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Keep shoppingMastering ISO/IEC 17025: 2017
3,566 students
Mastering ISO/IEC 17025: 2017
Quality management requirements for test and calibration laboratories
Created byTim Alcock
Last updated 11/2023
English
What you'll learn
- The fundamental concepts of quality, quality assurance, management and improvement and how this relates to a laboratory environment
- The relationship between ISO/IEC 17025 and other quality standards and the concept of laboratory accreditation
- The detail requirements of each clause of ISO/IEC 17025: 2017
- Pointers relating to documentation and implementing a Laboratory Quality Management System with a view to obtaining accreditation
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Course content
50 sections • 51 lectures • 7h 50m total length
Requirements
- No previous knowledge is required, but an understanding of how a calibration or test laboratory organisation operates would be a benefit. It would be useful if participants had access to a copy of the standard available for use during the course. Unfortunately we are unable to provide copies of ISO/IEC 17025 for copyright reasons.
Description
A comprehensive training course on the requirements of ISO/IEC 17025: 2017 to provide participants with a detail understanding of the concepts and requirements of the standard together with an overview of the steps required to implement the standard with a view to becoming independently accredited. The course covers basic quality concepts such as customer focus, the process approach, continual improvement and risk management. The course addresses the relationship between ISO/IEC 17025 and ISO 9001; the difference between certification and accreditation, an overview of the content of ISO/IEC 17025 followed by an in depth examination of each clause of the standard. These include impartiality, confidentiality, organisation and responsibilities, personnel, facilities and environment, equipment, traceability, purchasing, subcontracting, contract review, methods, sampling, measurement uncertainty, quality control, reporting, complaints, nonconformance handling, IT systems, records, document control, risks and opportunities, corrective action, improvement, internal audit and management review.
The course also covers typical management system documentation structures and a roadmap of the steps required to implement the standard. The course also covers the role of accreditation bodies and the process of obtaining independent recognition as well as the subject of scopes of accreditation.
The course is supported with key pdf slides, a useful graphic representing the standard and features quizzes to allow participants to test their understanding of the content of the standard. Practical exercises are also included in the course for participants to apply specific concept to their own organisations. These are in the form of 'assignments' which can be completed by the participants, but please not that we do not provide direct feedback on these, however each assignment is discussed in the following modules and example answers provided.
We are unable to provide a copy of the ISO/IEC 17025 standard for copyright reasons, but it would be useful if participants could obtain their own copy for reference during the course.
For an introductory awareness course on for test laboratories please see our ISO/IEC 17025: 2017 Induction Training for Test laboratories course. There is no need to attend the induction training course before attending the 'Mastering ISO/IEC 17025' Training course.
Who this course is for:
- This course provides training in the requirements of ISO/IEC 17025: 2017 'General requirements for the competence of testing and calibration laboratories'. It commences with an overview of the principles of Quality Management and improvement in the context of a calibration or testing laboratory. We then look at the relationship with other ISO standards and the concepts of certification and accreditation. An overview of the content and structure of the standard is then provided, followed by a detailed discussion of the specific requirements and implications of the standard. The course also provides an overview of typical quality management system structures and on the steps required to implement the standard and to obtain accreditation. Short quizzes are included at the end of each modules as part of the video presentation to test your knowledge. It would be useful if participants have a copy of ISO/IEC 17025:2017 when taking the course. Unfortunately this can not be provided as part of the course materials for copyright reasons.