Microsoft 365 for Administrators Supporting Users

Coordinate Microsoft 365 workloads as the integrating hub, deploying office apps with minimal disruption, and boost productivity with Teams, secure data, and license management via the admin center.

Sysadmins support Microsoft 365 clients by deploying Exchange Online, Outlook, SharePoint, and Teams, implement identity and access policies (MFA, SSO), manage users and licenses, and automate tasks with PowerShell.

Understand Microsoft 365 licenses, including E1, E3, and E5, what they include or exclude, and explore installation options such as Admin Center, Office Deployment Tool, Company Portal, and Intune.

Purchase a license in the Microsoft 365 admin center marketplace, assign it to a user, and log in as that user to install Word and other Microsoft 365 apps.

Learn to repair or uninstall and reinstall Microsoft 365 apps for enterprise using control panel, settings, or registry edits, choosing quick repair, online repair, or full reinstall.

Discover how Copilot AI integrates into Microsoft 365 apps to draft documents, summarize data, create emails, graphics and presentations and more. Learn about licensing, app-specific features, and in-app workflows.

Create a new user in the admin center, purchase a trial license from the marketplace (E3, E1, or E5), and enable email for that user.

Add a new user in the admin center, configure passwords, and apply an E5 license or trial; learn licenses, apps, and testing with Hyper-V and a 180-day free license.

Create a PowerPoint presentation from templates or Copilot designs, add animations and transitions, manage slides, keep formatting, avoid clutter, and save locally for engaging meetings.

Explore how to use Excel in Microsoft 365, from templates and blank workbooks to the ribbon, tabs, sheets, and formulas, with pivot tables, charts, Copilot, and analyze data.

Pull data from Excel, SQL, and other sources to create interactive, shareable dashboards using source, query, modeling, data analysis expressions (DAX), and visualization.

Create a database with Microsoft 365 Access, using tables, queries, forms, reports, and macros to manage assets and track locations.

Use OneNote in Microsoft 365 to capture and organize client meeting notes with notebooks, sections, and pages; leverage Copilot to generate executive summaries.

Track usage across Microsoft 365 apps using analytics in the admin center to monitor active users, email activity, adoption scores, and app health for better efficiency and security.

Download the example spreadsheet for Power BI from Microsoft, then pull data from sources like Excel to create graphics for presentations by following the walkthrough.

Watch a results video on using Power BI, install Power BI Desktop from the Microsoft Store, download the sample Excel workbook, and follow steps to create your report.

Understand Outlook’s email, calendars, contacts, and to-do with cloud sharing, and Teams’ chat, calls, and file collaboration, including private and public groups and Admin Center controls for secure usage.

Install Microsoft 365 with a trial license, download and install apps, configure Outlook for the new user, apply the license, and verify send and receive email as a sysadmin.

Navigate to Microsoft 365 and install the apps to run the setup, which installs all licensed applications; if needed, connect your work or school account in settings to download.

Create a network diagram in Visio by selecting templates, dragging shapes, and connecting components with connectors. Save as PDF or Visio drawing and share via Outlook or OneDrive.

Create and manage a blank Microsoft Project plan, set up tasks with durations and start dates, link predecessors, assign resources, and use Gantt charts and auto-scheduling.

Learn to create and manage web-based tasks and plans in Microsoft Planner within Teams, linking tasks from Outlook and Project, using templates, buckets, attachments, and multiple views to track progress.

Practice creating a basic network diagram in Visio from a template, using your home network as an example; learn how Visio documents support IT administrators in troubleshooting and planning changes.

Build a basic home network diagram in Visio, placing a firewall, ISP router, switch, wireless access point, and laptops, connect with connectors, and label each component using the pointer tool.

Explore how to access and store files with OneDrive in Microsoft 365, back up local files, and autosave Word docs across devices.

Learn how SharePoint in Microsoft 365 acts as the front end to OneDrive, enabling access to OneDrive files, site creation (team and communication), real-time collaboration, and Copilot-assisted document work.

Explore Viva Engage as a corporate social platform in Microsoft 365, including discussions, questions, praise, polls, and communities to boost engagement and employee happiness.

Learn to troubleshoot OneDrive in Microsoft 365 by verifying login, copying files to the OneDrive folder, and saving from Word to ensure synchronization across devices and operating systems.

Learn how to access OneDrive from the taskbar, drag files into it, search and open Word, save to OneDrive by default, and confirm the file appears.