
Learn to manage Microsoft Teams for day-to-day operations and the MS-700 exam, covering team lifecycle, internal and guest access, security and compliance, cloud-based telephony, and app governance.
Discover core features of Microsoft Teams like chat, video and screen sharing, channels and private channels, and calling, meetings, and document sharing for seamless collaboration.
Understand how Microsoft Teams is a unified hub for teamwork built on Microsoft 365 groups, with a shared calendar, files, mailbox, and data stored across Exchange, Stream, OneDrive, and SharePoint.
Explore cloud-based telephony in Microsoft Teams, including phone system, calling plans, and PSTN connectivity, with direct routing and on-prem trunks, plus migration paths from Skype for Business to Teams.
Explore the Microsoft Teams admin roles, including Teams administrator, Communication administrator, Communications support engineer and specialist, plus Teams device administrator and legacy Skype for Business administrator.
Explore Microsoft Teams client options across desktop, web, and mobile, delivering chat, audio, video, calendar, calls, meetings, files, sharing; web runs in Edge, Chrome, or Safari and cookies are required.
Microsoft Teams traffic comprises peer-to-peer calls, real-time meetings, and Office 365 data like chat and presence; avoid firewalls and proxies blocking access, and optimize with split-tunnel VPN and UDP media.
Use the network planner in the Teams admin center to model locations, personas, and bandwidth, and generate reports to project utilization for real-time communications.
Learn to use the network testing companion to simulate Teams traffic, install via PowerShell, run connectivity tests, view and export results across multiple network segments.
Configure reporting labels in the Microsoft Teams admin center to map network subnets to reports and call analytics, using the locations reporting labels section and a CSV data file.
Implement quality of service in Microsoft Teams to prioritize real-time audio and video traffic using DCPI markers, with ACL and GPO configurations in the Teams admin center and validate traffic.
Leverage built-in and custom templates in Microsoft Teams to create consistent collaboration environments with preconfigured channels and apps, and learn to manage or customize templates.
Configure who can create Microsoft 365 groups and teams using PowerShell. Use a security group to allow group creation, apply a directory setting, and enforce a disabled default for others.
Configure Microsoft 365 groups naming policy with a prefix and suffix and a blocked words list in Azure Active Directory; enforce a group expiration policy with renewal reminders.
Learn how to manage the teams lifecycle in Microsoft 365 by archiving or deleting teams, understanding soft deletes, and restoring the underlying groups within thirty days.
Configure guest access in Azure Active Directory by adjusting guest user access, invitation permissions, and domain restrictions for Microsoft Teams and groups, and manage one-time pass codes for guests.
Configure guest access across Azure Active Directory, the Teams admin center, and Microsoft 365 admin center, and learn how turning it off blocks access to Microsoft 365 groups and teams.
Learn to manage guest permissions in Microsoft Teams via Azure Active Directory, the Microsoft 365 admin center, and the Teams admin center, including invite controls, guest capabilities, and SharePoint access.
Manage guest access in Teams and groups using Azure Active Directory access reviews. Owners review membership semiannually, with automated removals and recommendations guided by premium licensing.
Differentiate external access from guest access and configure allowed and blocked domains in the Teams admin center to manage external chat, calls, and meetings.
Enable sensitivity labels in Microsoft 365 to protect content in containers like groups and SharePoint sites, activated via Exchange Online Management Shell and Information Protection.
Learn to create and manage sensitivity labels for Microsoft 365 groups and sites, configure privacy and external sharing, and set access controls for devices.
Create and manage retention policies in the compliance center, enable teams chats and channel messages retention, and extend retention to SharePoint, OneDrive, and Microsoft 365 groups.
Learn how to create security and compliance alerts in Microsoft 365, enable audit logging, manage alert policies, and customize email notifications for activities like file sharing and malware in emails.
Learn how information barriers in Microsoft Teams block cross-segment communication by defining segments (based on department) and enforcing policies with PowerShell, including prerequisites and activation steps.
Create data loss prevention policies across Microsoft 365, including Exchange, SharePoint, OneDrive, and Teams, with Teams requiring an E5 license. Use templates or rules to detect sensitive information.
Apply communication compliance, part of insider risk, to monitor internal and external messages across Teams, Exchange, and Yammer, using predefined or custom policies to detect inappropriate content and enforce remediation.
Deploy the Teams client across Windows, macOS, Linux, and mobile via MSI, standalone installers, or 365 apps for enterprise, with optional VDI deployment and web access.
Updates for Microsoft Teams desktop differ from other Office 365 apps, with biweekly releases, background downloads, idle-time installations, and per-user or per-machine options in VDI environments.
Manage Microsoft Teams devices—from IP phones to Teams rooms and collaboration bars—through the Teams admin center. Control firmware, updates, logs, diagnostics, and remote restarts to optimize device health.
Manage devices with configuration profiles for IP phones and team devices in Microsoft Teams, assign profiles to devices, and apply general and network settings for a consistent look and feel.
Create and assign the HQ device tag in the Teams admin center to group IP phones and displays, then filter by tag for bulk operations.
Access and analyze teams usage reports in the admin center to track active users, channel activity, meetings, device usage, and app activity, exportable to Excel for deeper insights.
Access Microsoft 365 usage reports in the admin center to monitor Teams activity and adoption, then enable Power BI usage analytics and the executive summary app for deeper insights.
Learn how call analytics helps troubleshoot Microsoft Teams call quality by inspecting device and network details, with specialist and engineer roles and accessible debugging options.
Use the call quality dashboard in the teams admin center to view aggregated call quality, manage permissions, and upload building data for granular wired and wifi insights.
Leverage the Power BI connector for call quality and call analytics to pull online service data and drill into daily call details with templates like mobile device and usage reports.
Configure Microsoft Teams messaging policies by creating custom policies, applying them to groups, and managing the global org-wide default alongside read receipts, delete permissions, gifs, translations, and urgent notifications.
Enable or restrict private channel creation at the tenant and team levels by applying global or individual team policies, and by adjusting member versus owner permissions within each team.
Configure email integration in Microsoft Teams to send messages and attachments to a channel via the channel's email address, saving emails in the channel's document library.
Explore how files shared in one-on-one chats, group chats, and channel conversations end up in OneDrive or SharePoint, and how tenant and site policies govern external sharing and permissions.
Configure meeting settings as an administrator, including anonymous participants, app access, and invitations with logos and legal URLs, and enable QoS markers for real-time media to prioritize audio and video.
Learn to create and apply Microsoft Teams meeting policies at the organization, per user or per group, using the admin center, with policy ranking and global defaults.
Explore live event policies and settings in Microsoft Teams, including who can schedule, join, or record events, and how to optimize bandwidth with third party distribution providers.
Configure conference bridge settings in the Teams admin center to manage dial-in numbers, dialing, toll and toll-free numbers, meeting entry notifications, and names or phone numbers with PIN entry options.
This course is for people interested in administering a Microsoft Teams environment or taking the MS-700 Microsoft Teams Administrator Associate certification exam. We will cover all they task required for a person charged with the day-to-day management of a Microsoft Teams environment. We will cover topics including planning and configuration, managing chat, calling and meetings settings and experiences, along with creating teams, membership, and app control. There will be a discussion about upgrading considerations as you move from Skype for Business to Teams. We will discuss using the various portals as well as PowerShell for administration. We will examine governance and lifecycle management as well as security and compliance, including guest and external access. This course will help you understand how to deploy and manage various Microsoft Teams endpoints such as desktop, mobile and IP phones. You will learn how to monitor the environment using usage reports, Call Analytics, Call Quality Dashboard and Power BI. As a cloud PBX solution, we will gain an understanding of how to manage phone numbers, emergency address configuration, call routing, auto attendants as well call parking, caller ID policies and calling plans. If you are sitting the exam to earn your MS-700 Microsoft Teams Administrator Associate certification, this course will cover all the skills being measured.