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Master ServiceNow CIS Risk and Compliance Essentials
Rating: 4.3 out of 5(73 ratings)
280 students

Master ServiceNow CIS Risk and Compliance Essentials

ServiceNow Certified Implementation Specialist - Risk and Compliance, Policies, Risks, and Reporting for Success.
Created byMuhammad Usman Anwar
Last updated 9/2025
English
English [Auto],

What you'll learn

  • Understand the core concepts of governance, risk, and compliance (GRC) in ServiceNow
  • Navigate and utilize ServiceNow Risk and Compliance applications effectively
  • Define and manage policies, standards, and controls within the platform
  • Collect compliance evidence, perform attestations, and conduct continuous monitoring
  • Identify, assess, and score risks using different methodologies
  • Manage the full risk lifecycle, from identification to monitoring
  • Plan and implement risk response and mitigation strategies
  • Execute audits, track findings, and manage remediation efforts
  • Integrate risk and compliance with vendor management and business objectives
  • Use dashboards, indicators, and metrics for tracking and reporting
  • Leverage performance analytics for compliance and risk reporting
  • Automate workflows and notifications to streamline GRC processes
  • Apply best practices for maintaining and scaling ServiceNow Risk and Compliance applications
  • Utilize GRC Workbench for effective implementation and management

Course content

7 sections • 27 lectures • 1h 34m total length

  • Overview of ServiceNow Risk and Compliance Applications3:08

    Explore the core ServiceNow risk and compliance applications—policy and compliance management, risk management, and audit management—and their connections to vendor risk, security operations, and IT workflows for governance and compliance.

  • Key Roles and Responsibilities in Risk and Compliance3:26

    Identify and align key risk and compliance roles: risk manager, compliance manager, control owner, risk owner, auditors, and executives, to ensure clear ownership, testing, approvals, and oversight.

Requirements

  • Just focus to learn ServiceNow CIS Risk and Compliance for Success.

Description

This is an Unofficial Course.

This course provides a comprehensive journey into mastering Risk and Compliance within the ServiceNow platform, equipping learners with both foundational knowledge and advanced skills to effectively implement, manage, and optimize governance, risk, and compliance processes. Starting with an introduction to risk and compliance concepts in ServiceNow, learners will gain an understanding of the platform’s dedicated applications, their purpose, and the key roles and responsibilities involved in managing them.

The course then builds upon ServiceNow platform fundamentals, exploring how core capabilities such as tables, forms, navigation, and relationships between policy, risk, and compliance modules create the backbone for effective governance and oversight.

A major focus is placed on Policy and Compliance Management, where learners will gain hands-on knowledge in defining and managing policies, standards, and controls. Emphasis is given to real-world practices such as gathering compliance evidence, performing attestations, conducting continuous monitoring, and executing control testing to ensure adherence to regulatory and organizational requirements.

The Risk Management component explores how risks are identified, assessed, scored, and prioritized using different methodologies, while also covering risk response strategies, mitigation planning, and ongoing monitoring throughout the risk lifecycle.

The course further expands into Audit Management, offering learners insights into planning, scoping, and executing audit engagements, as well as managing findings, issues, and remediation efforts. It highlights how ServiceNow helps organizations streamline audit processes while maintaining transparency and accountability.

In addition, learners will explore how ServiceNow integrates risk and compliance efforts with operational activities, vendor risk management, and other business objectives. The use of indicators, metrics, and dashboards is also covered to help participants track performance and generate meaningful insights for stakeholders.

Advanced capabilities are introduced to showcase the power of automation, performance analytics, and GRC Workbench for more effective implementation and management. Learners will gain practical skills in automating workflows, leveraging reporting tools, and applying best practices to maintain a robust risk and compliance environment within ServiceNow.

By the end of this course, participants will have the skills to design, implement, and sustain ServiceNow-based risk and compliance programs that align with organizational goals, regulatory standards, and industry best practices.

Thank you

Who this course is for:

  • Basic understanding of IT systems and business processes – Familiarity with how organizations manage policies, risks, and compliance will be helpful.
  • General knowledge of ServiceNow – Prior exposure to the ServiceNow platform (navigation, tables, and forms) is recommended but not mandatory.
  • Interest in governance, risk, and compliance (GRC) – No prior GRC experience is required, but a willingness to learn and apply risk and compliance concepts is important.
  • Access to a ServiceNow instance (optional but beneficial) – Hands-on practice will help reinforce the concepts taught in this course.
  • Eagerness to learn and apply concepts in real-world scenarios – This course is designed to take you from foundational understanding to advanced application.

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