Master Microsoft Dynamics 365 Queues, Entitlements & SLAs
What you'll learn
- Learn every topic in detail for Microsoft Dynamics 365 For Customer Service (Queues, Entitlements & Service Level Agreements - Part 2 of MB2-718)
- Prepare for MB2-718 certification (Part 2/5) by watching videos and practising on Dynamics 365.
- Able to learn from certification exam preparation notes for high chances of passing the MB2-718 certification
- Be confident to configure Dynamics 365 for Customer Service
Requirements
- You should have basic knowledge of Microsoft Office applications like Outlook, Excel.
- You should be comfortable in using Computer/Laptop and surf internet
- Basic understanding of Microsoft Dynamics 365
Description
Do you want to become an expert in Microsoft Dynamics 365 For Customer Service Queues, Entitlements and Service Level Agreements (SLAs)?
If yes, then this course is for you.
WHY TAKE THIS COURSE?
Did you know, Microsoft Dynamics 365 is a cloud based Enterprise Business Solution that help companies in Sales Force Automation, Improve Customer Experience, Field Service management, Project Service Automation, Manage Financials and Operations for any business?
Dynamics 365 is one of the primary focus of Microsoft and a lot of innovation is happening towards the improvement of this product and the companies who use Dynamics 365.
If you are a Consultant or an aspiring Consultant, then this course will help you understand Customer Service of Dynamics 365.
So, go ahead, enroll in this course to become an expert.
Wish you all the very best.
Who this course is for:
- Microsoft Dynamics professionals looking to learn Microsoft Dynamics 365 Customer Service and prepare for MB2-718 Certification Exam
- Professionals who want to boost their career growth by passing MB2-718 (Microsoft Dynamics 365 For Customer Service) Certification (Any Technology or Business Field)
- Microsoft Partners who want their employees to learn about Microsoft Dynamics 365 Customer Service and prepare for MB2-718 Certification
Instructors
- 4.3 Instructor Rating
- 29,940 Reviews
- 164,242 Students
- 18 Courses
Online CRM Training is the unit of 3E Consulting Pvt. Ltd. We have an excellent project management expertise (PMP Certified Consultants) and Microsoft Certified Trainers (MCT) for Microsoft Dynamics 365.
We have rich experience in projects implementation, consulting, training delivery & Online Training Business Automation.
We have expertise in Microsoft Dynamics products.
We have successfully implemented many mid and large-size projects in various industries like Trading, Automobiles, Pharmaceuticals, Manufacturing, Judiciary, Business Registration, Tourism, Call Centers, NGOs, Government Sector and many more.
We have been training students offline and online and have trained thousands of students in many countries.
- 4.3 Instructor Rating
- 31,036 Reviews
- 168,783 Students
- 25 Courses
Learn MS Dynamics is the one-stop destination for learning and mastering Microsoft Dynamics 365 (Customer Engagement, Business Central, Finance & Operations - Finance, Supply Chain Management, Talent - HR & Retail - Commerce).
Find the best courses for you to prepare for Microsoft Dynamics 365 Certifications with Practical Videos, Exam Preparation Books, and Full Practice Tests with an explanation.
Feel free to look at the available courses and enroll with confidence because you get a 30-Day No-Question-Asked money-back guarantee.
I wish you all the best.
Abhay Sharma
Founder - Learn MS Dynamics & Online CRM Training