MB-220: Dynamics 365 Marketing Functional Practice Test 2026

MB-220: Microsoft Dynamics 365 Customer Insights Functional Consultant Associate Practice Exam is designed to assess the knowledge and skills of individuals who are looking to become certified as a Microsoft Dynamics 365 Customer Insights Functional Consultant Associate. This exam is intended for individuals who have a strong understanding of the Microsoft Dynamics 365 Customer Insights platform and its functionality, as well as experience working with the platform in a professional setting.

This exam covers a wide range of topics related to Microsoft Dynamics 365 Customer Insights, including data management, data integration, data visualization, and customer segmentation. Candidates will be tested on their ability to configure and customize the platform to meet the needs of their organization, as well as their understanding of best practices for using the platform to drive business outcomes.

To pass the MB-220 exam, candidates must demonstrate their ability to perform a variety of tasks related to Microsoft Dynamics 365 Customer Insights, including creating and managing customer profiles, analyzing customer data, and creating actionable insights based on that data. Candidates will also be tested on their ability to use the platform to drive customer engagement and improve business performance.

This exam consists of multiple-choice questions, case studies, and scenario-based questions that require candidates to apply their knowledge and skills to real-world situations. Candidates will have a limited amount of time to complete the exam, so it is important to be well-prepared and familiar with the material before attempting the exam.

To prepare for the MB-220 exam, candidates are encouraged to review the exam objectives and study materials provided by Microsoft. These materials cover all of the topics that will be tested on the exam and provide valuable insights into the skills and knowledge that candidates need to pass the exam successfully.

Overall, the MB-220: Microsoft Dynamics 365 Customer Insights Functional Consultant Associate Practice Exam is a comprehensive assessment of an individual's knowledge and skills related to Microsoft Dynamics 365 Customer Insights. By passing this exam, candidates can demonstrate their expertise in using the platform to drive business outcomes and improve customer engagement.

MB-220 Dynamics 365 Marketing Functional Consultant Exam Summary:

• Exam Name : Microsoft Certified - Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate

• Exam code: MB-220

• Exam voucher cost: $165 USD

• Exam languages: English, Japanese, Korean, and Simplified Chinese

• Exam format: Multiple-choice, multiple-answer

• Number of questions: 40-60 (estimate)

• Length of exam: 120minutes

• Passing grade: Score is from 700-1000.

  
  

MB-220 Dynamics 365 Marketing Functional Consultant Exam Syllabus Topics:

• Configure Dynamics 365 Customer Insights – Journeys

• Manage segments and preferences

• Manage leads, contacts, and accounts

• Manage marketing channels

• Manage journeys

• Manage events and webinars

Overall, the MB-220: Microsoft Dynamics 365 Customer Insights Functional Consultant Associate Practice Exam is an essential tool for anyone looking to achieve certification in this area. With its comprehensive coverage of key topics, detailed explanations, and realistic exam format, it is the perfect resource to help you succeed in your certification journey.