
Explore end-to-end supply chain dynamics, from information and cash flows to vertical and lateral integrations, ERP maturation, and orchestrated, data-driven forecasting and market analysis.
Explore basics of forecasting across industries, including time series and causal forecasting, data preparation, visualization, seasonality, and common error metrics like MAPE and MSE, and near-term accuracy considerations.
Explores how technology choices shape a supply chain's visibility, velocity, and bottlenecks, covering IT requirements, ERP/WMS/TMS integration, and evaluating efficient, resilient, and responsive supply chains.
Learn how to measure and improve supply chain performance with objective metrics for quality and time, set benchmark targets, and use KPIs, balanced scorecard, and score models to drive improvement.
Explore make versus buy, outsourcing and offshoring, and total cost of ownership to optimize supplier risk, lead times, and supply chain decisions.
Learn supplier evaluation and negotiation with a focus on total cost of ownership and CSR for long-term partnerships. Understand contract types, payment terms, and trading exchanges to optimize procurement value.
Learn how demand planning and sop feed the master production schedule. Explore capacity planning, mrp, crp, atp, and available-to-promise to balance supply and demand.
Explore the difference between metrics and KPIs, and how balanced scorecards set baselines and targets across finance, customers, internal processes, and improvement using Six Sigma and TQM.
Explore logistics fundamentals, from warehousing, transportation, and inventory management to cross-docking, postponement, and reverse logistics, with insights on export and import, incoterms, and free trade zones.
Develop a customer-centric CRM strategy using data-driven segmentation from a customer data warehouse, marketing automation, and lifecycle management to maximize lifetime value across B2B and B2C.
Explore supplier relationship management (SRM) within CRM to streamline end-to-end procurement—RFQ, RFP, tendering, and contract management—with data-driven supplier segmentation and co-location.
Explore qualitative and quantitative risk, identify probability and impact, and rank top risks for focused mitigation. Build a risk register, define risk appetite and threshold, and apply proactive response strategies.
Align organizational, business, and supply chain strategies using value stream mapping, lean methods, and forecast versus demand driven models to deliver value, agility, and customer service.
Explore economic, environmental, and social sustainability in supply chains. Learn about short-term vs long-term planning, governance, and ESG and ISO reporting frameworks.
The Certified Supply Chain Professional (CSCP) certification, offered by APICS (now part of ASCM), focuses on enhancing a professional's skills and knowledge in supply chain management. The course covers the end-to-end process of supply chain operations and aims to provide a comprehensive understanding of how supply chain strategies and operations are integrated within an organization.
Course content typically includes:
Supply Chain Design:
Key elements in supply chain design, such as facilities, inventory, transportation, and supply chain network optimization.
Understanding of supplier and customer relationship management.
Supply Chain Planning:
Demand forecasting, sales and operations planning (S&OP), and inventory management techniques.
Understanding of production planning, capacity management, and resource scheduling.
Supply Chain Execution:
Managing production, logistics, and transportation activities.
Executing effective warehousing, order fulfillment, and procurement processes.
Supply Chain Improvement and Technology:
Role of technology in optimizing supply chain performance (e.g., ERP, automation, and AI).
Lean principles, Six Sigma, and continuous improvement methodologies applied to supply chain.
Global Supply Chain:
Managing supply chain risks, dealing with international logistics, and understanding regulatory requirements.
Sustainable supply chain practices and ethical considerations in global supply chains.
Performance Measurement and Evaluation:
Key performance indicators (KPIs) for supply chain activities and strategies for improving operational efficiency.
Learning Outcomes: Upon completion, individuals are expected to have a solid understanding of how to optimize supply chains, enhance operational efficiencies, and create value across global supply chains. The CSCP certification is designed for professionals in roles such as supply chain managers, operations managers, logistics managers, and other professionals involved in supply chain operations.