NOTE: This course comes with 30 day full money back guarantee, references of career opportunities and scholarships in Operations Management and a support feature to reply your queries within 24 hours.
The US bureau of Labor Statistics 2019 data shows that the median income of an Operations Manager is $123030 and 2.4 million people are employed for the General and Operations Management Role. Operations Management is one of the most in-demand jobs in the US market and worldwide.
Why MBA in Operations Management and Why this course in particular?
MBA in operations management is a degree that helps day to day management of all the operations of the company be it supply chain management, inventory management, Production planning and control, Quality Management, Operations Project Management and even purchasing and logistics management so that we can provide the customer 'Improved' , 'Faster' and 'Cheaper' products (right place, right time, right quality, right cost).
Why this course?
The MBA degree is very costly to fund when it comes to present COVID or POST COVID crisis period. Although this course guides you with the necessary skills, scholarship options and information on job opportunities, all students may not be able to get the scholarship or fund themselves for the MBA program. This course is an easy approach of bringing up all the necessary basic skills for Operations management role and even prepare the students for entrance exam or help them get the idea to try the operations management roles without even a formal university degree. It's the skill that matters...not the degree anymore !
What is operational management?
Operations Management consists of all the process that helps in better business and service operation and management including the management of stakeholders, process, services, and understanding and operating according to the voice of customers. Operation management is anything that involves managing operation in order to make a improved, faster and cheaper operation.
What is ‘Improved’, ‘Faster’ and ‘Cheaper’ in Operations Management ?
These three words have different meanings and different implication based on the relevant scenario. For example, if we are talking about the business operation, an improved business operation may mean better quality products, reliable business process, robust supply chain, profitable and value streamed processes directed towards customer satisfaction and customers preferences.
Similarly, if we are talking about the service sectors, an improved operation may mean better quality of the services, better value stream processes and customer-centric services and processes.
Similarly, if we are talking about the manufacturing sectors, improved operational management in manufacturing sector maybe better products in terms of quality and reliability. So ‘improved operation’ may have different definitions according to the job or the business sectors.
Similarly, ‘faster’ in anything means faster business processes, faster delivery of the services, faster communication, faster response, faster manufacturing, faster order placement and any business processes the faster pace.
Similarly, cheaper may mean products and services in a cheaper price or making high quality products with reliable and cheaper technology, cheaper services, cheaper delivery and cheaper manpower without affecting the quality of the product or services.
What is Operational Excellence?
We will surpass traditional understanding about the operational management and use tools and techniques for attaining valued business and processes with different lean and Six Sigma tools in order to outstand from the crowd and be the leader in your business stream.
Operational excellence thus mean Bringing the excellence in product service or any business with far better, faster and cheaper tools and alternatives.
How is this course organized ?
This course follows a step by step learning approach from the initial operational management tools to steps of attaining operational excellence.
In the Operational Management part, we will study with the basics of Operational Management including understanding and managing the voice of customers, using Kano model, managing stakeholders and their functions, Using RACI matrix for responsibility assignment along with use of excel templates for this purpose.
We will then study reducing mistakes and variation in the process with Poka-Yoke, Sensors and FMEA or Failure Modes and Effects Analysis.
We will map our current process and make improvement with adjustments and inclusions of many lean tools to make an improved future state map with Value Stream Maps, Deployment Maps and Simple Top down flowcharts
We must learn the sources of variation in any process in order to find where we are lagging. It is for this reason, we will be learning the Root Cause Analysis along with RCA cycle and tools such as 5 Whys and Fishbone along with use of supporting Minitab and Excel templates.
In the Operational excellence section, we will be learning about operational excellence using tools such as Six Sigma DMAIC and DMADV or Design for Six Sigma (DFSS). We will be learning to make continuous improvements with Kaizen and Kaizen Events, Use PDCA cycle and present the improvements in the A3 report and managing the Audits too.
Why is there no risk in this course?
There is a 30 day full money back guarantee in this course in case you still have any confusion in enrolling in this course. Enroll in the course now and let this journey be your marker for your next big leap in business and Operational Management. I am all here to solve your queries so please do not forget to get your confusions addressed in the direct messages and question and answer sections.