
Explore the essentials of Microsoft 365 administration using the admin center to manage users, licenses, security, and reports, while navigating Defender and Purview portals.
Explore the core roles of a Microsoft 365 administrator, including user management, license assignment, security, compliance, and device management across Exchange Online, SharePoint, and Intune.
Explore Microsoft 365 business requirements by analyzing plans and needs, and configuring the Admin Center; implement RBAC, security groups in Microsoft Entra ID, and conditional access for compliance.
Customize the Microsoft 365 admin center dashboard by adding and arranging widgets and shortcuts, switching views, and configuring Copilot features to boost visibility and productivity.
Navigate the Microsoft 365 Admin Center to manage subscription plans, licenses, and billing options; review bills, payments, and invoices, and configure payment methods and billing notifications.
Learn to create, edit, reset and delete users in Microsoft Entra ID via the admin center, including managing properties, passwords, and restoring deleted accounts.
Create and manage security groups in Microsoft Entra ID to streamline access management; configure membership types, assign roles, add members, and adjust properties for secure, organized access.
Assign and manage administrative roles using the Microsoft 365 Admin Center or Microsoft Entra ID Admin Center. Apply least privilege, enable MFA, and perform regular role audits.
Explore Microsoft 365 license types and learn to manage and assign them in the Microsoft 365 admin center, comparing business to enterprise plans and using Microsoft Docs for guidance.
Assign licenses to users in the Microsoft 365 admin center by checking availability, selecting individual or multiple users, and using bulk assignment or manage product licenses.
Explore the essentials of Exchange Online via the Microsoft 365 Admin Center, including managing mail flow, recipients, mailboxes, and shared mailboxes, plus creating rules and groups, with monitoring through reports.
Explore the Exchange admin center, the web-based management console for exchange online, and learn its dashboard, recipients, mail flow, domains, rules, migrations, reports, and mobile policies.
Assign a license containing Exchange in the Microsoft 365 Admin Center to a user, then verify the mailbox appears in the Exchange Admin Center.
Create and manage user mailboxes in Microsoft 365 by licensing, aliases, and mailbox settings in the Microsoft 365 admin center and Exchange admin center, and configure shared mailboxes and permissions.
Explore advanced mailbox permissions in Microsoft Exchange Online, including full access, send as, and send on behalf, using Exchange Admin Center and PowerShell.
Learn to set up and manage distribution groups in Exchange Online using the Microsoft 365 portal, from creating a distribution list to configuring owners, members, and group email settings.
Learn to create and manage dynamic distribution groups in Exchange Online, using attribute-based rules to auto-update membership every 24 hours and tailor recipient types by department and location.
Learn to configure email forwarding and aliases in the Exchange Admin Center, enabling internal and external forwarding, forwarding to shared mailboxes, and managing SMTP aliases and primary addresses.
Learn to configure email flow rules in the Exchange Admin Center, using transport rules to block external emails, block senders or domains, add a disclaimer, and redirect or test rules.
Identify and troubleshoot Exchange Online email flow issues using the Microsoft 365 admin center, service health, advisories, mail flow rules, and message tracing to resolve delivery problems.
Discover how to use message trace in the Exchange Admin Center to track emails, refine searches by sender, recipient, date, subject, and delivery status, and diagnose delivery issues.
Configure mobile device access rules in Microsoft Exchange Online to block or quarantine devices, monitor policy effects, and prepare for Intune-based management.
Configure mobile device mailbox policies in Exchange Online via the Microsoft 365 portal, create a secure policy with password enforcement, encryption, and password lifetime, and assign it to a user.
Learn to set up and apply exchange online retention policies with tags and never delete or archive actions, across mailboxes for compliance.
Configure anti-spam and anti-phishing policies in Exchange Online through the Defender Security Center to create inbound policies, set bulk email thresholds, and manage allow or block lists.
Configure anti-phishing policies in Exchange Online to protect your organization, set scope by users, groups, and domains, adjust phishing thresholds, enable impersonation protection, and apply quarantine or delete actions.
Explore role based access control in Exchange Online, distinguishing admin and user roles to assign permissions and manage custom role groups and auditing practices.
Monitor and analyze email traffic in Exchange Online using built-in Exchange reports and Microsoft Defender for Office 365. Explore mail flow, inbound and outbound data, and export reports to CSV.
Configure anti-malware policies in Exchange Online Protection to filter dangerous attachments, manage file types, and set quarantine or reject actions with admin alerts and zero-hour auto purge.
Learn to manage Exchange Online security with preset security policies and the configuration analyzer in the Microsoft Defender portal, applying standard, strict, and impersonation protections against threats.
Configure safe attachments and safe links in Microsoft Defender 365 to protect against phishing and malware by creating custom policies and enabling dynamic delivery and monitoring options.
Explore how to configure the Microsoft 365 tenant allow and block list to block or permit senders, domains, URLs, and file hashes, strengthening protection against phishing and malware.
Configure advanced delivery in Exchange Online to bypass Microsoft Defender for phishing simulations, set simulation domains and IPs, use Secops mailboxes, and monitor outcomes with Threat Explorer and Message Trace.
Create and manage activity alerts in Microsoft Exchange Online via the Manage Activity Alerts dashboard, applying custom options and elevation of privilege policies to monitor inbox rules and mailbox activity.
Create a new Outlook Web App policy named restrict attachments in the Exchange Admin Center, disable email attachments on public and private computers, and apply it to users.
Set up PowerShell to manage Exchange Online services by installing the Exchange Online Management module, connecting to Exchange Online, and running cmdlets like Get-Mailbox for user and mailbox details.
Learn to configure email forwarding and aliases in Exchange Online using PowerShell, including connecting to Exchange Online, installing the module, and using get mailbox and set mailbox identity commands.
Learn to manage shared mailboxes with PowerShell in Exchange Online: create, grant full access and send as, verify permissions, then remove access and delete the mailbox.
Learn to set up mail flow rules in Microsoft 365 online with PowerShell, creating transport rules and verifying and modifying them with get transport rule and set transport rule.
Create and manage inbox rules in Exchange Online with PowerShell to move messages to the inbox HR folder, forward to a personal email, and disable or remove rules.
Learn to redirect emails temporarily during leave using PowerShell in Exchange Online, by verifying current inbox rules, creating a redirect during leave rule, and removing it when needed.
Learn how to set, view, and remove out-of-office messages for Exchange Online using the latest PowerShell module, including configuring internal and external messages with start and end times.
Configure mailbox regional settings in Exchange Online using PowerShell to set time zone, language, and date-time formats for single and bulk mailboxes, verify changes, and troubleshoot cmdlet inputs.
Learn to connect to exchange online with powershell, view mailbox settings, configure automatic replies, and manage quotas and features like auditing and block calendar sharing using key cmdlets.
Configure advanced mailbox permissions in Exchange Online with PowerShell, including full access, send as, and send on behalf for delegates and shared mailboxes.
Connect to exchange online with PowerShell, check a user's archive status via get mailbox, and enable or disable the archive mailbox using the -archive switch with the appropriate cmdlet.
Enable litigation hold on a mailbox with PowerShell to preserve content in Exchange Online, and check status, set duration and owner details, and disable when needed.
Create a custom retention tag for the inbox, implement a six-year retention policy in Exchange Online with PowerShell v3, and apply it to a mailbox.
Learn to manage mobile device policies in Exchange Online with PowerShell, including creating, assigning, monitoring, and removing policies to secure corporate mailboxes.
Master mobile device mailbox policy management in Exchange Online with PowerShell by viewing, creating, and applying policies, and reviewing their parameters to enforce security settings.
This comprehensive, hands-on course is designed to help IT professionals master Microsoft 365 (M365) administration — focusing on Exchange Online, Microsoft Entra ID (formerly Azure AD), PowerShell automation, mail flow, and security best practices.
You’ll begin by building a strong foundation in Microsoft 365 fundamentals and quickly progress into managing users, licenses, groups, and complex mail flow scenarios. Through practical demonstrations and real-world tasks, you’ll also gain confidence working with PowerShell to automate tasks and enforce security compliance.
Each module is broken down into bite-sized lessons with real admin center walkthroughs and command-line practice so you can learn at your own pace and apply these skills on the job.
By the end of this course, you will be able to:
Understand M365 architecture, roles, and responsibilities
Navigate and customize the Microsoft 365 Admin Center
Manage users, security groups, and roles in Microsoft Entra ID
Assign and manage Microsoft 365 licenses and subscriptions
Configure Exchange Online mailboxes, shared mailboxes, and distribution groups
Set up and troubleshoot mail flow rules and message tracing
Implement anti-spam, anti-phishing, and compliance policies
Automate mailbox and group management with PowerShell
Apply retention policies, litigation hold, and quarantine settings
Manage mobile device access and mailbox security configurations
Use PowerShell to streamline real-world admin tasks efficiently
Tools Covered
Microsoft 365 Admin Center
Exchange Admin Center (EAC)
Microsoft Entra ID (Azure AD)
Microsoft PowerShell for M365
Exchange Online Protection (EOP)