Healthcare Management & Administration Masterclass

Name: Healthcare Management & Administration Masterclass
Rating: 4.5 (16 reviews)

Master hospital operations, healthcare finance, quality improvement, compliance, workforce, and population health strate

Role Play

Highest Rated

Created byISO Horizon

Last updated 6/2026

English

What you'll learn

Map the organizational structures of hospitals, health systems, integrated delivery networks, and accountable care organizations
Compare reimbursement models including fee-for-service, capitation, bundled payments, and value-based purchasing
Navigate Medicare, Medicaid, and commercial payer systems with confidence and context
Lead revenue cycle improvements that reduce denials and accelerate cash flow
Apply PDSA, Lean, and Six Sigma to real healthcare quality and safety problems
Build a patient safety culture grounded in just-culture principles and high-reliability practice
Manage physician relations, nursing retention, credentialing, and interprofessional teams
Interpret major healthcare regulations including EMTALA, Stark Law, and the Anti-Kickback Statute
Evaluate EHR systems, interoperability standards, and health information governance practices
Design strategic plans and population health initiatives that improve community outcomes

Course content

21 sections • 33 lectures

The Healthcare Ecosystem Landscape11:01
Healthcare in any developed nation is delivered by a sprawling ecosystem of providers, payers, regulators, manufacturers, and patients, and understanding the players is the first step to managing within it. This lecture maps the full landscape from acute care hospitals and ambulatory clinics to insurance companies, pharmaceutical firms, medical device makers, government agencies like CMS and HHS, accreditors, professional associations, and the patients and communities they all serve. You will see how money, information, and patients flow between these stakeholders, why fragmentation creates both opportunities and frustrations, and how a manager's job changes depending on where they sit in the ecosystem. Concrete examples drawn from a typical patient journey anchor the abstract structure in something tangible.
Hospitals and Their Organizational Models9:57
Hospitals come in many flavors — community, academic medical centers, critical access, specialty, for-profit, nonprofit, and government-owned — and each one carries a distinct mission, funding model, and governance structure. This lecture breaks down the major hospital types you will encounter, explains how a typical hospital organizes itself into clinical departments, administrative divisions, and a medical staff structure, and clarifies the relationship between the board of trustees, the CEO, the chief medical officer, the chief nursing officer, and department chairs. You will also explore matrix reporting relationships, the unusual dual hierarchy of medical staff and administration that distinguishes hospitals from other organizations, and how hospital size and ownership shape strategic priorities and management style.
Clinics, Ambulatory Care, and Specialty Practices13:42
Most healthcare encounters never happen inside a hospital. Ambulatory care — primary care offices, specialty clinics, urgent care centers, ambulatory surgery centers, and retail clinics — is where the majority of medicine is practiced, and managing these settings demands a different toolkit than inpatient management. This lecture walks you through the major ambulatory care models, the economics of physician practices ranging from solo practitioners to large multispecialty groups, and the operational rhythms of high-volume outpatient sites. You will learn how appointment scheduling, throughput, supply management, and physician productivity drive financial performance in clinic settings, and how independent practices differ from hospital-owned outpatient networks in culture, governance, and strategy.
Health Systems and Integrated Delivery Networks8:31
When hospitals merge, acquire clinics, employ physicians, and partner with insurers, they become health systems and sometimes integrated delivery networks that span a region or even a country. This lecture explains why consolidation has reshaped healthcare over the past three decades, the difference between a loose health system and a true integrated delivery network, and the strategic advantages large systems pursue including market leverage, care coordination, capital access, and economies of scale. You will see how systems are organized at corporate, regional, and facility levels, what synergies they aim to capture in shared services and contracting, and the persistent challenges of integrating cultures, technology, and clinical workflows across acquired entities.
Accountable Care Organizations Explained10:06
Accountable care organizations are voluntary networks of providers who agree to be jointly accountable for the cost and quality of care for a defined population, sharing in savings when they perform well and sometimes in losses when they do not. This lecture explains the origins of ACOs in the Affordable Care Act, the difference between Medicare Shared Savings Program tracks, commercial ACOs, and Medicaid ACOs, and how risk-sharing arrangements push providers toward coordinated, preventive, and cost-conscious care. You will learn how ACOs are governed, how attribution and benchmarking determine financial rewards, what infrastructure ACOs need to succeed, and why some thrive while others struggle to deliver on the promise of value-based care.
Section 1 Quiz: Healthcare Organizational Structures and Leadership
Roleplay: Healthcare Organizational Structures and Leadership

How Healthcare Gets Paid: A Big-Picture Overview7:52
Healthcare financing is a maze of payers, contracts, formulas, and incentives that can baffle even seasoned managers. This lecture provides the foundational map, walking you through the four-party transaction unique to healthcare — patient, provider, payer, and employer or government sponsor — and showing how money flows from premium payments and tax revenue through insurance companies to providers and ultimately into the wages of clinical and administrative staff. You will see why healthcare prices are so opaque, how negotiated rates differ wildly from posted sticker prices, why uncompensated care must be cross-subsidized, and why understanding the cash flow is essential before you can manage budgets, contracts, or strategy in any healthcare setting.
Private Insurance and Commercial Payers8:04
Commercial insurers like UnitedHealth, Anthem, Aetna, Cigna, and regional Blue Cross plans cover roughly half of all Americans through employer-sponsored or individual market products, and they set the competitive baseline for provider revenue. This lecture demystifies how private insurance works, including the difference between HMOs, PPOs, EPOs, and high-deductible health plans paired with health savings accounts. You will learn how premiums, deductibles, copayments, coinsurance, and out-of-pocket maximums fit together, how employer self-insurance differs from fully insured arrangements, and how provider networks, prior authorization, and utilization management influence both patient experience and provider revenue. Real-world examples make the alphabet soup of plan designs concrete.
Medicare Demystified8:51
Medicare is the federal health insurance program for Americans aged 65 and older, certain younger people with disabilities, and patients with end-stage renal disease, and it is the single largest payer in the United States. This lecture breaks Medicare into its four parts — Part A for hospital coverage, Part B for outpatient services, Part C for Medicare Advantage managed care plans, and Part D for prescription drugs — and explains how each is financed and administered. You will learn how Medicare sets prices through prospective payment systems like DRGs and the Physician Fee Schedule, why Medicare's decisions ripple across the entire payer market, and how Medicare Advantage is reshaping competition among insurers and providers.
Medicaid and Safety-Net Coverage11:30
Medicaid is the joint federal-state program covering low-income individuals, families, children, pregnant women, the elderly, and people with disabilities, and it is the largest source of health coverage by enrollment in the United States. This lecture explains how Medicaid eligibility, benefits, and reimbursement vary dramatically from state to state, the role of Medicaid managed care organizations that now serve the majority of enrollees, and how the Affordable Care Act expanded Medicaid in participating states. You will also explore the safety-net providers that disproportionately serve Medicaid and uninsured patients — federally qualified health centers, public hospitals, and free clinics — and the unique financial and operational challenges of caring for low-income populations.
Global Comparisons: Single-Payer and Multi-Payer Models9:03
Healthcare financing looks very different around the world, and comparing systems sharpens your understanding of any one of them. This lecture surveys major international models including the United Kingdom's single-payer National Health Service, Canada's provincial single-payer system, Germany's multi-payer social insurance model, the Netherlands' regulated competition approach, and Singapore's mixed savings-and-subsidy system. You will see how each balances access, cost, quality, and choice, what trade-offs every system inevitably makes, and what lessons each offers for managers operating in or comparing themselves to the United States. The comparison clarifies why no system is perfect and why financing design profoundly shapes provider behavior and patient experience.
Reimbursement Models from Fee-for-Service to Value-Based Care11:50
How providers get paid drives what they do. This lecture compares the major reimbursement models that dominate healthcare today — traditional fee-for-service, capitation, bundled or episode-based payments, pay-for-performance, shared savings, and full risk-based contracts under value-based purchasing. You will learn the incentive structure each model creates, why fee-for-service rewards volume while capitation rewards efficiency, how bundled payments align incentives around episodes of care like joint replacements, and how the Center for Medicare and Medicaid Innovation has piloted dozens of alternative payment models. Concrete examples illustrate the operational, clinical, and cultural changes providers must make to thrive under each model and how leaders sequence the transition.
Section 2 Quiz: Healthcare Financing and Payer Systems
Roleplay: Healthcare Financing and Payer Systems

The Revenue Cycle from Patient Registration to Payment9:37
The revenue cycle is the lifeblood of any healthcare provider, encompassing every step from the moment a patient is scheduled to the moment cash hits the bank. This lecture walks through the full cycle — registration, insurance verification, prior authorization, charge capture, coding, claim submission, payment posting, denial management, and patient collections — and explains how breakdowns at any step cost providers millions in lost or delayed revenue. You will see how front-end accuracy prevents back-end pain, why clean claim rates and days in accounts receivable are the cycle's vital signs, and how revenue cycle leaders coordinate across registration, clinical, coding, and billing teams to keep cash flowing reliably.
Coding, Billing, and Claims Management10:56
Medical coding translates clinical encounters into the standardized alphabet soup of ICD-10 diagnosis codes, CPT and HCPCS procedure codes, and DRG groupings that determine how much a provider gets paid. This lecture explains how coders work from physician documentation, how billers assemble those codes into claims sent to payers, and how clean claim rates, coding accuracy, and documentation quality directly drive reimbursement. You will learn the difference between professional and facility billing, why upcoding and downcoding both create problems, how compliance and audit risk shape the function, and what role computer-assisted coding and artificial intelligence tools play in modern coding operations.
Denials, Appeals, and Collection Strategies8:59
Even the best-run revenue cycles see five to fifteen percent of claims denied on first submission, and recovering that revenue is a discipline of its own. This lecture explores the most common denial reasons — eligibility issues, missing authorizations, coding errors, medical necessity disputes, and timely filing failures — and walks through the structured process of identifying root causes, appealing wrongful denials, and preventing recurrence. You will also learn how providers manage patient-responsibility collections in an era of high deductibles, including price estimation tools, financial counseling, payment plans, and charity care policies, and how overly aggressive collections can backfire on reputation, access, and community trust.
Budgeting and Financial Planning for Healthcare Organizations9:15
Healthcare budgets are unlike budgets in any other industry because revenue depends on payer mix, case mix, and volume that managers can only partially control. This lecture explains the annual budgeting process in a typical hospital or health system, covering operating budgets, capital budgets, cash budgets, and the volume-based statistical assumptions that drive everything. You will learn how finance teams build pro forma statements, allocate overhead across departments, work with department managers on staffing and supply plans, and use rolling forecasts and variance analysis to course-correct during the year. The mechanics of zero-based, incremental, and flexible budgeting are made concrete with healthcare-specific examples.
Cost Accounting and Service Line Profitability9:53
To run a healthcare organization strategically, leaders need to know which services make money, which lose money, and why. This lecture introduces healthcare cost accounting, explaining how direct and indirect costs are tracked, how step-down allocation and activity-based costing assign overhead, and how contribution margin analysis reveals the true economics of service lines like cardiology, orthopedics, oncology, and obstetrics. You will see why a single service can be profitable on commercial payers and unprofitable on Medicaid, how managers use cost data to negotiate contracts and prioritize investments, and why poor cost accounting is one of the most common blind spots in struggling healthcare organizations.
Section 3 Quiz: Revenue Cycle and Financial Operations
Roleplay: Revenue Cycle and Financial Operations

The Quality Imperative in Modern Healthcare8:25
Modern healthcare leaders cannot separate quality from finance, strategy, or operations — payers, regulators, employers, and patients all demand measurable performance, and organizational reputations rise or fall on outcomes. This lecture frames the quality imperative by tracing landmark reports like the Institute of Medicine's To Err Is Human and Crossing the Quality Chasm, the six aims of high-quality care defined as safe, effective, patient-centered, timely, efficient, and equitable, and the way quality results have become public through Hospital Compare, Leapfrog, and payer scorecards. You will see how quality drives reimbursement under value-based purchasing, why preventable harm is both a moral and financial issue, and how leaders set the tone for improvement.
Quality Improvement Methods: PDSA, Lean, and Six Sigma11:21
Three improvement methodologies dominate healthcare quality work — Plan-Do-Study-Act cycles for rapid testing, Lean for waste reduction and flow, and Six Sigma for defect reduction through statistical rigor. This lecture explains how each method works, when to reach for which one, and how leading healthcare systems like Virginia Mason and ThedaCare embedded Lean into daily management. You will learn the structure of a PDSA cycle and how to scope a small test of change, the eight wastes of Lean and tools like value stream mapping and 5S, and the DMAIC framework of Six Sigma with realistic examples like reducing surgical site infections or improving emergency department throughput.
Building a Patient Safety Culture9:48
Patient safety is the foundation of healthcare quality, and culture is what determines whether errors get caught, reported, learned from, or quietly repeated. This lecture explores how high-reliability organizations approach safety, the principles of just culture that balance accountability with learning, and the structured tools leaders use including event reporting systems, root cause analysis, failure modes and effects analysis, and daily safety huddles. You will see how psychological safety lets frontline staff speak up about hazards, why blaming individuals usually misses systemic causes, and how organizations like the Veterans Health Administration and Solutions for Patient Safety have driven dramatic reductions in preventable harm through cultural change.
Clinical Governance and Physician Oversight11:28
Clinical governance is the framework through which healthcare organizations are accountable for the quality of clinical care, and it sits at the often delicate intersection of medical staff autonomy and organizational responsibility. This lecture explains the structure of medical staff committees including credentials, peer review, quality improvement, and pharmacy and therapeutics, and how the medical staff bylaws govern privileging, peer review, and disciplinary action. You will learn how chief medical officers partner with medical staff leadership, how Ongoing Professional Practice Evaluation and Focused Professional Practice Evaluation work, and why effective clinical governance requires both data transparency and durable trust between administrators and physicians.
Accreditation Bodies: Joint Commission, NCQA, and Beyond11:31
Accreditation is how healthcare organizations demonstrate to payers, regulators, and the public that they meet baseline standards of safety and quality. This lecture introduces the major accrediting bodies — The Joint Commission for hospitals and many other settings, DNV and HFAP as Medicare deemed alternatives, the National Committee for Quality Assurance for health plans and patient-centered medical homes, the Accreditation Association for Ambulatory Health Care, and CARF for rehabilitation. You will see how accreditation surveys work, what continuous readiness means in practice, how tracer methodology probes real care processes, and why losing accreditation can threaten an organization's Medicare participation and even its survival.
Quality Metrics, Reporting, and Benchmarking9:33
If you cannot measure it, you cannot manage it, and healthcare drowns in metrics ranging from clinical outcomes to patient experience to operational efficiency. This lecture sorts the metric landscape into structure, process, and outcome measures using the Donabedian framework, explains the major public reporting programs including CMS Star Ratings, Hospital Compare, HEDIS, and CAHPS surveys, and shows how benchmarking against peer organizations turns raw numbers into actionable insights. You will learn how to build a balanced scorecard for a department or service line, why risk adjustment matters when comparing outcomes across populations, and how dashboards and run charts make performance visible at every level of the organization.
Section 4 Quiz: Quality, Patient Safety, and Accreditation
Roleplay: Quality, Patient Safety, and Accreditation

Physician Relations and Medical Staff Management12:33
Physicians sit at the heart of clinical decision-making and account for the majority of healthcare spending through their orders, yet most are not direct employees of the organizations where they practice. This lecture explores the unique dynamics of physician relations, including the difference between employed, contracted, and independent medical staff, the role of physician compensation models like RVU-based pay, salary plus incentive, and quality bonuses, and the strategic importance of physician engagement to organizational performance. You will learn how administrators build trust with medical staff, manage conflict over resources and policy, and align physician incentives with organizational goals without crossing legal lines around inducements and referrals.
Nursing Workforce Challenges and Retention8:17
Nursing is the largest healthcare profession and the largest single line item in most hospital budgets, and managing the nursing workforce well is one of the highest-leverage things any healthcare leader can do. This lecture covers the structure of the nursing workforce including registered nurses, advanced practice registered nurses, licensed practical nurses, and unlicensed assistive personnel, the persistent national nursing shortage, the financial and clinical cost of turnover, and the evidence linking nurse staffing ratios to patient outcomes. You will explore retention strategies including shared governance, clinical ladders, flexible scheduling, magnet recognition, and the leadership behaviors that ultimately determine whether nurses stay or leave.
Credentialing and Privileging Explained10:38
Credentialing verifies that a clinician has the education, training, licensure, and history they claim, while privileging authorizes them to perform specific procedures or treat specific conditions within an organization. This lecture walks through the credentialing process step by step, from primary source verification of medical school, residency, and board certification to checks against the National Practitioner Data Bank, state licensure boards, and the Office of Inspector General's exclusion list. You will learn how privileging decisions are made by department chairs and the medical executive committee, how delineation of privileges varies between hospitals and ambulatory settings, and why credentialing errors can expose an organization to enormous liability.
Building Effective Interprofessional Care Teams8:23
Modern healthcare is too complex for any single profession to deliver alone, and the best outcomes emerge from interprofessional teams that include physicians, nurses, pharmacists, social workers, therapists, technicians, and care coordinators working in concert. This lecture explains the evidence base for interprofessional practice, the TeamSTEPPS framework developed by AHRQ for team training, and the structures including bedside rounds, daily huddles, shared care plans, and integrated workflows that turn a group of professionals into a true team. You will learn how leaders break down hierarchies and silos, define clear roles and accountabilities, and use simulation training to build the communication skills that prevent errors.
Combatting Burnout and Promoting Wellbeing8:50
Burnout among physicians, nurses, and other healthcare workers reached crisis levels even before the COVID-19 pandemic and has only intensified since, threatening both workforce stability and patient safety. This lecture defines burnout using the Maslach framework of exhaustion, depersonalization, and reduced personal accomplishment, traces its drivers including workload, loss of control, insufficient reward, poor community, unfairness, and value conflict, and surveys the system-level interventions that actually work. You will explore the difference between resilience training, which often misses the point, and operational changes that reduce administrative burden, improve scheduling, redesign workflows, and signal genuine leadership commitment to workforce wellbeing.
Section 5 Quiz: Healthcare Workforce and Human Resources
Roleplay: Healthcare Workforce and Human Resources

Health Information Management and EHR Systems8:58
Health information management governs how patient data is captured, stored, protected, and used across the healthcare enterprise. This lecture introduces the discipline of HIM, the role of certified electronic health record systems from vendors like Epic, Cerner, MEDITECH, and Allscripts, and the workflow implications of moving from paper to digital records. You will learn what an EHR actually does — order entry, clinical documentation, results review, decision support, patient portals, and analytics — how HIM professionals manage release of information, document integrity, and chart audits, and why EHR optimization and governance are among the most important and underappreciated jobs in any modern healthcare organization.
Interoperability and the Future of Connected Care11:30
For decades, healthcare data sat trapped inside proprietary EHR systems that could not talk to one another, fragmenting patient care and frustrating clinicians. This lecture explains interoperability — the ability of systems to exchange and use data — and the standards that make it possible, including HL7, FHIR, the United States Core Data for Interoperability, and the Trusted Exchange Framework and Common Agreement. You will see how health information exchanges, the 21st Century Cures Act's information blocking rules, and patient-facing APIs are slowly stitching the data fabric together, what challenges remain around data quality, identity matching, and consent, and how leaders should treat interoperability as a strategic enabler.
Navigating Healthcare Regulations: EMTALA, Stark, and Anti-Kickback11:46
Healthcare is one of the most heavily regulated industries in the world, and a handful of laws carry outsized consequences for managers. This lecture demystifies three of the most important — the Emergency Medical Treatment and Labor Act or EMTALA, which requires emergency departments to screen and stabilize anyone who presents regardless of ability to pay; the Stark Law, which restricts physician self-referrals to entities with which they have a financial relationship; and the Anti-Kickback Statute, which criminalizes payments intended to induce referrals of federally reimbursed business. You will see real enforcement actions, the safe harbors that protect legitimate arrangements, and the compliance programs every organization needs.
Strategic Planning in Healthcare Organizations8:51
Strategic planning in healthcare requires balancing community mission, financial sustainability, regulatory constraints, technological disruption, and competitive pressure in ways that few other industries demand. This lecture walks through the strategic planning process, from environmental scanning using PESTEL and Porter's Five Forces tailored to healthcare, through SWOT analysis, mission and vision setting, strategic goal development, and execution through balanced scorecards and operating plans. You will see how systems decide which service lines to grow, which to exit, which markets to enter, and which partnerships to pursue, and why strategy must be revisited continuously as policy, payment, and patient expectations shift beneath leaders' feet.
Marketing Healthcare Services Ethically and Effectively8:54
Marketing in healthcare is different from marketing in other industries — patients are not typical consumers, services are often urgent or fearful, regulations restrict claims, and the line between marketing, patient education, and inducement matters legally. This lecture covers the strategic marketing process applied to healthcare, segmentation and targeting of patient and physician audiences, branding for hospitals and health systems, and the marketing mix of service design, pricing transparency, location and access, and promotion through digital channels, community outreach, and physician liaison teams. You will learn how reputation, online reviews, and patient experience scores have become marketing assets and where the ethical guardrails are.
Population Health Management and the Future of Care11:04
Population health management shifts the unit of accountability from the individual encounter to the health of a defined group of people over time, and it is the strategic logic behind much of the value-based care movement. This lecture defines population health, distinguishes it from traditional public health, and explains the core capabilities organizations need to manage populations effectively including risk stratification, care management for high-risk patients, preventive outreach, social determinants of health interventions, and analytics that connect clinical, claims, and community data. You will explore how ACOs, integrated systems, and Medicaid managed care plans build these capabilities and what population health means for tomorrow's leaders.
Section 6 Quiz: Information, Compliance, and Strategic Direction
Roleplay: Information, Compliance, and Strategic Direction

Requirements

Basic familiarity with healthcare terminology is helpful but not required
Comfort reading basic numbers, percentages, and simple charts
Curiosity about how healthcare organizations operate behind the scenes
No prior business, finance, or management coursework required
An interest in the policy, finance, and leadership side of medicine

Description

This course contains the use of artificial intelligence.

Healthcare is the most complex industry on the planet — multi-trillion-dollar budgets, life-or-death stakes, dense regulation, and a workforce that includes everyone from custodians to neurosurgeons. Running a hospital, clinic, or health system requires far more than clinical knowledge; it demands a mastery of finance, operations, policy, quality, and human behavior. Whether you are stepping into a management role for the first time or sharpening the skills you already use every day, understanding the business of healthcare is what separates leaders who thrive from those who simply survive in a relentless environment.

This course walks you through the full landscape of healthcare management and administration in plain English. You will explore how hospitals, ambulatory clinics, integrated delivery networks, and accountable care organizations are structured and governed. You will learn how money actually moves through the system, from fee-for-service and capitation to bundled payments and value-based purchasing, and how Medicare, Medicaid, and commercial insurers shape every clinical decision. You will dive into revenue cycle management, budgeting and cost accounting, quality improvement methodologies like PDSA, Lean, and Six Sigma, patient safety culture, accreditation through The Joint Commission and NCQA, and the regulatory minefield of EMTALA, Stark Law, and Anti-Kickback compliance.

You will also build practical knowledge of healthcare human resources, including physician relations, nursing workforce strategy, credentialing and privileging, interprofessional teams, and burnout prevention, alongside the technology backbone of modern care including electronic health records, interoperability standards like HL7 and FHIR, and health information management. The course is designed for healthcare administration students, practicing hospital managers, practice administrators, aspiring healthcare executives, and clinicians moving into management positions. No prior business degree is required, only curiosity and a willingness to think systemically about how care gets delivered, paid for, and improved across communities and populations.

What sets this course apart is its commitment to clarity. Every concept is grounded in real organizational examples, every framework is connected to the daily decisions managers actually face, and every lecture builds toward a coherent picture of how a high-performing healthcare organization works. By the end you will be able to read a payer contract, evaluate a service line, lead a quality improvement project, navigate a regulatory audit, and contribute to strategic planning conversations with confidence. Enroll now and start building the management toolkit modern healthcare leaders need to succeed.

Who this course is for:

Healthcare administration students preparing for their first management role
Practicing hospital managers and department directors sharpening their skills
Medical practice administrators running clinics and physician groups
Aspiring healthcare executives building toward C-suite leadership positions
Clinicians transitioning from bedside care into administrative roles

Healthcare Management & Administration Masterclass

What you'll learn

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Course content

Section 1: Healthcare Organizational Structures and Leadership6 lectures • 53min

Section 2: Healthcare Financing and Payer Systems7 lectures • 57min

Section 3: Revenue Cycle and Financial Operations6 lectures • 49min

Section 4: Quality, Patient Safety, and Accreditation7 lectures • 1hr 2min

Section 5: Healthcare Workforce and Human Resources6 lectures • 49min

Section 6: Information, Compliance, and Strategic Direction7 lectures • 1hr 1min

Healthcare Management Foundations0

Strategic Planning and Operations0

Financial Management and Revenue Cycle0

Human Resources and Leadership0

Requirements

Description

Who this course is for: