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Keep shoppingMastering Crisis Management: Aligned with ISO 22361
New
15 students
Mastering Crisis Management: Aligned with ISO 22361
Learn to anticipate, prepare for, respond to, and recover from crises with a practical approach based on ISO 22361.
Created byshalom david
Last updated 8/2026
English
What you'll learn
- Explain the principles and framework of ISO 22361 and understand how it supports effective crisis management in organizations.
- Establish and lead a Crisis Management capability, including governance, roles, decision-making structures, and executive leadership during a crisis.
- Apply proven crisis management practices to assess situations, make timely decisions under uncertainty, coordinate communications, and manage stakeholders
- Evaluate your organization's crisis management readiness and identify practical improvements to strengthen organizational resilience and alignment with ISO22361
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Course content
31 sections • 60 lectures • 9h 1m total length
Requirements
- No prior knowledge of ISO 22361 is required. The course explains the standard from the fundamentals to practical implementation. A basic understanding of organizations and business operations is helpful but not essential. An interest in crisis management, organizational resilience, business continuity, risk management, emergency management, or executive leadership will help you get the most from the course. No special software or equipment is required—only a computer, tablet, or mobile device with internet access. All concepts are explained using practical examples, making the course suitable for both newcomers and experienced professionals.
Description
Build practical crisis management capability aligned with ISO 22361.
This is an independently developed educational course aligned with the principles and guidance of ISO 22361. It is not an official ISO course and is not affiliated with, endorsed by, or certified by ISO.
Crises place organizations under extraordinary pressure. Information may be incomplete, consequences may evolve rapidly, stakeholders demand answers, and leaders must make critical decisions under uncertainty.
This course provides a structured and practical approach to crisis management using the principles and guidance of ISO 22361.
You will learn how organizations can anticipate emerging crises, recognize early warning signals, assess escalating situations, establish effective crisis management structures, and prepare a Crisis Management Team (CMT) to operate effectively under pressure.
The course takes you through the complete crisis management lifecycle—from anticipation and preparedness through response, communication, recovery, and continual improvement.
You will learn how to:
Understand the nature of crises and how they differ from incidents and issues
Apply crisis management principles and guidance aligned with ISO 22361
Identify early warning signals and escalation triggers
Assess crisis situations, consequences, uncertainty, and emerging risks
Develop and operate a Crisis Management Plan
Establish CMT roles, responsibilities, governance, and operating rhythm
Build situational awareness using SITREPs and a Common Operating Picture
Support structured decision-making under pressure
Manage crisis communications and stakeholder expectations
Coordinate the transition from crisis response to recovery
Develop crisis management competence through training and exercises
Conduct post-crisis reviews and turn lessons identified into continual improvement
Throughout the course, practical examples and downloadable resources help translate crisis management concepts into real organizational practice.
The course concludes by showing how the knowledge developed throughout the program can be translated into a structured approach for implementing and maintaining crisis management capability within an organization.
This course is suitable for crisis managers, business continuity and resilience professionals, risk managers, security professionals, emergency managers, senior leaders, consultants, and anyone responsible for preparing an organization to manage major disruptions and crises.
Who this course is for:
- Executives and senior leaders who are responsible for leading organizations through crises and making high-impact decisions under pressure. Business Continuity, Crisis Management, Disaster Recovery, Operational Resilience, and Risk Management professionals seeking to implement or improve crisis management capabilities aligned with ISO 22361. Emergency management, security, and resilience practitioners who want to integrate international best practices into their organizations. Managers, team leaders, and Crisis Management Team (CMT) members responsible for crisis preparedness, response, and organizational coordination. Consultants and auditors who advise organizations on crisis management, organizational resilience, and ISO-based management systems. Students and professionals looking to build practical knowledge of modern crisis management using an internationally recognized framework. This course is not intended for first responders or tactical emergency response personnel. Its primary focus is on strategic and organizational crisis leadership, governance, executive decision-making, and managing organizations through complex crises.