
Operation management handles front-end store operations like stocking and staffing, while supply chain manages back-end processes to ensure on-time delivery; both teams optimize capacity and the customer experience.
Explore the four backbone functions of a retail supply chain, procurement, manufacturing, logistics, and fulfillment, and learn how planning and coordination, reverse logistics, and key stakeholders ensure timely delivery.
Analyze the total supply chain cost for a grocery store by breaking down procurement, transportation, inventory holding, operation costs, shrinkage, waste, and safety stock to protect margins, considering just-in-time delivery.
Explore the three main operation systems—project, batch, and continuous—through everyday examples from stores, bakeries, and hospitals, showing how they convert inputs into outputs.
Analyze the differences between efficient and responsive supply chains and when predictability, short product lifecycles, cost, and speed matter most.
Learn how supply chain decisions impact finance, from revenue and cost of goods sold to gross profit and net income, with a focus on procurement and raw material cost reduction.
Discover supply chain analytics by analyzing data from procurement, manufacturing, and fulfillment to ensure the right item reaches the right place at the right time.
Unlock smarter, quicker decisions by applying supply chain analytics to reduce costs and improve margins, while understanding risk, boosting planning accuracy, and enabling a lean, responsive supply chain.
Predictive analytics provides foresight by using past data and descriptive analytics to forecast future sales and guide inventory, pricing, and promotions decisions.
Prescriptive analytics blends descriptive and predictive analytics to provide specific recommendations for reaching desired goals. Use it to optimize inventory, routing, and warehouse sequencing with data-driven software.
Master demand management as a short-term planning approach to balance supply and demand, using forecasting, planning, and moving average or exponential smoothing of historical sales and seasonality.
Identify the determinants of demand—price, income, tastes, related goods, consumer expectations, number of buyers, and other factors—and how they shape elasticity and quantity demanded.
Master Microsoft Excel basics for data analysis in supply chain and operations management, using essential formulas like if and sumif, pivot tables, vlookup and hlookup, plus practical exercises.
Explore how to create and use line, bar, pie, donut, and stacked charts, including secondary axis and pivot table integration, with a primer on related functions, distributions, and relationship charts.
Forecast using past data, blending qualitative and quantitative insights to predict outcomes across weather, stock prices, Uber fares, and Amazon recommendations, using multiple linear regression and exponential moving averages.
Plot time series data with a scatterplot and an overlaid mean line to show how runs scored fluctuate above and below the average.
Explore time series components: trend, seasonality, and noise, and how granularity, frequency, and horizon rules shape forecast accuracy, using stock prices and smoothing methods like exponential smoothing.
Explore the components of time series data—trend, seasonality, and noise (white noise or residual)—using stationary, upward, and downward examples with scatter plots, for mba supply chain and operations management.
Explore how mad, sse, and mape assess time series forecast accuracy, showing how mape accounts for base differences and reveals the most reliable forecast.
Learn why time series must be stationary by removing trend and seasonality, keeping mean, variance, and autocorrelation constant, and converting non-stationary data into a stationary form.
Embark on a transformative journey in Supply Chain and Operations Management with our MBA-level course. Master supply chain basics, and strategic management, and delve into real-world case studies, including Amazon's supply chain.
Acquire essential skills in demand management, analytics, and Microsoft Excel. Explore forecasting, inventory management, and the intersection of finance and technology. This course is your gateway to mastering the intricate world of supply chain and operations management.
Course Sections Overview:
Supply Chain Basics: Start with the fundamentals, exploring what a supply chain is, its components, and the differences between product and service supply chains. Understand the process flow and factors impacting supply chain complexity.
Types of Supply Chain: Delve into various supply chain models including vertical, horizontal, pull-push, hybrid, and more. Understand their unique characteristics and applications.
Risk and Challenges in Supply Chain: Tackle real-world challenges such as the bullwhip effect and learn strategies for effective and responsive supply chain management.
Supply Chain Management and Strategy: Explore strategic levels in supply chain management, value chain analysis, and the financial impact of effective supply chain strategies.
Case Study: Analyze a real-world case study, focusing on Amazon's supply chain, to understand practical applications of the concepts learned.
Introduction to Demand Management and Supply Chain Analytics: Gain insights into demand management, the role of analytics in supply chains, and how to leverage data for strategic decisions.
Microsoft Excel for Supply Chain: Enhance your Excel skills with practical exercises in pivot tables, VLOOKUP, and chart creation, essential tools for supply chain analysis.
Forecasting and Demand Planning: Master the art of forecasting and demand planning with various techniques and models, including time series analysis.
Inventory Management and Warehousing: Learn about different inventory management strategies, optimization techniques, and the costs involved.
Economic Order Quantity and Safety Stock: Understand how to calculate the economic order quantity and safety stock, crucial for inventory management.
Introduction to Statistics: Dive into basic statistical concepts including mean, mode, median, standard deviation, and their relevance in supply chain management.
Techniques for Safety Stock: Explore advanced techniques for calculating safety stock, including normal distribution and lead time variation considerations.
Inventory Management Technique: Learn various inventory management techniques, including ABC analysis and XYZ inventory optimization.
Inventory Management - Finance and Accounting: Understand the intersection of inventory management with finance and accounting, including retail finance and asset management.
Business Strategy in Supply Chain: Study how business strategies are formulated and executed in the context of supply chain management.
International Marketing and Business Strategy: Explore the realm of international marketing and strategic considerations for global supply chain operations.
This course is your gateway to mastering the intricacies of supply chain and operations management, preparing you for a successful career in this dynamic field. Through a blend of theoretical knowledge and practical exercises, you will acquire the skills needed to navigate and optimize complex supply chains effectively.