Meaningful conversations: communicate what really matters
What you'll learn
- Gain confidence to tackle difficult conversations with clarity and purpose.
- Master active listening techniques to foster understanding and connection.
- Learn how to ask open questions that encourage deeper dialogue.
- Manage emotions and handle challenges constructively during tough conversations.
- Adapt your communication style to meet different people and situations.
- Create win-win outcomes that strengthen relationships and drive results.
Requirements
- No previous equipment or experience is needed
- Having some examples in mind of your upcoming or recent conversations would be helpful
- A pen and paper might be useful at times
- A willingness to learn is essential!
Description
Meaningful Conversations: Communicate What Really Matters
Transform Difficult Conversations with Active Listening and Communication Confidence
Do you ever avoid those tough conversations at work because you’re not sure how they’ll go? Or maybe you dive in, only to find yourself stuck, unable to navigate the complexities of the discussion? You're not alone—many leaders and employees struggle with having meaningful conversations. Whether it’s addressing conflict, providing feedback, or discussing sensitive topics, it can feel daunting. But what if you could approach these conversations with confidence and clarity? What if you knew exactly how to listen actively, speak with purpose, and achieve outcomes that benefit everyone?
This course is designed to give you the tools and confidence to engage in the conversations that really matter. Led by Sarah Rozenthuler, an award-winning business psychologist with over 20 years of experience, you’ll learn how to turn difficult conversations into opportunities for growth and connection. Through practical techniques, you’ll discover how to actively listen, ask open questions, and set a positive tone—all crucial skills for anyone in a leadership or team role.
You’ll learn how to manage the emotions that often get in the way of productive conversations and adapt your approach to suit different situations. Sarah will guide you through exercises to help you access your courage, handle challenges constructively, and speak with clarity. Whether you're working with employees, clients, or colleagues, you’ll walk away with the ability to communicate with confidence and purpose, strengthening relationships and fostering a more collaborative work environment.
Why let fear or hesitation hold you back? Communication is the foundation of great leadership and high-performing teams. By mastering the art of meaningful conversation, you’ll not only improve your personal effectiveness but also help build a culture of openness and trust within your organization.
Are you ready to transform your approach to difficult conversations? Sign up today and start communicating what really matters.
Who this course is for:
- Mid-level managers seeking to improve team communication and leadership skills.
- HR professionals looking to enhance employee engagement and conflict resolution.
- Leaders navigating challenging conversations with employees or stakeholders.
- Team members aiming to build stronger, more collaborative relationships.
- Executives wanting to foster a culture of open communication and trust.
- Professionals in global companies needing effective cross-cultural communication skills.
Instructors
At CRFT Productions we create high-quality business educational video content for the largest e-learning platforms in the world. Covering a wide range of business niches presented by international instructors - we always offer the highest quality of filming, production and expertise. Get in touch if you'd like us to produce your courses or if you'd like to suggest new niches.
Sarah is a Chartered Psychologist, executive coach, and international speaker with a passion for helping leaders to do great work together by discussing what matters most. As the author of multiple books on leadership and dialogue, she equips individuals and organisations to navigate complex challenges and foster meaningful connections. With 20+ years experience as a consultant, Sarah has worked with global organisations to create purpose-driven, high-performing cultures. Her engaging and approachable style empowers leaders to unlock potential and make a positive impact in the world. Outside of her professional work, Sarah enjoys tennis, dancing, singing and other creative pursuits that bring joy and balance to her life.