Mastering Leadership Communication

In this video series you'll learn the advanced techniques and considerations that you need to master one of the most important aspects of being a team leader - and that's the art of COMMUNICATION!

We'll discuss how you can be a coach to your teams rather than just a manager, how you can master the one to one meeting and be a great listener. And how about knowing the art of gaining and giving great feedback or giving your team that motivation boost by understanding how to show gratitude?

We'll cover all of that and a lot more - including how to understand when you should keep your mouth shut!

I've been a people manager for over 20 years, and tips in this course are based on all of that experience - both the successes and the failures. And I'm passing that experience right on to you!

In the workplace we all do a LOT of talking. And being able to communicate effectively is one of the key skills that all managers and companies are looking for in their employees. And not everyone is good at it. In fact, the ability to talk a lot or not enough can be a real weakness to some people, and cause their relationships and performance to suffer.

I'm sure you can think of at least two or three people that you work with that just talk too much. Either generally in meetings or just generally. You'll certainly know some people.

We're going to explore some of the reasons WHY people talk too much. And do stick around until the end of the video as I'll be going through a simple three step rule that YOU can use to ensure you are always aware of how much you're talking and whether you need to reign it in.

So, some of the reasons WHY you find people talking too much.

As a leader, dealing with conflict in your teams is a vitally important skill to master. And it's not an easy one to get used to, especially the first couple of times that it happens.

This is because handling these situations is never pleasant, involves awkward and emotional conversations and can involve tough messages. None of which are particularly enjoyable experiences for anyone.

Here are 10 tips for mastering the art of conflict resolution.

In this lecture I'm going to give you 5 tips as to how YOU can be great at expressing your generosity to build better relationships and a more collaborative team.

I'm going to dive into one of the simplest ways to empower your teams and make yourself feel good as well - that's the power of saying thanks.

There are many aspects to the perfect conversation. So many variables at play that determine whether you both get what you want or need from the interaction, and that ensure relationships are enhanced, not damaged.

Psychologists have conducted many studies as to how to ask better questions, how to negotiate properly, and how to manage the relationship in a conversation. But have you ever considered that you could significantly improve the quality of your interactions by becoming a great listener?

If you’re at all serious about wanting to progress at work, develop your career! build those great relationships that everyone talks about then you’re going to have a lot of conversations.

Individual, group, fun, serious, stressful, enjoyable - there are a ton of different types of conversation and also a whole load of interesting moving parts to each one, spanning a wide variety of topics and aspects. It's a fascinating subject - what makes some conversations effective and what makes others a total waste of time.

In this video I'm gonna tell you 5 of the stupidest things that you should never say to your team.

Now if you're watching this then the chances are you're already on the way to being an effective and passionate people manager. You're certainly making the effort to learn, develop skills and evolve your capabilities.

But not everyone is the same. There are some that haven't quite reached that level of desire to self-improve, and then there are those that are, well, not very good.

So if you're hearing these 5 things from your manager, leadership or colleagues then that's a red flag that you might be working with some of these people. And it's certainly a reminder to always be self-aware enough to ensure you don't fall foul of these guaranteed morale destroyers.

So as you can see there's an awful lot to the topic of communication. When someone says that you need to have "good communication skills" or "improve your communication" it's a statement that really doesn’t do justice to the level and breadth of skills and understanding of psychology that is involved.

You can't just flick a switch and be an effective communicator. It takes dedication, study, hard work and a lot of practice.

But becoming a great communicator is certainly achievable. And you'll find that the most effective and dynamic leaders in your organisation will have invested a lot of their time into refining and perfecting the art and psychology of communication.