
Watch a video-based course with downloadable exercise and instructor files, linked to each exercise. Learn to download, unzip, adjust playback, and set video quality for a successful training experience.
Install a working copy of Outlook 2021 on your device and learn the differences between the standalone version and Microsoft 365 before proceeding. If unsure, review the introductory videos.
Explore the Outlook 2021 interface, pin it to the Windows 11 taskbar, and navigate the classic or simplified ribbons, backstage, focus inbox, reading pane, folders, and favorites.
Configure a Microsoft 365 account in Outlook by adding email addresses, including Outlook/Hotmail and Gmail, using the File tab, signing in, and restarting to sync folders.
Add a Gmail account to Outlook via File, Add Account, and the Google login, or use manual setup to choose IMAP. Manage Gmail folders and sync status.
Master Outlook 2021's quick access toolbar by learning how to show, customize, and organize commands for faster access, including adding items, labels, separators, and repositioning.
Master Microsoft Outlook 2021/365 easy way demonstrates how Outlook Today provides a quick overview of calendar events, unread emails, drafts, and tasks, with customization for folders, days, and themes.
Discover how to get help in Outlook 2021, using the help pane, F1 shortcut, search bar, and online support, and learn to find step-by-step instructions, create rules, and access training.
Configure an email account in Outlook 2021, explore interface, customize the quick access toolbar with undo, redo, archive, and reply, enable spell check, and set Outlook Today with winter theme.
Outlook sends and receives mail across Microsoft accounts, IMAP, and Gmail, using manual sync, status bar indicators, color categories, and offline mode to stay up to date.
Open and read mail efficiently in Outlook by using the folder list, reading pane, and unread indicators, while managing focused inbox and layout customization.
Learn to compose emails in Outlook, choose the sending account, add to/cc/bcc recipients, and save drafts for later; then send, moving from outbox to sent items.
Learn how to attach files in Outlook using the paperclip menu, choosing between attaching a copy or sharing a OneDrive link, and browsing your PC or OneDrive for items.
Learn how to save email attachments independently from messages, choose between saving to a local folder or uploading to OneDrive, and manage or remove attachments to keep your mailbox tidy.
Customize your inbox by adjusting layout, sorting, and grouping to match your workflow, including reading pane, conversation view, and focused inbox.
Create three emails in Outlook, attaching each file and saving drafts. Send all drafts, search sent items for 'exercise zero three', and customize the reading pane.
Learn how the ignore conversation feature helps you discreetly remove unwanted email threads in Outlook, moving them to deleted items and allowing easy restoration if topics return.
Master Outlook by using the clean up conversations tool to remove redundant messages, leaving the full email thread in one conversation and moving extras to the deleted items folder.
Learn how to use follow up flags and reminders in Outlook 2021 to manage emails across the to do bar, search and filter flagged items, and track tasks with reminders.
Rename or create categories like website, sales, information, new joiners, and admin, then assign emails to these categories using the categorize tool and quick click.
Create folders and subfolders in the inbox using right-click or the classic ribbon, then drag, move, or copy messages into them, and use favorites for quick access.
Learn to make emails stand out in Outlook by applying conditional formatting to messages from a specific sender, using a distinct font and color in the message list.
Automate Outlook with mail rules and quick steps to move and categorize messages from specific senders, flag important ones, and keep newsletters in dedicated folders.
Delete emails to reduce mailbox size and prevent space issues; archive moves messages to the archive folder without shrinking total size, keeping them searchable for later retrieval.
Practice setting a follow-up flag with a reminder tomorrow, create color categories News, Project Alpha, and h.R., and test a rule to move mail to Client Requests.
Create and format a new Outlook email using ribbons, fonts, colors, bullets, and attachments, while leveraging templates and delivery options.
Resend or recall a message in Outlook from the sent items, using the file tab, and know that recall can delete unread copies or replace with a new message.
Master replying, replying to all, and forwarding messages in Outlook, including forwarding as attachments and using keyboard shortcuts, while customizing reply options and showing suggested replies.
Set delivery options in Outlook to mark high importance, adjust sensitivity, forward replies, delay delivery, set expiry, and save a copy of the sent message.
Use the at symbol to mention colleagues in Outlook emails or calendar invites, automatically adding them to the to field, highlighting their name, and enabling filtering by mentioned mail.
Master Outlook's translation tool and set translation preferences to always translate messages received in other languages, translating to your preferred language, and read those messages aloud.
Learn how to set up out-of-office automatic replies in Outlook 2021, including choosing the time range, composing a message, and providing a contact when urgent.
Outlook 2021 lets you insert tables, pictures, shapes, icons, links, word art, symbols, SmartArt, charts, and more into emails, using the insert ribbon and built-in galleries.
Create and apply a new email signature for new messages only, write test email with app mentions, add custom voting buttons, set high importance, request a read receipt, and send.
Learn how to import contacts from Excel into Outlook using CSV files, map fields to the contact card, and manage duplicates.
Create and manage contact groups in Outlook to email multiple recipients efficiently, adding members from contacts and sending messages to the entire group.
Organize contacts in Outlook by creating department folders, moving members with drag and drop, and viewing each team at a glance; folders differ from contact groups for emailing everyone.
Import the exercise csv into Outlook, map full name, email, and mobile fields, then create personal and business contact groups and assign roughly half the contacts to each.
Create appointments and all-day events in Outlook, choosing date, time, location, reminders, and color categories; distinguish appointments from meetings and mark busy or out of office.
Create and invite attendees to a meeting, using scheduling assistant and auto pick to find free times. Attach agendas, set recurrence, send updates, and track responses to attendees.
Grant delegate access to your Outlook mailbox to a trusted assistant, and configure calendar, inbox, and tasks permissions within your organization.
Explore how Outlook integrates with Teams, including sharing emails to channels, creating a meet now or new Teams meetings from the calendar, and scheduling Teams meetings with join links.
Learn to share your calendar with teammates, grant editor access, and open and view colleagues’ calendars in Outlook, including side-by-side and overlay views for streamlined scheduling.
Edit tasks by updating start dates, due dates, priority, and reminders; assign tasks to teammates and monitor progress with percentage complete, marking complete or removing items as needed.
Learn to create, categorize, and view notes in Outlook as quick sticky notes; access notes from the folder list, create new notes, resize, and switch views, while avoiding sensitive data.
Practice managing tasks and notes in Outlook by creating tasks, assigning to contacts, marking completion via ribbon and percentage, adding categorized notes, and viewing notes in list view.
Customize your Outlook, adjust themes and backgrounds, tailor mail formatting, autocorrect, screen tips, and attachments; configure tracking, accessibility, and trust center settings to boost efficiency.
Adjust the navigation pane to tailor Outlook display, reorder icons, enable compact navigation, and use shortcuts, peak views, and folders for quick access to mail and calendar.
Use the mailbox cleanup tool to view mailbox size, find items older than 90 days or larger than a set size, and delete, archive, or move attachments to OneDrive.
Explore Outlook 2021 and Microsoft 365 setup, email creation, organization, calendar, and contacts, plus advanced features like rules, archiving, and read aloud to boost efficiency.
Do you feel swamped by emails and meeting requests? If so, it might be that you don’t know the most efficient way to manage your emails, calendar, contacts, tasks, and notes. Don’t worry, we’re here to help!
In this Outlook 2021 course, we aim to fast-track your email management knowledge leaving you to focus only on the most critical tasks.
Outlook 2021 is designed to take advantage of the latest updates from Microsoft. Students will learn how to work with the new simplified ribbon, use drawing and inking tools, insert a wider range of media into emails, use translation services, mention people, create Teams meetings from inside Outlook, set up rules to automate inbox management, and so much more!
This course will explore all aspects of Outlook 2021, not just email. I’ll show you how to use the calendar to create appointments and schedule meetings with colleagues. We’ll learn how to add new contacts and manage them using folders and contact groups. Finally, we will explore how to create task lists to keep on top of to-do items and use notes to make important information easily accessible. I’ll also show you some of my favorite productivity hacks and efficiency tips.
This course is designed for all users of Outlook, and the only pre-requisite is that you have a working copy of Outlook 2021.
In this course, students will learn how to:
Work with the new simplified ribbon as part of the wider Outlook interface.
Configure a Microsoft and Gmail account.
Customize the Quick Access Toolbar.
Open and customize Outlook Today.
Know where to go to get Help.
Open, Read, Send and Receive mail.
Insert Attachments and Save Attachments from a Message.
Use the Search and Filter buttons to find Mail.
Flag Messages as Junk and work with the Blocked Senders List.
Ignore conversations that are no longer relevant.
Clean-up long conversation threads.
Organize mail using Follow-up Flags, Categories and Folders.
Make emails stand out using Conditional Formatting.
Process messages automatically using Rules.
Create Search Folders to re-run common searches.
Delete and Archive Mail.
Create and Format New Messages.
Resend and Recall a Message.
Reply and Forward Messages.
Create and Attach an Email Signature.
Add Voting Buttons to get feedback from recipients.
Set Delivery Options on messages.
Use mentions to target specific people.
Translate messages from one language to another.
Use Read Aloud to have messages read to you.
Send an Out of Office message.
Annotate and Draw using Ink.
Insert tables, shapes, icons and other media into messages.
Add new contacts.
Import multiple contacts from a CSV file into Outlook.
Organize contacts using contact groups and folders.
Share contacts with others.
Customize Calendar Settings.
Create Appointments, All Day Events and Meetings.
Use the Scheduler to find free time.
Respond to meeting invites.
Create a Microsoft Teams Meeting from within Outlook.
Add Delegates to manage your inbox on your behalf.
Share Calendars with others.
Create and edit tasks in the to do list.
Assign task to others and monitor the completion status.
Create and manage notes.
Customize Outlook Settings.
Clean-up a Mailbox that’s reached its size limit.
This course includes:
6 hours of video tutorials
65 individual video lectures
Course and exercise files to follow along
Certificate of completion