Microsoft Dynamics 365 Fundamentals (ERP) - MB-920

Explore ERP apps like Dynamics 365 that connect finance, supply chain, HR, and commerce on a single platform, delivering a single source of truth and AI recommendations.

Discover why a work email address is required to sign into the Power Platform, and how to get a free Microsoft 365 business basic trial.

Discover how to obtain a free 30-day trial of Dynamics 365 Supply Chain Management Premium, including finance, and set up a Power Apps environment via the Microsoft 365 admin center.

Explore the finance and operations user interface, covering the navigation bar, workspaces and modules, the action pane, and copilot, plus settings, filters, and how to customize default company and language.

Explore Dynamics 365 Finance use cases across accounts payable and receivable, asset management, budgeting, cash and bank management, fixed assets, and general ledger, with workflows, depreciation, and period-end processes.

Describe cost accounting concepts by showing how cost data from the general ledger, budgets, and statistics are captured as cost entries, then classified by elements, dimensions, and cost objects.

Explore how Dynamics 365 organizes entities into legal entities, operating units, and teams, with examples of addresses, registration numbers, and country settings.

Explore the differences between reporting currency, accounting currency, and transaction currency in Dynamics 365, including general ledger usage, exchange rates, rounding rules, and cannot be changed after posting.

Describe how dynamics 365 finance manages indirect taxes with sales tax codes, VAT, GST, and withholding tax, using sales tax groups and item sales tax groups for accurate postings.

Explore the general ledger and chart of accounts, focusing on main accounts, their numbers, types (profit and loss, balance sheet), and entity-specific validity and periods.

Define the fiscal calendar as the year framework for a legal entity, adaptable across multiple entities with configurable start and end dates and period structures, including opening and closing periods.

Discover financial dimensions and dimension sets to segment the chart of accounts for internal reporting. Activate custom and entity-backed dimensions, translate names, and use ordered sets to drive trial balances.

Explore how accounting structures, subsets of the chart of accounts, restrict postings using segments like main account, business unit, department, and cost center.

Explore financial journaling concepts with a focus on general journals that record transactions to the general ledger without needing purchase or sales orders, including date, debits, and credits.

Explore end-of-period tasks in Dynamics 365—settling transactions, posting accruals, currency revaluation, and adjustments—then generate detailed trial balance, balance sheet, and income statement, with opening balances for the next year.

Explore core accounts payable components, including vendors, purchase orders, and vendor invoices, along with payment terms, methods, PO headers and lines, and generating invoices from POs.

Explore vendor payments and settlements using journals and settlements, learn two-way and three-way invoice matching, and use payment proposals, prepayments, and multi-level matching at legal entity, vendor, or item level.

Explore accounts receivable components, including customers, sales orders, invoices, pro forma invoices, and free text invoices, and learn which are posted to the accounting ledgers.

Explore how to manage credit and collections by setting and adjusting customer and group credit limits, reviewing aging balances, and applying risk-based scoring for automatic limits.

Describe the collection process in the credit and collections workspace, covering aged balances, status, cases, and activities, plus write off, settle, waive, and reverse options and collection letters.

Enable subscription billing and explore three core concepts: recurring contract billing, revenue and expense deferrals, and multiple element revenue allocation, via billing schedules, deferral templates, and bundle item pricing.

Explore cash and bank management concepts, including bank accounts, petty cash, deposits, checks, and bills of exchange; reconcile statements and learn about letters of guarantee and letters of credit.

Explore expense management in Dynamics 365, including creating expense reports, assigning categories, applying policies, attaching receipts with OCR, and using per diems for travel.

Explore fixed asset management in Dynamics 365, covering tangible and intangible assets, asset groups, and depreciation methods. Track acquisition value, depreciation, and disposal in dedicated depreciation books.

Explore budgeting capabilities in Dynamics 365, including Excel-integrated budget plans, position forecasting, scenarios, and top-down or bottom-up methods, plus approval, conversion to budget registers, and hard or soft controls.

Explore the core capabilities of Dynamics 365 supply chain management, including asset management, procurement and sourcing, production control, warehouse and transportation management, and master planning.

Explore how products and released products are defined, named, described, and translated, and released to specific companies, with attributes, hierarchies, catalogs, and unit conversions.

Describe product master records, product dimensions, and product variants, showing how dimension groups like color and size create variants and versions. Also explains constraints and table constraints for valid combinations.

Explore pricing and discounts through trade agreements and sales and purchase agreements. Configure item-specific, group, or universal pricing, including line, multi-line, total discounts, and value or quantity commitments.

Explore intercompany capabilities by setting up a vendor in one company as a customer in another and synchronizing sales orders with purchase orders, including header price and discounts.

Explore manufacturing strategies: make to stock, make to order, configure to order, and engineer to order, then learn lean manufacturing principles, just-in-time, kanban, and focus on speed, flow, and efficiency.

Explore discrete manufacturing concepts, including bills of materials, routes, and operations, and how BOMs list components and configurations while routes define the production sequence and testing and calibration steps.

Explore process manufacturing, which uses recipes or formulas to produce non-distinctive items like oil, natural gas, and salt, and distinguish it from discrete manufacturing.

Explore the production life cycle in Microsoft Dynamics 365, from created to ended, covering production orders, scheduling types, resource allocation, progress tracking, quality checks, and period closure.

Explore shop floor management, a touch-screen app for production control and manufacturing execution. Configure security, log in with a batch badge, start and track jobs, and report progress and scrap.

Master planning and planning optimization add-in in Dynamics 365 cover static and dynamic plans, net requirements, forecast planning, intercompany planning, and coverage strategies.

Describe the order-to-cash process from customer order to payment, including quotations, sales orders, invoicing, and credit monitoring, and connect pre-sales activities like marketing, leads, and order fulfillment.

Learn to create a sales order in Dynamics 365, assign a customer, select an order type, add items with discounts, and review header details and order statuses.

Explore the fulfilment process for a sales order by reserving stock for the order, then pick and pack to post packing slips using waves automation and various pick methods.

See the procure to pay process from need identification to payment, including rfqs, purchase orders, and two- or three-way matching, to boost efficiency, accuracy, visibility, and supplier compliance.

Explore the purchase order creation process, including creating and approving a PO, confirming it, processing product receipts, and reviewing vendor invoices using matching concepts.

Describe how to process purchase order receipts and verify warehouse arrivals against the purchase order using product receipts. Explain PO statuses and when a PO changes to received.

Explore inventory costing models, including standard cost, fifo, lifo, running average, and weighted average, and learn how each method affects cost of goods sold and inventory values.

Explore on-hand inventory capabilities and expected inbound inventory across all warehouses, using filters and dimensions to view physical, reserved, and available stock, with transactions and adjustments.

Explore inventory journals in dynamics 365 like inventory adjustment, movement, transfer, bill of materials, arrival, inventory counting, and tag counting, with notes on posting, costs, and counting detail.

Explore quality management capabilities, including quality orders for incoming items and item sampling options. See concentration tests with a standard of 25 and range 10–30, plus quarantine actions and nonconformances.

Describe use cases for warehouse management systems and how they integrate with sales orders, returns, transfers, production orders, and Kanban, including barcode scanning, tracking, and replenishment.

Explore use cases of transportation management systems for planning inbound and outbound shipments, load building with container templates, and matching freight bills to invoices.

Describe landed cost use cases across voyages, including vessels, journey templates, and modes of delivery; invoice before receipt, split costs, transfer goods, and create accruals and cost estimates.