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Mastering Workplace Communication Skills
Rating: 4.6 out of 5(1,361 ratings)
3,581 students

Mastering Workplace Communication Skills

Unlock your potential with the Mastering Workplace Communication Skills course bundle.
Created bySimon Sez IT
Last updated 4/2026
English
English [Auto],Spanish [Auto],

What you'll learn

  • Understand the universal aspects of body language to navigate cultural diversity and communicate effectively.
  • Recognize the importance of active listening in fostering workplace trust and collaboration.
  • Identify the importance of face-to-face conversations and their impact on personal and professional lives.
  • Recognize emotional cues in difficult conversations for improved workplace empathy.

Course content

5 sections • 11 lectures • 53m total length

  • Handling Difficult Conversations at Work8:50

    Prepare with self-assessment, set goals, and gather evidence; practice active listening, empathy, and assertive, solution-oriented dialogue to resolve performance issues, conflicts, and organizational changes.

  • READ ME: Essential Information for a Successful Training Experience0:55
  • DOWNLOAD: Infographic0:17

Requirements

  • No previous experience required, suitable for all levels.

Description

This comprehensive package includes "Handling Difficult Conversations at Work: Conversational Tactics for Success," which is designed to equip you with empowering strategies and skills for handling challenging discussions professionally.


"Non-Verbal Communication: Understanding Body Language in the Workplace" is a transformative training that unravels the intricacies of non-verbal communication in the workplace.


“How to Listen: Techniques for More Effective Listening” explores the significance of active listening, unveiling its crucial role in workplace communication and collaboration.


Finally, "The Art of Talking in Person: Essential Skills for Personal and Professional Success" teaches the importance of talking in person and its impact on personal and professional lives.


These courses offer practical strategies, empowering you to grow personally and professionally. This essential bundle can help you gain confidence, enhance productivity, and live a fulfilling life.


Learning Objectives:

  • Understand the universal aspects of body language to navigate cultural diversity and communicate effectively.

  • Recognize the importance of active listening in fostering workplace trust and collaboration.

  • Identify the importance of face-to-face conversations and their impact on personal and professional lives.

  • Recognize emotional cues in difficult conversations for improved workplace empathy.


This bundle includes:

  1. 40+ minutes of video tutorials

  2. 4 individual video lectures

  3. Course infographic to follow along

  4. Certificate of completion

Who this course is for:

  • Anyone who wants to improve their workplace comminication skills.
  • Anyone who communicates with their team, other teams or colleagues, contractors, or suppliers in their workplace.

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