Microsoft 365 Exchange Online Administration Course 2026

Name: Microsoft 365 Exchange Online Administration Course 2026
Rating: 4.5 (13 reviews)

Become a Microsoft 365 Exchange Administrator | Mailbox, Security, Compliance Policies in Office 365 Exchange Online

Created byDablew 365

Last updated 6/2026

English

What you'll learn

Advanced User Management: Create multiple users, set up two-factor authentication, and assign roles in Exchange Online.
Mailbox and Group Management: Manage shared mailboxes, distribution lists, and security groups effectively.
Compliance and Retention: Implement litigation holds, retention labels, and data compliance policies.
Email Security: Configure email disclaimer policies, block risky file extensions, and control email forwarding.
Mobile Device Management: Set up mobile device policies, including allow, block, and wipe actions.
Migration and Integration: Perform mailbox migrations and integrate Exchange Online.
Monitoring and Reporting: Use message trace, custom queries, and alert policies for proactive monitoring.

Course content

10 sections • 50 lectures • 8h 20m total length

Course Introduction7:03
Discover how Exchange Online moves email from on-premises to the cloud for scalable, secure access. Develop skills in managing users and mailboxes, security and compliance, data movement, and migration.
Before We Start Exchange Online1:27
Learn how to access the Exchange Online Admin Portal via the Microsoft 365 Admin Center or direct login, and prepare with essential fundamentals videos before tackling Exchange Online topics.
Managing Profiles, Address List, Replies, Retention, and Aliases in MS 36527:32
User Profiles, Licenses, and Features Management Explained15:10
Explore how to manage and assign Microsoft 365 licenses and features to user profiles, covering apps like Exchange Online, Avatars for Teams, Defender, and compliance tools, with organizational-level restrictions.
Creating Multiple Users, Setup Two Factor Authentication, Assigning Roles24:03
Learn how to create single and multiple user accounts in Microsoft 365, assign licenses and roles, implement two-factor authentication, and manage templates for future provisioning.
Very Important - Adding Custom Domain to Microsoft 365 - Step by Step Guide22:10
Learn to add a custom domain to Microsoft 365, verify ownership with TXT records, and configure DNS at your registrar for branding.

Creating User Templates, Contacts, Guest User11:29
Use department templates to create users quickly with auto-generated passwords and required changes, assign licenses and roles, and manage contacts and guest users through Azure portal.
Creating Microsoft 365 And Security Groups, Distribution List, Shared Mailbox15:41
Create and manage Microsoft 365 groups, distribution lists, security groups, and mail-enabled security groups; assign owners, add members, set privacy, and configure shared mailboxes for team collaboration and external email.
Assign, Test, and Remove Mailbox Licenses in Exchange Online6:11
Assign an Exchange Online mailbox license (Office 365 E5) to a user, test access via outlook.office.com, and send a test email to the administrator; then remove the license.
Assign Licenses and Reset Passwords for Multiple Users in Microsoft 3653:19
Learn to assign licenses to multiple users using replace, assign more, or unassign options, and reset passwords automatically or manually, then manage licenses from the billing section.
Benefits of Aliases in Exchange Online, No New Mailbox Needed5:02
Explore how aliases in Exchange Online link multiple email addresses to one mailbox without creating new mailboxes, and configure alias addresses from the admin center with send as permissions.

How to Set Up Email Forwarding in Microsoft 365 Exchange Online5:36
Enable and manage email forwarding in Exchange Online to route mail from user mailboxes to internal or external addresses, with optional copy retention for records.
Configuring Email Size Limits and Delivery Rules in Exchange Online4:26
Configure message size restrictions and message delivery restrictions in Exchange Online to manage mailbox limits, mailflow settings, and who can send or be blocked.
Resource Management in Exchange Online, Room and Equipment Mailboxes9:02
Create and manage room and equipment resource mailboxes in the Microsoft 365 admin center, enable Outlook bookings, and support automatic or delegated approvals to streamline resource scheduling.
Manage External Users in Exchange Online, Mail Contacts and Mail Users7:32
Manage external communication in Exchange Online by creating mail contacts for external addresses and mail users for limited internal resource access, ensuring visibility in the global address list.
Shared Mailboxes in Exchange Online, Send as and Full Access Permissions9:49
Discover how to create and use shared mailboxes in Exchange Online, assign send as and full access permissions, and manage emails, calendars, and contacts for team collaboration.

Mailbox Conversions in Exchange Online, User to Shared and Back4:38
Learn how to convert a user mailbox to a shared mailbox in Exchange Online, grant send as and full access permissions, and revert back to a regular mailbox.
Advanced Group Settings for Security and Control in Exchange Online5:20
Configure essential group settings in the Exchange admin center to control visibility and delivery management. Manage delegates, message approvals, and membership approvals.
Litigation Hold for Legal and Compliance Needs in Exchange Online2:38
Enable litigation hold in Exchange Online to preserve all mailbox data, even deleted or changed items, in a secure store accessible to admins for legal and compliance needs.
Local Archive vs Online Archive in Exchange Online4:28
Compare local Outlook archiving with PST against the cloud-based Exchange Online archive linked to the primary mailbox. Access and synchronization across devices improve as old emails are preserved securely.
How to Create and Apply Retention Labels for Data Compliance11:10
Create and apply retention labels and policies in Microsoft 365 to meet data compliance, guiding automatic deletion after seven years for Exchange mailboxes via Purview.

Email App Settings, MAPI, ActiveSync, and IMAP, POP3 in Exchange Online5:45
Learn to configure Exchange Online email app settings, prioritizing MAPI and ActiveSync, and disable IMAP and POP3 for security.
Share Your Thoughts0:17
Mobile Device Policies, Allow, Block, Wipe in Exchange Online5:08
Explore how to manage mobile device access in Exchange Online by applying default or custom mailbox policies, enabling allow and block access, and performing account-only remote wipe.
Set Password Expiration Policy in Microsoft 3653:30
Configure the organization-wide password expiration policy in the Microsoft 365 admin center to choose between never expire and time-based expiration, apply to all users, and enable notifications with multi-factor authentication.
Share Calendars in Outlook for Better Teamwork7:34
Learn to share Outlook calendars within an organization, set permissions for viewing or editing, and verify shared calendars to boost teamwork and coordination.
Create and Test Email Disclaimer Policy Rules in Exchange Online19:35
Create and test an email disclaimer policy in Exchange Online to warn users about external emails, using Microsoft Purview data loss prevention, and configure prepend disclaimer with a test email.

OneDrive Access As Administrator & Grant Access to Other Users9:06
Learn how administrators access a user's OneDrive data and grant access to another user, using the Microsoft 365 admin center and SharePoint admin portal through permission-based controls.
Recover Deleted Mailbox Data Using eDiscovery in Microsoft Purview17:59
Administrators learn to recover deleted mailbox data using eDiscovery in Microsoft Purview, leveraging litigation hold, inactive mailbox visibility, and content search to export reports or PSTs.
Creating Rules to Block Email Forwarding in Exchange Online26:37
Create Exchange Online rules to block automatic external email forwarding, distinguish internal from external forwards, and show why manual forwarding remains unblockable.
Creating Rules to Block Risky File Extensions in Exchange Online7:55
Learn to block risky file extensions in Exchange Online by creating a file extension rule (exe, js, bat, cmd, scr, zip/rar) to improve data security and compliance for attachments.
Message Trace and Custom Queries in Exchange Online10:36
Track emails across your organization with message trace, using default and custom queries. Access summary or csv reports, start traces, and leverage message id or client ip for targeted insights.

Control Email Formatting and Behavior for External Domains in Exchange Online8:17
Configure remote domains in Exchange Online to set formatting and behavior for external emails, including out-of-office options, delivery reports, and MIME versus non-MIME character sets.
Set Up Accepted Domains and Connectors in Exchange Online7:39
Explore accepted domains, configure the default domain with authoritative or internal relay settings, and learn to set up connectors to route mail through smart hosts with TLS and certificate criteria.
Monitor High Volume Email Analytics and Alerts in Exchange Online3:56
Monitor high volume email analytics for a designated mailbox in the Exchange Online admin center, view deliveries and failures, and respond to real-time alerts such as phishing and unusual logins.
Set Up Alert Policies, and Monitor Suspicious Activities in Exchange Online3:35
Configure alert policies in Exchange Online to monitor suspicious activity. Define high-severity alerts for mail loops, slow transport rules, new user or domain forwarding, and cert expiry, with administrator notifications.
Mailbox Migration, Step-by-Step Guide for Exchange Online16:03
Learn to manage mailbox migration in Exchange Online using migration batches, choose migration type (remote move, staged, cutover, cross-tenant, Google Workspace, IMAP), prepare endpoints, run tests, and monitor progress.

Exchange Online and Intune, Mobile Device Management Overview6:03
Manage mobile access to exchange mailboxes by approving, blocking, or quarantining devices, and use the Intune portal to enforce bring-your-own-device policy, compliance, and remote wipe.
Reports and Insights for Proactive Monitoring in Exchange Online3:42
Discover how Exchange Online reports and insights enable proactive monitoring with real-time and historical data, a centralized dashboard, and data-driven decisions to improve email security and performance.
Public Folders and Permissions in Exchange Online6:00
Configure public folders and hierarchy, assign read or owner permissions, and mail-enable folders to receive content via email, while recognizing Teams, SharePoint, and OneDrive as modern collaboration tools.
Organization and Individual Sharing in Exchange Online4:49
Configure organization and individual sharing in Exchange Online to securely share calendars and contacts with external partners, including free/busy information, domain verification, and two-way trust.
Enable Sending from Aliases, And Reply-All Storm Protection in Exchange Online5:31
Enable sending from aliases and configure reply-all storm protection in Exchange Online to control mail flow, reduce unnecessary floods, and strengthen organization email security.

Configure Message Recall Settings in Exchange Online4:30
Configure message recall settings in Exchange Online, including cloud-based recall, recall after reading, recall alerts for recipients, age limits, and delete or replace options in Outlook.
Hybrid Setup in Exchange Online2:01
Establish a hybrid setup to connect on-premises exchange with Microsoft Exchange Online, enabling directory synchronization, mailbox migration, and secure routing between environments.
How to Use Quick Fixes and Reset OWA Settings in Exchange Online3:41
Apply quick fixes and reset OWA settings in Exchange Online to troubleshoot Outlook on the web login, calendar, and settings issues, including clearing autocomplete cache and addressing resource mailbox problems.

Additional Content - From My Microsoft 365 Administration Course10:33
Navigate the marketplace in the admin center to search, compare, and purchase Office 365 plans and add-ons. Learn pricing, prerequisites, and storage options, including Exchange and OneDrive.
Additional Content - From My Microsoft Entra ID (Formerly Azure AD) Admin Course55:24
Additional Content - From My Entra Connect (Formerly Azure AD Connect) Course40:14
Explore additional content from the Entra Connect course, formerly known as Azure AD Connect, within the Microsoft 365 exchange online administration course 2026.
Quick Favor Before You Finish0:21
Your Learning Pathway & Course Catalog0:27

Requirements

Microsoft 365 Account: Access to a Microsoft 365 account (trial or paid) to practice advanced features.
Interest in IT Administration: A keen interest in mastering advanced Exchange Online functionalities.
Stable Internet Connection: To access course materials and practice in real-time.

Description

Take your Microsoft 365 Exchange Online Administration skills to the next level with this advanced course. Designed specifically for IT professionals, system administrators, and aspiring Microsoft 365 or Office 365 admins. Learn to configure, manage, and troubleshoot Exchange Online like a pro through step-by-step tutorials and real-world scenarios.

In this course, you'll start with the basics of Exchange Online setup and progress to advanced administration tasks. Learn to manage user profiles, licenses, and features, create multiple users and set up two-factor authentication, and work with user templates and guest accounts. Discover how to create and manage Microsoft 365 groups, distribution lists, and shared mailboxes, and understand mailbox license assignments.

Enhance your security skills by configuring email forwarding, setting up size limits and delivery rules, and implementing litigation hold for compliance. Master resource management with room and equipment mailboxes and learn to handle external users and contacts. The course also covers advanced topics like retention labels, mobile device policies, and hybrid setup.

By the end, you'll be able to configure and manage Exchange Online users and groups efficiently, implementing essential security measures like two-factor authentication and litigation hold. You'll master setting up email policies including forwarding rules and disclaimers, while gaining the skills to troubleshoot common Exchange Online issues. The course will also equip you to perform mailbox migrations and hybrid configurations with confidence, making you a proficient Exchange Online administrator.

Perfect for:

IT professionals who manage Exchange Online environments, system administrators transitioning to cloud email solutions, Microsoft 365 administrators looking to expand their expertise, and technical support engineers who handle Exchange-related queries on a regular basis. Whether you're looking to enhance your current role or prepare for new responsibilities in cloud email administration, this training will provide the practical knowledge you need.

Enroll now to become an Exchange Online expert and take your administration skills to the next level!

Who this course is for:

IT Professionals: Those looking to deepen their expertise in Microsoft Exchange Online.
System Administrators: Experienced admins wanting to master advanced Exchange Online features.
Students: Aspiring IT professionals seeking advanced knowledge of Exchange Online.
Small Business Owners: Managing advanced configurations in their Microsoft 365 setup.
Tech Enthusiasts: Individuals interested in mastering cloud-based email systems.

Microsoft 365 Exchange Online Administration Course 2026

What you'll learn

Explore related topics

Course content

Introduction & Course Setup6 lectures • 1hr 37min

User, Profile & License Management5 lectures • 42min

Email Forwarding, Size Limits & Resource Mailboxes5 lectures • 36min

Mailbox Conversions, Groups & Legal Hold5 lectures • 28min

Client Access, Mobile & Calendars6 lectures • 42min

Access, eDiscovery & OneDrive5 lectures • 1hr 12min

External Domains, Connectors & Monitoring5 lectures • 40min

Intune, Mobile Management & Reporting5 lectures • 26min

Advanced Settings, Hybrid & Troubleshooting3 lectures • 10min

To Be Continued5 lectures • 1hr 47min

Requirements

Description

Who this course is for: