MBA Business Tools That Get Results--Free Workbooks Included

Identify the hiring need, plan searches for candidates, then screen by phone, interview, assign a task in the second interview, decide, hire, and onboard to complete a five-step process.

Onboard new employees like a pro with a welcoming, well-prepared process that drives retention and productivity by providing a two-week plan, workstation setup, access, and ongoing follow-up.

Master effective performance reviews by avoiding surprises, preparing three core points (goals, traits, movement forward), starting with strengths, and balancing positive and negative feedback to drive improvement.

Explore an employee performance review sheet with a quantitative and qualitative process, using ratings from excellent to poor, editable comments, development opportunities, and signing and filing steps.

Discover how the balance scorecard integrates four perspectives—financial, internal processes, innovation and learning, and customer—plus a mission perspective, using a dashboard, kpis, and performance measures to drive strategy.

Center the client by integrating actionable feedback to boost decision quality, satisfaction, and faster problem solving using face-to-face input, surveys, thumbs up/down, focus groups, and usability testing.

Define and optimize internal processes by applying balance scorecard measures, dashboards, and skill level improvements to increase units produced per hour, quality, and productivity.

Discover the learning and knowledge perspective as the engine of exceptional organizations. Build a learning organization with institutional knowledge, leadership, time to market, and interpersonal skills that boost product sales.

Evaluate financial health by cash flow and budgeting, aim for a healthy surplus, and use the efficiency ratio to drive growth in market share and return on investment.

Use the rubber band model to weigh what is holding you against what is pulling you in a job decision, guided by a 1–5 scoring table.

Use the Eisenhower decision matrix to categorize tasks by urgency and importance, prioritizing crises and deadlines, delegating nonessential items, and dropping noncritical work.

Explore the importance of multicultural leadership and diversity for strengthening organizational culture and product quality, while building sensitivity, communication, and relationships across boundaries in a global workplace.

Explore the distinction between biological sex and gender, the fluid nature of gender, male privilege, how socialization and stereotypes shape experiences, and the role of language in everyday spaces.

Explore sexual orientation, its terminology, and minority stress, including identity formation stages and how teachers create safe, supportive classrooms. Learn to respond empathetically to disclosures and prevent bullying and discrimination.

Explore race and ethnicity through a philosophical lens, questioning whether what is right comes from law or conscience, and examine how power, culture, and social constructs shape classroom race dynamics.

Explore how supply and demand curves determine price and quantity, identify the equilibrium, and examine how assumptions like perfect competition, low transaction costs, and shared information affect pricing decisions.

Explore how discounting floods the market, boosts demand, and lowers price, while raising the quantity can reduce prices due to increased competition and more trades.

Explore how a customer relationship management system streamlines campaigns, leads, databases, moves leads to opportunities, manages orders and support, and leverages operational, analytical, strategic, and collaborative CRM to boost efficiency.

Meet a financial analyst and explore financial statements, the balance sheet, and the core components of assets, liabilities and equity.

Learn to analyze financial statements and apply them with a real-world example, covering the basics of income statements and the purpose of financial statements, while distinguishing them from the banks.

Understand what a balance sheet is, detailing assets, liabilities, and shareholder equity at a specific time, and its formula assets equal liabilities plus equity.

Define revenue as income from selling goods or rendering services, shown as sales or turnover on the income statement, and note how manufacturing, services, and non operating revenue differ.

Understand liabilities on the balance sheet, separating current liabilities due within a year from long-term ones like mortgages, with examples such as salaries and suppliers.