AB-900 - Microsoft 365 Copilot AI Agent Exam Prep Course

Explore how Microsoft 365 Copilot acts as an AI-powered assistant inside Word, Excel, PowerPoint, Outlook, and Teams, using natural language to create content, summarize data, and automate tasks securely.

Differentiate two Microsoft AI tools: Microsoft 365 Copilot boosts daily productivity inside familiar apps, while Copilot Studio lets engineers build custom AI copilots using the Power Platform.

Copilot securely accesses your Microsoft 365 data via Microsoft Graph, enforces existing permissions, and uses Azure OpenAI models to generate context-aware summaries from documents, emails, and meetings.

Microsoft Graph acts as a data map for Microsoft 365, linking users, documents, meetings, and projects while securely retrieving data to power Copilot's AI-generated summaries with the Azure OpenAI service.

Understand co-pilot licensing in Microsoft 365, including base licenses such as E3, E5, Business Standard. Add-on licenses and user assignment unlock AI features in Word, Excel, Outlook, and Teams.

Purchase Microsoft 365 Copilot licenses through the admin center or partners, then assign them to users in the tenant, starting with a pilot group before full rollout.

Assign Copilot licenses to users in the Microsoft 365 admin center to activate Copilot in Word, Outlook. Use bulk or group-based licensing in Microsoft Entra ID to automate department access.

Learn how to monitor, reclaim, and reallocate Microsoft 365 Copilot licenses using the admin center, analytics, and strategic planning to maximize productivity.

Discover Microsoft's commitment to responsible AI through the Microsoft Responsible AI Standard, outlining fairness, reliability, privacy, transparency, and accountability in Copilot across Word, Excel, and Teams.

Understand how Microsoft Entra ID manages internal user accounts and external guest accounts, and learn how to securely grant access to resources across Microsoft 365 apps.

Explore how Microsoft Entra conditional access uses user identity, device, and location to determine access, apply multi-factor authentication, or block and tailor policies.

Learn why multi-factor authentication is essential for protecting Microsoft 365 Copilot access, with best practices, conditional access, and defense against phishing, credential stuffing, and password spraying.

Explore device compliance basics in Microsoft 365 with Intune, covering enrollment, policy enforcement, and conditional access to ensure compliant devices securely access Copilot and company data.

Explore how access reviews curb permission creep in Microsoft 365 by recurring automated checks that align permissions with roles and uphold the principle of least privilege for Copilot.

Learn data classification basics with real-world examples. See how Microsoft Purview detects sensitive data using patterns and context, and apply automated sensitivity labels to protect information.

Apply sensitivity labels in Microsoft Purview to classify documents as public, internal, confidential, or highly confidential and automatically enforce protection rules like encryption and restricted access.

Create and configure sensitivity labels in Microsoft Purview to apply protection rules, encryption, and publishing, so they classify documents as internal, confidential, or highly confidential.

Apply sensitivity labels with Microsoft Purview to automatically classify and protect documents, using labels such as public, internal, confidential, and highly confidential.

Apply container labels in Purview to Teams, Groups, and SharePoint sites to automatically enforce privacy, guest access, and governance.

Create a DLP policy in Microsoft Purview using templates to protect sensitive data, define monitoring locations across email, SharePoint, OneDrive, and Teams, and test before publishing with Copilot.

Identify and protect sensitive information types with Microsoft Purview. Enforce DLP policies across Exchange, SharePoint, OneDrive, and Teams, and support custom data patterns for governance.

Communication compliance in Microsoft Purview monitors emails and Teams chats to detect harassment and confidential information, flags risks for compliance officers, and integrates with DLP and insider risk management.

Explore how eDiscovery in Microsoft Purview enables fast search, collection, preservation, review, and export across Exchange Online, SharePoint, OneDrive, and Teams for investigations. Copilot summarizes insights while eDiscovery preserves data.

Learn how Compliance Manager in Microsoft Purview serves as a roadmap for regulatory compliance, using improvement actions and a compliance score to track frameworks and govern AI-enabled workflows.

Master privacy management in Microsoft 365 with Purview, discovering and protecting personal data across Exchange, SharePoint, OneDrive, and Teams, and governing Copilot for data subject requests.

Copilot Studio enables organizations to build AI copilots that answer questions, guide workflows, and automate tasks using topics, actions, and knowledge sources, integrated with Microsoft 365 apps.

Learn how Copilot Studio agents act as AI assistants that understand natural language, access company knowledge, and automate tasks inside tools like Microsoft Teams and portals.

Explore the multi-layer agent architecture powering Microsoft 365 Copilot, including the interaction, intelligence, knowledge, and automation layers. See how intent understanding, data retrieval, and workflow automation drive fast, accurate responses.

Explore the agent life cycle from planning and development in Copilot Studio to testing, deployment in production, and ongoing monitoring and improvement of an HR assistant.

Publish copilot studio agents to microsoft teams to transform development work into everyday productivity, enabling employees to access hr and policy guidance directly in teams, with ongoing monitoring and updates.

Explore how to manage agent permissions in Copilot Studio, including administrators, makers, and users; control data access, editing rights, and ongoing governance to protect sensitive information.

Discover how generative answers in a Microsoft Copilot Studio AI agent read connected knowledge sources like SharePoint to generate dynamic, helpful responses for employees.

Track agent analytics to monitor usage, conversation success, and topics in Copilot Studio, then continuously improve knowledge sources and responses for enterprise impact.

Monitor agent conversations to reveal real user questions, review logs, analyze trends, and improve responses in Microsoft Copilot Studio, while preserving privacy, responsible monitoring, and updating knowledge sources.

Diagnose and fix failed agent responses in Microsoft Copilot Studio by using analytics dashboards and conversation logs to uncover fallbacks, outdated links, and missing knowledge.

Implement secure Microsoft Copilot agents by enforcing strong access control, restricting data sources, and monitoring and auditing activity with governance and compliance policies, while ongoing reviews prevent data exposure.

Explore adoption analytics for Copilot in Microsoft 365, using usage reports and dashboards to measure adoption, identify gaps, train teams, and prove the return on investment through productivity gains.

Explore data sprawl in Microsoft 365, and learn to discover, organize, govern, and continuously monitor data with Copilot, Purview, and version control to keep AI insights accurate.

Identify common configuration pitfalls in Microsoft 365 Copilot deployments, including permissions and data organization. Learn how governance and monitoring analytics keep Copilot accurate and secure.

Copilot respects existing permissions to protect security and compliance in Microsoft 365, summarizing documents only for authorized users and guiding administrators to stay updated via the Message Center and documentation.

Administrators configure Microsoft 365 Co-Pilot, assign licenses, connect data sources, and build AI agents with Co-Pilot Studio to enable secure, compliant deployment.

Administrators configure Co-Pilot deployment by assigning licenses and ensuring supported applications. They connect data sources, build AI agents in Co-Pilot Studio, and enforce governance with Purview and permissions.