MB-910: Microsoft Dynamics 365 Fundamentals (CRM)

The MB-910: Microsoft Dynamics 365 Fundamentals (CRM) certification contains the official Microsoft objectives that will provide proper knowledge to the candidates with the goal to upgrade their skills or simply to confirm their knowledge. The main objectives are covering the following topics:

- Describe Dynamics 365 Customer Insights

- Describe Dynamics 365 Sales

- Describe Dynamics 365 Customer Service

- Describe Dynamics 365 Field Service

- Explore the core capabilities of customer engagement apps in Dynamics 365

This study guide includes explanations for both correct and incorrect answers, providing future candidates to learn and understand the concepts and methodologies that are appended to the MB-910: Microsoft Dynamics 365 Fundamentals (CRM) exam objectives while going through the practice exam.

Each of the exams grants the learner with a time length of 90 minutes in order to respond to the exam questions. The idea is to provide candidates with extended time to learn and confirm their skills while preparing for the certification.

The intent here is not a “run against the clock” training exam. It is focused on providing the proper knowledge in regards to server administrators managing simple or complex server environments.

At the end of this study guide, candidates will be better prepared for the official MB-910: Microsoft Dynamics 365 Fundamentals (CRM).