Links:

• Consider the required components

• Can run in persistent or non-persistent modes

• Performance Considerations

• Easy to deploy to the VM

• Use PowerShell to manage policies

• Set-CSTeamsCallingPolicy

• Set-CSTeamsMeetingPolicy

• Deploy with M365 Apps

• Can exclude Teams from new installations

• Manage via GPO

• Client Deployment Options

• Windows 10 (desktop client) (32 or 64 bit)

• Mac (pkg file)

• Linux (.deb and .rpm packages)

• Web Client

• Mobile Clients

• Manage phones and collaboration bars in Teams

• Check list of certified IP phones and collaboration bars

• Knowing how to check your Firmware is key too

• Site readiness

• Service readiness

• Configuration and deployment

Links:

• Interpret the reports

• Knowing how to interpret that data

• What is Call Analytics?

• What is CQD?

• Myriad of features for Teams and SfB Online

• Know which roles to assign to access CQD

• Has out-of-the-box or custom-built reporting

• Install and setup the Power BI connector to use templates

• Call Count Summary (main page)

• PSTN Overview

Links:

• Manage Messaging Policies

• Myriad of settings to configure

• What is External Access?

• No simple task – You need to plan for it…

• If using both SfB Online and Teams…

• Refer to the common scenarios for more info

• Channels are where it gets done!

• Channel Moderators??? Why???

• As easy as Creating or Editing a custom Teams policy

• Use CsTeamsChannelsPolicy in PowerShell

• Can also use Graph API to control private channel creation in Teams

• Can also get a list of URLs or messages for private channels

• Org-Wide Settings > Teams Settings

• Email Integration

• Verify external sharing in SPO

• Control guest access for groups

• Can be managed at the team site level

• Org-Wide Settings > Teams Settings

• Files

Links:

• Manage Meeting Settings

• Meeting Policies control features to meeting participants

• Created in Teams Admin Center or PowerShell

• General

• Audio & Video

• Content Sharing

• Participants and Guests

• Live Events require some network preparations

• Know who can schedule/watch Live Events

• Use policies to control who can hold live events

• Setup distribution solution for live events

• Setup Support URL

• Setup that distribution provider

• Can also use PowerShell

• Set-CSTeamsMeetingBroadcastConfiguration

• Manage entry/exit notifications

• Email users if the audio configuration changes

• Manage via PowerShell using

• Set-CSDialInConferencingBridge cmdlet

Links:

• Plan based on your needs!!!

• Is using Microsoft: Consider Core Decisions

• Ensure licensing, plans, and numbers are in place

• Is using your own: Use and Learn Direct Routing

• Ensure you have all required licensing

• No one… Not without phone numbers…

• Four ways to get phone numbers for your organization

• Getting new user numbers via Admin Center

• Getting new service numbers in the Admin Center

• Transfer phone number to Teams (preview/early release)

• Use request form for new numbers

• More details around how many phone numbers you can get

• Add, change, or remove emergency location

• Add, change, or remove a place for emergency location

• Assign or change emergency location for users

• Assign or change the place for a user

• Assign a phone number

• Change a phone number

• Remove a phone number

• Group call pickup

• Audio Conferencing Settings

• See Send an email to a user with their Audio Conferencing information.

• Reset a conference ID for a user.

• Reset the Audio Conferencing PIN

• Configure & route emergency calls

• Supported Clients

• Configure Network, Location, and Policies

Links:

• Resource Accounts serve many needs

• Can be assigned with a phone number or not

• Created in Admin Center or PowerShell

• New-CsOnlineApplicationInstance

• Lots of customized options

• Redirecting calls to Online users must have appropriate license

• Can use PowerShell to create and manage call queues

• Ability to Search for Users

• Multiple languages supported

• Some common scenarios

• Can be managed via PowerShell

• Troubleshooting breakdown

• Many different settings to configure

• Set-CSTeamsCallingPolicy

• Create, Modify, or assign policies to users and groups

• Many different options to configure

• Use New-CsCallingLineIdentity

• Monitor health info about the SBC, telephony service, etc.

• Dive into detailed info for each SBC

Links:

• First time? Consider some suggestions…

• Creating teams…

• Teams need an owner

• Use channels to chat and collaborate

• Create a Team from an existing O365 group

• Education Tenants have different options too

• Use Set-Team to set discoverability in PowerShell

• Control which users can discover private teams

• Org-wide team

• Consider best practices for org-wide teams

Links:

• Two main role types

• Moderator capabilities

• Easy to assign a user role

• Know what permissions are needed…

• Dynamic Groups function in AAD

• Groups use Dynamic Membership Rules to manage membership

• Can modify a static (existing) group membership in AAD

• Membership can be changed via PowerShell

• Be mindful on Team size limits

• What are Access Reviews?

• Created in Azure AD Identity Governance

Links:

• Allow or Block specific apps by publisher

• Create a custom app permission policy

• Easily edit an existing policy

• Assign a custom policy to users or group

• Create a custom app setup policy

• Easily edit an existing policy

• Assign a custom policy to users or group