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Master Course in Business Process Management (BPM) 2.0
Rating: 3.9 out of 5(115 ratings)
8,333 students

Master Course in Business Process Management (BPM) 2.0

Business Process Management (BPM), Process Modeling and Design, BPM Metrics and Reporting, Process Analysis
Created byDr. José Prabhu J
Last updated 6/2025
English
English [Auto],

What you'll learn

  • Understand the fundamental concepts and importance of Business Process Management (BPM).
  • Develop skills in creating and interpreting process models using industry-standard techniques.
  • Learn to analyze business processes for efficiency, effectiveness, and improvement opportunities.
  • Gain practical knowledge in implementing and executing business processes within an organization.
  • Explore the role of automation and technology in enhancing BPM efficiency and effectiveness.
  • Comprehend governance, risk management, and compliance requirements in BPM.
  • Measure and report on BPM performance using key metrics and reporting tools.
  • Identify and evaluate emerging trends and innovations in the field of BPM.
  • Apply BPM principles to real-world scenarios and case studies for hands-on learning.
  • Develop a strategic mindset to align BPM initiatives with organizational goals and objectives.

Course content

1 section • 8 lectures • 1h 38m total length

  • Introduction to Business Process Management (BPM)18:38

    Explore the fundamentals and evolution of business process management (BPM), its lifecycle from design to optimization, and how BPM drives efficiency, agility, quality, compliance, and digital transformation across industries.

  • Process Modeling and Design13:21

    Explore process modeling and design to visualize and improve business processes using BPMN and UML notations, and leverage tools like Visio, Lucidchart, and Bizagi for clear communication.

  • Process Analysis13:42

    Explore techniques for process discovery, map and document workflows, and engage stakeholders to drive operational excellence, then analyze performance with key performance indicators, benchmarking, and root cause analysis for improvements.

  • Process Implementation and Execution11:31

    Develop detailed implementation plans to transition from design to execution, defining goals, actions, resources, and timelines. Leverage workflow systems and BPM tools; monitor KPIs and apply PDCA.

  • Process Automation and Technology12:20

    Master the role of process automation and technology in improving efficiency, cost savings, and accuracy through RPA, AI, ML, predictive analytics, cognitive automation, and secure workflows.

  • Governance, Risk, and Compliance in BPM13:05

    Explore governance, risk, and compliance in BPMN, detailing governance frameworks, roles, and a center of excellence; integrate risk management, regulatory standards, audits, and continuous improvement to drive agility, compliant processes.

  • BPM Metrics and Reporting10:55

    Master BPM metrics and reporting to measure process performance, align with business objectives, and drive data-driven improvements with KPIs and dashboards.

  • Future Trends and Innovations in BPM4:58

    Explore how digital transformation reshapes BPM with agile, customer-centric strategies using AI, ML, RPA, IoT, and real-time analytics.

  • Master Course in Business Process Management (BPM) 2.0 - Quiz

Requirements

  • Basic skills and Ideas of Business Process Management (BPM) !

Description

Business Process Management (BPM)

This comprehensive course on Business Process Management (BPM) offers a detailed exploration into the methodologies and practices essential for enhancing organizational efficiency and effectiveness. Beginning with an introduction to BPM, participants will gain a solid foundation in the core concepts and principles that underpin this discipline. As the course progresses, students will delve into process modeling and design, equipping them with the skills to map out and optimize business processes. Through hands-on experience, learners will engage in process analysis, identifying areas for improvement and implementing strategies to streamline operations.

In the latter part of the course, the focus shifts to the practical aspects of BPM, including process implementation and execution. Participants will explore the role of automation and technology in driving process improvements, and understand the critical aspects of governance, risk, and compliance in BPM. The course also covers BPM metrics and reporting, enabling students to measure and monitor process performance effectively. Concluding with future trends and innovations in BPM, this course prepares participants to stay ahead in the dynamic landscape of business process management.

In this master course, I would like to teach the 8 major topics:

Module 1: Introduction to Business Process Management (BPM)

Module 2: Process Modeling and Design

Module 3: Process Analysis

Module 4: Process Implementation and Execution

Module 5: Process Automation and Technology

Module 6: Governance, Risk, and Compliance in BPM

Module 7: BPM Metrics and Reporting

Module 8: Future Trends and Innovations in BPM

Enroll now and learn today !

Who this course is for:

  • All UG and PG Business, General Management, Marketing & Entrepreneurship Students.
  • Interested students to learn about the concepts of Business Process Management (BPM)

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