
In this lecture you work through the five ways a personal development plan fails and the move that replaces each one, then.
This course is built from five disciplines: competency models, job profiles, 360 feedback, learning and development, and mentoring.
The map of the course
A dictionary for reading lectures written for companies as your own development
Three questions to ask after every lecture
A short self-diagnostic that shows which sections to watch first
Download the Development Goal Rewrite worksheet and fill it in for the capability you most want to build.
Tools in this lecture
Files to download (1)
What a competency actually is
The difference between soft and hard skills
Observable behaviour as the unit of measurement
The myths, the history of the idea, and how it is used commercially
Tools in this lecture
Ready to use on the slides (5)
Models and methods explained (3)
Linking capability to organisational strategy
The competency pyramid model
Where competencies are applied
The most commonly used sets, and managerial competencies specifically
Tools in this lecture
Ready to use on the slides (7)
Services and apps shown in this lecture (1)
Models and methods explained (11)
Where the information about a competency comes from
The job description as a source and its limits
The role of corporate competencies
Linking competencies to the culture that will actually reward them
Tools in this lecture
Ready to use on the slides (5)
Models and methods explained (7)
Running interviews to identify a competency
The critical incident method
Function and position analysis
Developing a competency profile for a specific role
Tools in this lecture
Ready to use on the slides (11)
Models and methods explained (2)
Whether the organisation is ready for this at all
Defining the objectives of the project
What it has to be worth to the people being assessed
Tools in this lecture
Ready to use on the slides (7)
Models and methods explained (2)
The assessment tools available
The rating scale and how to anchor it
Assessment centres
Tool validity, and where 360 assessment fits
Tools in this lecture
Ready to use on the slides (12)
Services and apps shown in this lecture (1)
Models and methods explained (14)
Examples of the libraries that exist
What they are good for
How to use one without importing someone else's organisation with it
Tools in this lecture
Ready to use on the slides (1)
Models and methods explained (7)
Competency-based hiring
Development and assessment built on the same model
Reward and promotion decisions
Succession planning
Tools in this lecture
Ready to use on the slides (16)
Models and methods explained (15)
What a job profile is and what goes into it
Why an organisation needs one
What job analysis involves
Who should actually write it
Tools in this lecture
Files to download (1)
Ready to use on the slides (4)
Models and methods explained (2)
Interviewing people who currently do the job
Interviewing the manager, who describes it differently
Questionnaires for collecting information
Observation, and where the profile sits in the wider process system
Tools in this lecture
Ready to use on the slides (6)
Models and methods explained (1)
What competencies contribute to a profile
How to investigate them for a specific role
How to describe them so two people read them the same way
Tools in this lecture
Ready to use on the slides (9)
Models and methods explained (2)
An overview of the existing competency libraries
Ready-made job descriptions
How to use borrowed material without ending up with a generic role
Tools in this lecture
Files to download (4)
Ready to use on the slides (1)
Models and methods explained (8)
Developing a candidate scorecard from the profile
Building a career ladder on top of it
Developing a personal development plan
Deriving goals and indicators for the role
Tools in this lecture
Ready to use on the slides (13)
Services and apps shown in this lecture (2)
Models and methods explained (12)
How it differs from an ordinary survey
Linking observed behaviour to actual performance
Why people are afraid of it
What people genuinely like about it
Tools in this lecture
Ready to use on the slides (2)
Models and methods explained (1)
The key elements of the design
Defining competencies and their areas
Examples of working assessments
Which competencies to assess, described through critical incidents
Tools in this lecture
Ready to use on the slides (7)
Models and methods explained (8)
Choosing which behaviour to assess
Describing observable behaviour rather than traits
Writing the letter to the assessor
Creating the scales, the questions and the open-ended ones
Tools in this lecture
Ready to use on the slides (7)
How to distribute it so it gets completed
Increasing response rates
Assessor bias and what it does to the results
Tools in this lecture
Ready to use on the slides (4)
Running the one-to-one and the group discussion
Types of feedback and when each lands
Demonstrating results without triggering defensiveness
Sample individual and group reports
Tools in this lecture
Files to download (1)
Ready to use on the slides (2)
Models and methods explained (1)
Leadership development
Career planning
Performance management and succession planning
Feeding results into training decisions
Tools in this lecture
Ready to use on the slides (4)
Models and methods explained (1)
What the tool can and cannot do
Creating the questionnaire
Form settings that matter for anonymity
Getting the reporting out
Systems with 360 built in
Specialised standalone solutions
Case studies from real companies
Tools in this lecture
Services and apps shown in this lecture (7)
The competency model for a learning professional
How adults actually learn, which is not how courses are usually built
The training plan and the ADDIE model
Assessing learning need, and the six disciplines of breakthrough learning
Tools in this lecture
Ready to use on the slides (1)
Models and methods explained (8)
Shaping the end goal before choosing any material
Learning treated as a strategy rather than as a benefit
Linking learning objectives to real outcomes
Mapping the learning journey, with a diagnostic checklist
Tools in this lecture
Ready to use on the slides (8)
Models and methods explained (1)
What training actually consists of
What affects the outcome, and in what proportion
Preparation, the learning itself, and the transfer afterwards
Moving learning into practice, with a design checklist
Tools in this lecture
Ready to use on the slides (8)
Models and methods explained (7)
This course contains the use of artificial intelligence.
Most development plans are a list of courses. A year later the courses are finished, the certificates exist, and nothing has changed in how the person works. Here are 299 tools to develop capabilities instead: 169 ready-to-use question lists, checklists, procedures and scorecards, 110 models and methods, 13 services shown on screen and 7 working files.
Open a lecture, take the workbook, and rewrite one development goal as a capability.
Why development plans change nothing
Goals are written as courses to attend, competencies are vague, job profiles are not used, and feedback comes once a year. Learning is not linked to the job, so nobody sees a difference and development becomes a formality.
What changes after this course
Development goals describe capabilities, competencies and job profiles make them concrete, 360 feedback shows progress, learning is designed for transfer, and mentoring supports the change.
What is inside: 299 tools, counted lecture by lecture
You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.
Where the tools are
Competencies (3 sections, 125 tools). What they are, the model, describing, implementing, assessing and libraries.
Job profiles (2 sections, 61 tools). Building profiles and using them for decisions.
360 feedback (3 sections, 45 tools). Design, delivery, conversations and automation.
Learning (4 sections, 95 tools). Foundations, transfer, evaluation and organisational development.
Mentoring (2 sections, 33 tools). Purpose, matching, the first meeting and closing well.
Who is teaching
I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.
At Wargaming the annual performance review joined the results of the past period, a job satisfaction check, goals for the next period and a development plan. People saw both what they had achieved and where they were going, and development stopped being a separate form nobody returned to.
How to use the course
Start with competencies and job profiles, then use the 360, learning and mentoring sections. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.
What is included
Where to start
Take one development goal on your plan and rewrite it as something you will be able to do, then open the first section. Enrol now and start your first lesson today.