
Identify customer needs and wants through primary and secondary research; develop, promote, and distribute a product or service to drive value and revenue through continuous analysis and adjustment.
Identify how marketing builds customer relationships, creates brand awareness, generates demand, differentiates offerings, drives sales, and strengthens growth across the organization.
Explore the three marketing types—B2B, B2C, and C2C—and how each targets different audiences, creates value, and uses distinct strategies, with examples like Adobe, Amazon, and Etsy.
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Join the marketing strategy MBA course community and introduce yourself in the Q&A by answering where you're from, what you do, and what you seek to gain, reflecting diverse backgrounds.
Identify the target market and analyze customer needs through market research, primary and secondary data, and customer feedback. Be specific, test and refine the audience, and stay flexible over time.
Explore demographic segmentation, psychographic segmentation, and behavioral segmentation to tailor marketing toward specific audiences, using age, income, lifestyle, and purchase behavior to guide targeted campaigns.
Learn to create customer personas through a four-step process—collect data, identify common characteristics, build personas with templates, and review and refine—to segment the target market and tailor marketing campaigns.
Analyze customer needs and wants through research and data, then create relevant products, craft targeted messaging, and choose the right channels to satisfy those needs and drive marketing impact.
Explore how marketing research uses primary and secondary data, qualitative and quantitative methods, and data analysis to understand consumer needs and drive targeted campaigns.
Define the research problem and objectives, select methods, and design a market research plan while applying random, stratified, or convenience sampling to ensure representative data for marketing plans and strategy.
Explore data collection methods for marketing research, including quantitative surveys and experiments, and qualitative focus groups, interviews, and ethnography, aligned with your research objectives.
Explore data collection methods, descriptive statistics, inferential statistics, hypothesis testing, and correlation analysis to inform marketing strategy, while distinguishing correlation from causation for data-driven decisions.
Utilize Google Analytics and social media analytics to understand customer behavior and drive data-driven decisions. Apply A/B testing and CRM to optimize engagement, content strategy, and marketing outcomes.
Learn the components of a marketing plan, from goals and target audience to budget and timeline. Explore value proposition, tactics, SWOT, and IMC to drive KPIs and sales.
Set clear, specific, measurable, time-bound marketing goals and objectives using smart criteria. Develop action plans, track KPIs, and align teams to improve brand awareness, market share, and sales.
Identify the value proposition—the unique benefit your product offers—and communicate it clearly to the target audience to differentiate your product from competitors and attract loyal customers.
Outline marketing tactics by selecting advertising, PR, promotions, personal selling, direct and online marketing, and events to achieve your goals and reach the target audience, then measure ROI.
Set a budget and timeline to organize and execute a marketing plan, using top-down or bottom-up budgeting, allocating all marketing costs, and scheduling tactics with regular review and adjustment.
Measure and evaluate the marketing plan by selecting metrics, analyzing return on investment, benchmarking against targets, and pursuing continuous improvement.
Explore the marketing mix and the four p's, product, price, place, promotion, and how they shape demand and drive sales for target audiences.
Explore the product element of the marketing mix, detailing design, features, quality, packaging, and branding and how these aspects fulfill customer needs, deliver value, and drive appeal.
Learn how price, the second P of the marketing mix, balances cost, value, competition, and psychology using four pricing models: cost-based, value-based, competitive, and psychological pricing.
Promote products by leveraging advertising, public relations, sales promotion, and personal selling within the marketing mix, targeting the right audience with the right message through the best medium.
Learn how place, or distribution, moves products to customers through direct and indirect channels, with channel management and logistics shaping profitability and customer reach.
Explore the added Ps of the marketing mix—people, process, physical evidence, and performance—and learn to tailor a strategy by aligning internal teams, operations, branding, and metrics for growth.
Explore differentiation, positioning, and the STP framework: segmentation, targeting, and positioning, to craft a unique value proposition, branding, and market perception for a target audience, guided by the marketing mix.
Explore how to choose the right marketing mix by aligning product, price, promotion, and place with the target market, illustrated by Apple and McDonald's case studies.
Plan, execute, track, analyze, optimize, and evaluate marketing campaigns with data-driven decisions to measure metrics and improve campaign performance, driving sales and revenue.
Explore website design and optimization, focusing on user experience, responsive design, page speed, accessibility, search engine optimization, and Google Analytics to boost traffic, rankings, and conversions.
Explore how content marketing uses blogging, video, podcasts, infographics, ebooks, and case studies to attract, engage, and convert a target audience across multiple distribution channels.
Leverage social media marketing across platforms like Facebook, Twitter, Instagram, and LinkedIn to boost brand awareness, engagement, and sales through organic reach, paid advertising, influencer marketing, and live streaming.
Explore how newsletters, automated email campaigns, transactional emails, personalized emails, and AB testing empower targeted campaigns, address checkout issues, and recommend add-ons to engage customers.
Learn how online advertising uses pay-per-click, display, retargeting, native and video ads to reach audiences on Google, Facebook, and Instagram, guided by platform targeting and retargeting strategies.
Learn traditional advertising across television, radio, print, outdoor, and digital channels and how to reach the right target audience, build brand awareness, and drive sales.
Public relations and publicity shape brand reputation through press releases, media relations, and events, while crisis communication sustains trust by addressing issues and aligning with marketing strategy.
Explore event marketing as a live and virtual strategy to promote brands at trade shows. Use conferences and sponsored events to generate leads, engage audiences, and track return on investment.
Coordinate all marketing activities to deliver a consistent message across channels and touchpoints, reinforcing brand identity. Budget, measure effectiveness, and drive data-driven decisions for integrated marketing communications.
Coordinate marketing efforts across channels to build an integrated marketing communications plan by identifying channels, developing channel strategies, and using a content calendar for consistent messaging.
Craft a cohesive brand identity and messaging by defining logo, color scheme, typography, and taglines, then apply brand guidelines and voice to convey a clear value proposition consistently.
Develop a budgeting process by assessing needs, identifying available resources, and creating a plan that allocates funds across marketing activities, then continuously review and adjust for ROI.
Explore ethical considerations in marketing, including deception, exploitation, and privacy, with case studies on POM Wonderful, tobacco, and Cambridge Analytica to build trust and avoid legal and reputational risk.
Explore corporate social responsibility across the value chain, from environmental sustainability to employee well-being, and follow a four-step process: identify issues, develop metrics, implement and communicate, and evaluate improvements.
Identify green opportunities and develop a green marketing plan to promote eco-friendly products and sustainable practices, then implement, communicate, and evaluate impact with transparent ethics.
Marketing Management Masterclass is a comprehensive course designed to teach you the fundamentals of marketing, as well as advanced marketing techniques and strategies that you can use to improve your business. This course covers everything you need to know about marketing, from understanding your target audience to creating a marketing plan and measuring the success of your marketing efforts.
This course is perfect for anyone who is interested in marketing, whether you are just starting out in the field or have been working in marketing for years. Whether you are a small business owner looking to promote your products or services, a marketing professional looking to improve your skills, or an entrepreneur looking to start a new venture, this course has something for you.
Some of the key topics covered in this course include:
Understanding the Marketing Mix: Learn about the four Ps of marketing (product, price, place, and promotion) and how they can be used to create a successful marketing strategy.
Conducting Market Research: Learn how to conduct market research to identify your target audience, understand their needs and preferences, and develop a marketing plan that will appeal to them.
Creating a Marketing Plan: Learn how to create a comprehensive marketing plan that incorporates all aspects of the marketing mix and outlines the steps you need to take to achieve your marketing goals.
Developing a Brand Identity: Learn how to develop a brand identity that will resonate with your target audience and help you stand out in a crowded market.
Coordinating Marketing Efforts Across Channels: Learn how to coordinate your marketing efforts across various channels, including social media, email, and offline marketing, to create a cohesive and effective marketing campaign.
Measuring and Evaluating Marketing Effectiveness: Learn how to measure and evaluate the effectiveness of your marketing efforts using key performance indicators (KPIs) and other metrics.
This course also covers ethical considerations in marketing, such as deception, exploitation, and privacy, and provides guidance on how to avoid ethical pitfalls in your marketing efforts.
By the end of this course, you will have a solid understanding of marketing fundamentals and advanced marketing techniques and strategies, and you will be able to create a comprehensive marketing plan and measure the success of your marketing efforts. You will also have the tools and knowledge you need to make ethical decisions in your marketing efforts.
Here are some of the specific skills and knowledge you will gain from taking this course:
Understanding the four Ps of marketing and how they can be used to create a successful marketing strategy.
Conducting market research to identify your target audience, understand their needs and preferences, and develop a marketing plan that will appeal to them.
Creating a comprehensive marketing plan that incorporates all aspects of the marketing mix and outlines the steps you need to take to achieve your marketing goals.
Developing a brand identity that will resonate with your target audience and help you stand out in a crowded market.
Coordinating your marketing efforts across various channels, including social media, email, and offline marketing, to create a cohesive and effective marketing campaign.
Measuring and evaluating the effectiveness of your marketing efforts using key performance indicators (KPIs) and other metrics.
Understanding ethical considerations in marketing and how to avoid ethical pitfalls in your marketing efforts.
This course is taught by Salil Dhawan who has worked in a variety of industries and has a wealth of knowledge and experience to share. The course is designed to be practical and hands-on, with real-world examples and case studies to help you understand how marketing principles can be applied in practice.
So if you want to take your marketing skills to the next level and create a successful marketing campaign, enrol in Marketing Management Masterclass today!