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Business Operations Business Fundamentals

MBA Operations Management Beginner Preparation Mega Course

Improve your career and business with MBA guide helpful for operational business fundamentals and business development
Rating: 3.6 out of 53.6 (7 ratings)
21 students
Created by Gunjan Subedi
Last updated 12/2020
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • Students get all the basic knowledge that operations manager should have and also get the information on employment opportunities, scholarships and job roles on operations and supply chain management.
  • Making improved business and services or any manufacturing activities with faster services and customer satisfaction and at a cheaper price.
  • Understanding the Voice of Customers and Analyze the stakeholders and making adjustment and improvements according to their needs.
  • Making excellent operational management skills with lean and six sigma tools like DMAIC, DFSS, PDCA, Root Cause Analysis

Requirements

  • Passion in learning about improved Operational Management Skills and interest in making improvements in your existing business

Description

NOTE: This course comes with 30 day full money back guarantee, references of career opportunities and scholarships in Operations Management and a support feature to reply your queries within 24 hours.

The US bureau of Labor Statistics 2019 data shows that the median income of an Operations Manager is $123030 and 2.4 million people are employed for the General and Operations Management Role.  Operations Management is one of the most in-demand jobs in the US market and worldwide.

Why MBA in Operations Management and Why this course in particular?

MBA in operations management is a degree that helps day to day management of all the operations of the company be it supply chain management, inventory management, Production planning and control, Quality Management,  Operations Project Management and even purchasing and logistics management so that we can provide the customer 'Improved' , 'Faster' and 'Cheaper' products (right place, right time, right quality, right cost).

Why this course?

The MBA degree is very costly to fund when it comes to present COVID or POST COVID crisis period. Although this course guides you with the necessary skills, scholarship options and information on job opportunities, all students may not be able to get the scholarship or fund themselves for the MBA program. This course is an easy approach of bringing up all the necessary basic skills for Operations management role and even prepare the students for entrance exam or help them get the idea to try the operations management roles without even a formal university degree. It's the skill that matters...not the degree anymore !

What is operational management?

Operations Management consists of all the process that helps in better business and service operation and management including the management of stakeholders, process, services, and understanding and operating according to the voice of customers. Operation management is anything that involves managing operation in order to make a improved, faster and cheaper operation.

What is ‘Improved’, ‘Faster’ and ‘Cheaper’ in Operations Management ?

These three words have different meanings and different implication based on the relevant scenario. For example, if we are talking about the business operation, an improved business operation may mean better quality products, reliable business process, robust supply chain, profitable and value streamed processes directed towards customer satisfaction and customers preferences.

Similarly, if we are talking about the service sectors, an improved operation may mean better quality of the services, better value stream processes and customer-centric services and processes.

Similarly, if we are talking about the manufacturing sectors, improved operational management in manufacturing sector maybe better products in terms of quality and reliability. So ‘improved operation’ may have different definitions according to the job or the business sectors.

Similarly, ‘faster’ in anything means faster business processes, faster delivery of the services, faster communication, faster response, faster manufacturing, faster order placement and any business processes the faster pace.

Similarly, cheaper may mean products and services in a cheaper price or making high quality products with reliable and cheaper technology, cheaper services, cheaper delivery and cheaper manpower without affecting the quality of the product or services.

What is Operational Excellence?

We will surpass traditional understanding about the operational management and use tools and techniques for attaining valued business and processes with different lean and Six Sigma tools in order to outstand from the crowd and be the leader in your business stream.

Operational excellence thus mean Bringing the excellence in product service or any business with far better, faster and cheaper tools and alternatives.

How is this course organized ?

This course follows a step by step learning approach from the initial operational management tools to steps of attaining operational excellence.

In the Operational Management part, we will study with the basics of Operational Management including understanding and managing the voice of customers, using Kano model, managing stakeholders and their functions, Using RACI matrix for responsibility assignment along with use of excel templates for this purpose.

We will then study reducing mistakes and variation in the process with Poka-Yoke, Sensors and FMEA or Failure Modes and Effects Analysis.

We will map our current process and make improvement with adjustments and inclusions of many lean tools to make an improved future state map with Value Stream Maps, Deployment Maps and Simple Top down flowcharts

We must learn the sources of variation in any process in order to find where we are lagging. It is for this reason, we will be learning the Root Cause Analysis along with RCA cycle and tools such as 5 Whys and Fishbone along with use of supporting Minitab and Excel templates.

In the Operational excellence section, we will be learning about operational excellence using tools such as Six Sigma DMAIC and DMADV or Design for Six Sigma (DFSS). We will be learning to make continuous improvements with Kaizen and Kaizen Events, Use PDCA cycle and present the improvements in the A3 report and managing the Audits too.

Why is there no risk in this course?

There is a 30 day full money back guarantee in this course in case you still have any confusion in enrolling in this course. Enroll in the course now and let this journey be your marker for your next big leap in business and Operational Management. I am all here to solve your queries so please do not forget to get your confusions addressed in the direct messages and question and answer sections.







Who this course is for:

  • Anyone with interested in learning new skills in the continuous improvement in Operational Sectors
  • Anyone with interest in Operational and Business Management
  • Anyone with interest in Project management
  • Students interested in learning lean and six sigma

Course content

11 sections • 63 lectures • 5h 22m total length

  • Preview07:59
  • Student's Guide
    00:33
  • What is Operations Management
    02:52

  • What is Quality ?
    03:25
  • Dimension of Quality
    04:01
  • What is Supply Chain?
    03:37
  • 8 components of a supply chain
    07:26
  • Product Life Cycle
    06:08
  • Inventory and their types
    02:36
  • Types of Inventory Carrying Cost
    04:09
  • Preview03:56

  • Student's Guide
    00:17
  • Preview10:20
  • Managing Over Production
    08:32
  • Preview07:09
  • Managing waste of transport
    07:48
  • Managing the waste of defects
    07:22
  • Managing waiting or time waste
    10:18

  • Forecasting for demand
    03:54
  • Moving average method
    03:45
  • Weighted Moving Average
    03:52
  • Trend Projection forecasting
    07:09
  • Production Master Schedule
    12:21

  • Planning for the machine requirements
    02:34
  • Making Capacity Planning Decisions
    02:06
  • Working at a best operating Level
    04:59
  • Working with Affinity Diagram
    06:47
  • Brainstorming
    02:32
  • Theory of Constraints
    07:34
  • House of Quality
    12:38

  • What is Lean ?
    01:57
  • Lean tools
    08:48

  • Swimlane Case Study
    04:48
  • Flash Meetings
    03:19
  • Customer's And Their Environment
    01:37
  • Customer Avatar
    01:56
  • Using KANO model in excel
    01:44
  • RACI Matrix
    04:06
  • Stakeholder Analysis Excel
    01:17
  • Visual Workplace
    02:56
  • Identifying workplace with color: Color Coding
    04:00
  • Visual Instructions
    03:59
  • Visual Controls
    01:58
  • Cost of Bad Quality
    05:47
  • Cost of Good Quality
    08:39

  • What is total productive maintenance
    04:06
  • Case Study: Total productive maintenance
    10:38
  • Benefits of TPM to Stakeholders
    06:54

  • Mind Mapping
    07:28
  • Improvement Using Kaizen
    03:07
  • Motivation: Theory X and Y
    05:43
  • Motivation: Mc. Clelland's Theory of Needs
    01:56
  • PERT estimation
    03:55
  • Critical Path Method
    18:37
  • Triangular Estimates
    04:44
  • Motivation: Maslow's Needs
    08:57

  • Six Sigma
    06:08
  • PDCA
    02:06
  • Selecting the right improvement method
    02:29
  • Kaizen (Continuous Improvement)
    04:57
  • Kaizen event
    02:06
  • Steps of performing a Kaizen
    02:12

Instructor

Gunjan Subedi
Lean Six Sigma and Quality Assurance Specialist
Gunjan Subedi
  • 4.2 Instructor Rating
  • 1,116 Reviews
  • 4,046 Students
  • 18 Courses

Subedi has years of direct experiences in Quality Assurance, Lean Six Sigma projects and Total Productive Management in manufacturing industries and labs. As a formulation scientist turned quality assurance and lean expert and six sigma black belt, he knows aspects of product and service development to lean management. Subedi has 16 courses on lean management, six sigma, operations and project management and is happy to add value to more than 3500 students from over 107 countries

He has led many lean business transformation program in manufacturing firms, pharmaceutical industries, business and service sectors helping them with large financial gains with improved and sustained process.

Apart from being a lean and six sigma freak, Subedi is also involved in implementation of WHO and JP quality standards and overall system of drug and cosmetics manufacture using Total Quality Management (TQM) and Kaizen.

Subedi is an avid lover of continuous improvement. Notable recent system improvement project that subedi currently worked was a layout and system design project of a national herbal and essential oils company and lean layout improvement of a cosmetic company.


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